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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 71570 Views
  • 32 replies
  • 4 likes
  • 71570 Views
  • 32 replies
  • 4 likes

Superuser Contribution Family plan and travelling

Hi i would like to have the familly plan and i live in canada but i drive commercial vehicle from canada to united state and i would like to know if family plan us still a good option from me knowing that my familly will be in canada while i would tr...

  • Newbie
  • Hi i would like to have the familly plan and i live in canada but i drive commercial vehicle from canada to united state and i would like to know if family plan us still a good option from me k...
  • Peter
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • family
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using premium family abroad.

PlanFamily PremiumCountry UK/Czech Republic My Question or Issue If I work in the Czech Republic during the week and the rest of my family live at my main address in the UK, can they use the premium family?

  • Newbie
  • Plan Family Premium Country  UK/Czech Republic     My Question or Issue  If I work in the Czech Republic during the week and the rest of my family live at my main address i...
  • Peter
  • Spotify Legend
  • 339 Views
  • 1 replies
  • 1 likes
  • family premium
  • 339 Views
  • 1 replies
  • 1 likes

Superuser Contribution Combining 2 premium accounts into 1 family account

PlanFree/PremiumCountry Device Operating System My Question or Issue I have 2 premium paid accounts, my wifes account and my own. We want to combine the accounts into a family account. Is this possible and how?

  • Casual Listener
  • ...ombine the accounts into a family account.  Is this possible and how?
  • Peter
  • Spotify Legend
  • 3256 Views
  • 5 replies
  • 0 likes
  • Combine
    family
    Premium
  • 3256 Views
  • 5 replies
  • 0 likes

Superuser Contribution Remove a Hulu Account

PlanPremiumCountryUSA DeviceOperating System My Question or Issue How can I remove a Hulu account from my subscription?

  • Newbie
  • Plan Premium Country USA  Device Operating System   My Question or Issue  How can I remove a Hulu account from my subscription?
  • Peter
  • Spotify Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • Hulu
    remove
    Student
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plano Familiar endereços diferentes.

uma das contas vinculadas ao meu plano familia foi removida por conta de suspeita de não morarmos juntos. ok.acredito que quando criei a primeira conta morava na casa anterior e a nova conta ta na casa nova. sem problemas.a questão é que quando eu vo...

  • Casual Listener
  • uma das contas vinculadas ao meu plano familia foi removida por conta de suspeita de não morarmos juntos. ok. acredito que quando criei a primeira conta morava na casa anterior e a nova conta ta n...
  • Bittencourt
  • Spotify Star
  • 2615 Views
  • 2 replies
  • 0 likes
  • family
  • 2615 Views
  • 2 replies
  • 0 likes

Solved!! FAMILY PREMIUM

Hi, Since yesterday, i can't pay my Family Premium account. Apparently, my VISA card doesn't work, but i don't think that's the problem.Maybe because we did'nt live under the same roof, but it's not explain proprely. Can you help me. Thanks

  • Newbie
  •   Hi,    Since yesterday, i can't pay my Family Premium account.  Apparently, my VISA card doesn't work, but i don't think that's the problem. Maybe because we d...
  • Billy-J
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • family
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Invite gives other username

PlanSpotify FamilyCountry PhilippinesDeviceMate 20 ProOperating SystemAndroid 9 My Question or Issue I am sending invite to my sister and brother but they cannot accept it and upon trying to enter information the account it tries to join tell its my ...

Screenshot_20181106_104349_com.UCMobile.intl.jpg
  • Newbie
  • Plan Spotify Family Country  Philippines Device Mate 20 Pro Operating System Android 9   My Question or Issue  I am sending invite to my sister and brother but they cannot a...
  • Katerina
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • family
    Other
    SPOTIFY READ THIS
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Miembro de cuenta familiar eliminado

Uno de los miembros de mi familia, incluido en mi cuenta premium familiar fue eliminado luego de meses de estar haciendo uso del servicio. Cuando lo quiero volver a incluir, da error, que no pudo ser incluido correctamente.

  • Newbie
  • Uno de los miembros de mi familia, incluido en mi cuenta premium familiar fue eliminado luego de meses de estar haciendo uso del servicio.  Cuando lo quiero volver a incluir, da error, que no p...
  • Peter
  • Spotify Legend
  • 1492 Views
  • 3 replies
  • 1 likes
  • Family premium eliminated
  • 1492 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't invite additional family members

PlanPremium for FamilyCountryNew Zealand DeviceTried on various devicesOperating SystemTried on various OS and browsers My Question or Issue The first family member I sent an invite to received it and accepted and works fine. But every invite since s...

