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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72662 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
88241 Views
70 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
69748 Views
37 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203108 Views
265 replies
33 likes
PlanPremiumCountry android
Plan Premium Country android
Moderator
1299 Views
6 replies
0 likes
I can't back nor forward tracks and it's not using my likes playlist. It's like a free version but I can choice songs whenever I want
I can't back nor forward tracks and it's not using my likes playlist. It's like a free version but I can choice songs whenever I want
Moderator
300 Views
1 replies
0 likes
My fam all wanted to switch from Pandora, and while I can see the appeal of having a little more access to music; some of the settings are beyond frustrating!!! We just got started and there is no more "collaboration" setting, wth?? And why is there ...
My fam all wanted to switch from Pandora, and while I can see the appeal of having a little more access to music; some of the settings are beyond frustrating!!! We just got started and there is no mo...
Moderator
286 Views
1 replies
0 likes
No puedo agregar a un familiar. Ami cuenta familiar premium, porque sale que tengo un plan free?
No puedo agregar a un familiar. Ami cuenta familiar premium, porque sale que tengo un plan free?
Moderator
266 Views
1 replies
0 likes
My wife is admin on the family premium.Her invite was to my google account (february 2019).My iphone is logged in (gmail and password) and shows premium.When using windows downloaded app and logging in via google auth (which seems to be only option),...
My wife is admin on the family premium. Her invite was to my google account (february 2019). My iphone is logged in (gmail and password) and shows premium. When using windows downloaded app and l...
Spotify Legend
357 Views
2 replies
0 likes
My Question or IssueWhen will i be able to link my kids spotify account with alexa?
My Question or Issue When will i be able to link my kids spotify account with alexa?
Spotify Legend
308 Views
1 replies
1 likes
Everytime they try to link to my family plan there's an error but no explanation. What do I have to do????
Everytime they try to link to my family plan there's an error but no explanation. What do I have to do????
Moderator
385 Views
1 replies
0 likes
Ayuda . Solo quiero actualizar pago pero sin perder los datos del plan familiar , no quiero enviar los datos de cada miembro otra vez
Ayuda . Solo quiero actualizar pago pero sin perder los datos del plan familiar , no quiero enviar los datos de cada miembro otra vez
Moderator
725 Views
1 replies
0 likes
Al cerrar sesion spotify familiar siendo yo quien administra, se cierra tambien de los miembros del plan?
Al cerrar sesion spotify familiar siendo yo quien administra, se cierra tambien de los miembros del plan?
Moderator
332 Views
1 replies
0 likes
Music just stopped working. Can't fix
Music just stopped working. Can't fix
Spotify Legend
273 Views
1 replies
0 likes
Hi to you all, I have a premium family membership and unfortunately one of the members passed away recently.I have sent from his account the favorite songs playlist to mine, so I can enjoy it also. However, I would like to remove his account so I can...
Hi to you all, I have a premium family membership and unfortunately one of the members passed away recently. I have sent from his account the favorite songs playlist to mine, so I can e...
Spotify Star
347 Views
1 replies
0 likes
I invited my boyfriend but it says he's in another country but he's not?
I invited my boyfriend but it says he's in another country but he's not?
Spotify Star
850 Views
1 replies
0 likes
My Question or IssueI want to convert my daughters and my plans (separate) into a duo premium plan. If I do this, will she lose her playlists?
My Question or Issue I want to convert my daughters and my plans (separate) into a duo premium plan. If I do this, will she lose her playlists?
Spotify Star
349 Views
1 replies
0 likes
PlanPremium FamilyCountryGermanyMy Question or IssueWhen I started Spotify Premium back in 2018, there was no Duo option, that's why I have the Family account, which I don't really need (we are just two people). Somehow I can not switch to Duo option...
Plan Premium Family Country Germany My Question or Issue When I started Spotify Premium back in 2018, there was no Duo option, that's why I have the Family account, which I don't really need (w...
Spotify Legend
1117 Views
1 replies
0 likes
Bonjour, est-ce qu'un compte famille impose que tout les membres se suivent et voient les détails (suivis, playlists, abonnés) des comptes ?Merci !
Bonjour, est-ce qu'un compte famille impose que tout les membres se suivent et voient les détails (suivis, playlists, abonnés) des comptes ? Merci !
Spotify Star
484 Views
1 replies
0 likes
The song is getting paused when I go to home screen or open a different app. Help me with the settings
The song is getting paused when I go to home screen or open a different app. Help me with the settings
Moderator
281 Views
1 replies
0 likes
Plan member unable to join the invite due to the below message."You can join someone else's Premium plan only once every 12 months".
Plan member unable to join the invite due to the below message. "You can join someone else's Premium plan only once every 12 months".
Spotify Star
1212 Views
3 replies
0 likes
My wife created a Family Plan. I got the text to join. I put our address in, and it says there was a problem, and that I should try later. I've been trying for a day.
My wife created a Family Plan. I got the text to join. I put our address in, and it says there was a problem, and that I should try later. I've been trying for a day.
Spotify Legend
429 Views
3 replies
0 likes
My wife lives in Argentina and I have an American debit card. How can I get her onto my family plan and also the kids. I am an American in the military so I will always be in different countries with American issued cards
My wife lives in Argentina and I have an American debit card. How can I get her onto my family plan and also the kids. I am an American in the military so I will always be in different countries w...
Spotify Star
305 Views
1 replies
0 likes
I want to switch my Duo plan to family plan I get e message: If you want to change your plan, contact your plan manager.In my account I don't find an option to add family members.
I want to switch my Duo plan to family plan I get e message: If you want to change your plan, contact your plan manager. In my account I don't find an option to add family members.
Spotify Star
287 Views
1 replies
0 likes
