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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi Community Sporify Kids is in Switzerland not available. Is there a way to block specific contet for our kids which are not marked with E? We use Apple devices. best regardspatrick
Hi, just updated to Spotify Family. Was very disappointed that we had to use the Spotify kids app for our 9-year old, since it is not possible to create playlists. I understand that the content is curated, which is understandable. But why is it not p...
Planfamily accountCountryDE My Question or IssueHello,how can I completely transfer a playlist etc. from one family member to another within the same account?Many thanks for your help.Yours sincerelyPatrick
Hello,I want to change my subscription from standard premium to premium family. The premium ends at 15th August and the new one will start and 28th august, because I won't be the main account, I will just join the family subscription. What's about th...
Hello, I have the family plan. My dad said that he used to be able to enter my email address and my password and then he could log in to his account on my plan. He just got a new phone and now he says that when he does that now, he can just connect t...
PlanSpotify FamilyCountryGermany/ NewzealandMy Question or IssueWe have Spotify Family, currently all living at the same physical address in Germany. Our son (15) plans to do an exchange semester at a highschool in Newzealand.Can he use Spotify Famil...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSongs don't download after receiving message that plan is cancelled and plan manager didn't c...
PlanPremium FamilyCountryUSADeviceiPhone 13Operating SystemiOS 15My Question or IssueHi! Over a year ago, we canceled our Family plan, and two of our kids got a Duo plan. Today we started a Family plan again and they canceled the Duo plan -- the (for...
How do I log in as the manager on my new phone just keeps logging my in as a member
Plan: Family PremiumCountry: Australia -> Greece -> United Kingdom -> Amsterdam -> Colombia (current) Devices: iPhone 13, Macbook Pro M1 2022 I've been a paying member of spotify for a long time. I've been travelling for the last 8? months or so and ...
PlanPremiumCountryUSADeviceSamsung Galaxy S21+ Operating SystemAndroid 12 My Question or IssueMy wife has been suddenly removed from my Premium Family Plan. She was on it this afternoon and now is no longer part of the service that I'm paying for. I'...
PlanFree/PremiumCountryPhilippinesDeviceVivo 1610Operating SystemFuntouch OS My Question or IssueI'm using GCash's Virtual Pay, tried buying the subscription but it always said "Payment failed". I have sufficient balance on my account, already tried ...
My family of four live in South Africa. Our son is studying overseas and thus temporarily not under one roof. If i sign up for a Family Premium will be son be allowed to use my Family Premium Spotify whilst studying in the UK?
I lost my subscription to the family plan due to a payment problem, do you know how I can renew the same plan with the same people?
PlanFree/PremiumCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan we use Spotify gift cards on a premium subscription even if there's only a few d...
We have had an ongoing issue where dispute inviting seperate members to the account 3 of the 5 members can’t use Spotify at the same time. Any idea how can I fix this?
PlanFree/PremiuountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 22016Samsung A71Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I just took a family plan subscription without checking when my premium ends. I have nearly a year to go still... hence I'd really like ro cancel my family plan for now. Any ideas how one does that? Thank you
Hi all,in my premium family plan I did some tests with kids accounts. Now I added successfully my son, but in my account there are two kids accounts:One with his name, and the other named "kids account" that I cannot remove.For my son's account I hav...
hello! I have a gap/question, I hope you can help me figure it out.me and two friends have been in the same family premium subscription for 4 months now. but it so happened that the three of us will need to move to another family. Will there be any p...