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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I pay for a premium family account. I am listed as a member but not the manager. There is someone else on the account (no name, just an account ID) who is listed as the manager. How do I wrestle control of being the house manager so I can actually us...
PlanFreeCountryUSADeviceiPhone 12 miniOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy sister invited me to her spotify duo plan, but the Spotify Duo plan won’t let me join it. When i tried to join it, i was told i can o...
PlanFree/PremiumCountryGermany Operating System(iOS 16) My Question or IssueHello, when I buy my premium abo today an months will last till the 26. January. Is that right? Or start an abo everytime at the first of the months? Thank you!
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Planfamily PremiumCountrygermany DeviceiPhones Operating Systemios My Question or IssueFamily stopped working properly. If one account listens to music, the other account stops and vice versa. We’re definitely signed in with our own separate accounts...
family premium plan is not working, it says the payment failed but i’m the only one in my house who is having issues. i’ve restarted the app and reinstalled it a few times but the problem continues. i don’t know what to do
I bought a family plan.I can share it with 2 of my household members but can not with 1, it says his address is incorrect although the other 2 members used the same address.We tried logging in on our smartphones and on our laptops while triple checki...
tenho plano familia, e troquei de celular duas vezes, agr nao ta me deixando ouvir musica off
I am looking to upgrade to the family spotify premium package. All the family members that i want to invite live me and have the spotify free and 1 of them already have the premium. Do they use thier currwmt account or do they have to create new ones...
Per title, doesn't seem to be an easy option to "upgrade" my account from premium to family, am I missing an obvious option?
Someone hacked into my Spotify account and upgraded it to a family premium account and I was overcharged and I need my money back I just wanted a basic one person account. If I don't get my money back I'll completely cancel my account this is totally...
This is so so so frustrating - I have bought the DUO PLAN and my wife is inputting precisely the same address but it's not accepting. I tried connecting here while being on the same wifi network, and tried connecting the accounts via the same browser...
Ive been trying on a laptop instead of a desktop. Could that be the problem?
I will get a premium Duo account with my partner but then will be traveling abroad for 6 month before returning to the same address in the UK. Will the plan work when I am away for is there a limit on how long I can be away for?
PlanPremiumCountryUSADeviceALLOperating SystemALL My Question or IssueReceived an email asking to verify my account a week ago. After clicking the link to verify my email, Spotify informed me that I did verify my account. I didn't receive another ema...
Can I please get it reactivated so he doesn't lose all of his music
I have 2 adults and 4 children in my Amazon Household. We all have our own Alexa devices and Spotify accounts. I can’t figure out how to link my kids’ Alexas to their own Spotify accounts because they don’t have logins for the Alexa app, so I assume ...
When I send them a link, it just takes them to my family premium account
I have tried reinstalling the App, logging in again. My Premium abonnement is active, but It am getting comertials all the time. So annoying. How to fix this, or complain to get my money back?rPemiumCountryNorwayDeviceFairphone 4Operating SystemAndro...
How can I fix that problem if the other accounts in the plan have the premium membership except for me?