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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
If I drop a family member from my plan to add a new one. Can they create their own account and will it save all their playlist and everything??
PlanPremium familyCountryUK My Question or Issue My wife is trying to sign into the premium family account, which i am the owner of but we do not know which email is assigned to it. The one we believed it was, is showing as a free account. How do we ...
I'm currently on a premium family plan. I have used ever method and fix to attempt to sync my local files from my desktop to my iPhone but nothing has worked. Local network access is enabled on iPhone, as well as local files within the app and same w...
I can't access my family overview page anymore for a long period now. On the help page is refered to: "De beheerder van het abonnement kan op de Family-pagina familieleden uitnodigen of verwijderen.Ga naar je accountpagina.Scrol omlaag om je Family-a...
PlanPremium FamiliarCountryCosta RicaMy Question or IssueCompré el plan familiar, pero he notado que todos los miembros del plan pueden ver quienes son las demás personas agregadas al plan.¿Cómo puedo cambiar la configuración para que unicamente el p...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremium to Family PremiumCountryAustraliaDeviceSamsung Galaxy S22Operating SystemAndroid My Question or IssueI've been added to a Premium Family account, however I had a Premium Account already. Do I need to deactivate my original premium account...
Hi, I wanted to ask whether it's ok to use family plan with friends? I know that it's meant for family but I feel like it still might be beneficial for spotify. I don't like breaking rules so I don't want to use it that way, but I would like to find ...
Hi, I’m trying to install kids accounts for my children. But I cant seem to find the kids app. I have a premium account myself, but the app is unavailable. I register that the app only was available in some countries, but the latest update I can find...
PlanFree/Premium to Premium familyCountryCanada - Province of QuebecMy Question or IssueI currently have an individual free subscription. I am looking to get the family premium subscription. The only options offered on the Spotify website all include...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryUSADeviceAndroid PhonesOperating SystemGoogle App My Question or IssueOur family joint playlist is full of recommendations in Russian, many of them explicit. We don't listen to Russian music, there are NO Russian Songs on this playl...
PlanFamily Premium Deviceall iPhones My Question or IssueWoke up to no Spotify. My dad (the head of the plan) got 2 emails (attached below), and then everyone was kicked off the plan. It says it had issues processing our payments, and that's why it s...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I join a Family Premium with my account, I know that i can keep all my Songs and Playlists...
Help! Does the family plan allow you to each listen to your own music at the same time? My girls keep fighting over who gets to listen to the app.
We change from duo to a family, I had no issue logging out and logging back in but my husband when he logged out and log back in he is not showing on my member list And he continues to get something a pop-up to tell him to sign up for premium. What i...
My Question or Issue If I upgrade to the family subscription for my younger kids will I, as the account manager, still be able to see their playlists and what they are listening too?
When listening to my account on my speakers, when my dad who is on the family duo account opens up his own account under this plan and plays music through his speaker, my speakers shut off… And vice a versa. HELP
Hi guys, I want to join family plan but our addresses didn't match. difference is that in first account the address is written in US style, but my account can't find it (only EU/SK version of the address). If I ask to change the address, all other me...
PlanPremium Family We have a Premium Family Membership with 3 persons.With 2 persons there is a problem. It is not possible to simultanously listen to Spotify. When one is listening and the other wants to start, it pauses the other member. The playli...