  • Casual Listener
  • Plan Premium for Family Country New Zealand   Device Tried on various devices Operating System Tried on various OS and browsers   My Question or Issue  The first family m...
  • Peter
  • Spotify Legend
  • 365 Views
  • 3 replies
  • 0 likes
  • family
  • 365 Views
  • 3 replies
  • 0 likes

Family Plan error

PlanPremiumCountryBrazilDeviceSansung j5,Operating SystemWindows 10 My Question or IssueI have family premium for more than a year. Today around 7 am, i used my account normally, however this afternoon, around 16.30, after the new update, in either m...

  • Casual Listener
  • Plan Premium Country Brazil Device Sansung j5, Operating System Windows 10   My Question or Issue I have family premium for more than a year. Today around 7 am, i used my account n...
  • Billy-J
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • family
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Family not WORKING

PlanPremium FamilyCountry Czech RepublicMy Question or IssueDear Spotify, I had Premium family for about a year and recently it dropped, I renewed it but all my family member were dropped. When I tried to get them back, it says that the premium code ...

  • Casual Listener
  • Plan Premium Family Country  Czech Republic My Question or Issue Dear Spotify, I had Premium family for about a year and recently it dropped, I renewed it but all my family member were d...
  • Katerina
  • Spotify Legend
  • 506 Views
  • 3 replies
  • 0 likes
  • Premium family not working
  • 506 Views
  • 3 replies
  • 0 likes

Google Home Mini - Commitment

I am considering signing up for the Spotify Premium Family plan. Aside from the $14.99 monthly fee, is there any sort of commitment before getting the free google home mini? For example, can it be cancelled after one month? Or does the device not shi...

  • Newbie
  •     I am considering signing up for the Spotify Premium Family plan. Aside from the $14.99 monthly fee, is there any sort of commitment before getting the free google home mini? For e...
  • Maxim
  • Spotify Star
  • 483 Views
  • 3 replies
  • 1 likes
  • family
  • 483 Views
  • 3 replies
  • 1 likes

Superuser Contribution Google Home Mini - Haven't registered interest yet?

Having signed up for a family plan yesterday I hoped to receive an email with a link to order a google home mini, but am still yet to receive it. I tried visiting https://www.spotify.com/us/googlehome/redeem/ but get the message: "It looks like you'v...

  • Newbie
  •   Having signed up for a family plan yesterday I hoped to receive an email with a link to order a google home mini, but am still yet to receive it.   I tried visiting https://w...
  • Peter
  • Spotify Legend
  • 3875 Views
  • 3 replies
  • 0 likes
  • family
  • 3875 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family Premium Plan - Problem

Hi,I received an email asking to confirm the dependents of my account, and I did this.However, today my two dependents have been excluded from my plan, and I can not get them back. They are the bills of my wife and daughter (we all live at the same a...

  • Casual Listener
  • Hi, I received an email asking to confirm the dependents of my account, and I did this. However, today my two dependents have been excluded from my plan, and I can not get them back. They are the b...
  • Peter
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • family
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Google Home Mini Out Of Stock?

PlanPremium FamilyCountryUSA Device Operating System My Question or Issue Will there be restocking of any Google Home Mini's through the Premium Family Redemption Link? I am getting Out Of Stock when I try to redeem through spotify, however, it looks...

  • Casual Listener
  • Plan Premium Family Country USA   Device   Operating System     My Question or Issue   Will there be restocking of any Google Home Mini's through the Premium Family...
  • Maxim
  • Spotify Star
  • 4551 Views
  • 5 replies
  • 0 likes
  • family
  • 4551 Views
  • 5 replies
  • 0 likes

Google Home Mini Out Of Stock For Premium Family Reward

Will there be restocking of any Google Home Mini's through the Premium Family Redemption Link? I am getting Out Of Stock when I try to redeem through spotify, however, it looks as though google has plenty of stock, but I can't apply the discount unle...

  • Casual Listener
  • Will there be restocking of any Google Home Mini's through the Premium Family Redemption Link?  I am getting Out Of Stock when I try to redeem through spotify, however, it looks as though g...
  • jchinn
  • Casual Listener
  • 481 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 481 Views
  • 1 replies
  • 0 likes

Premium Family different countries

PlanremiumCountry Austria/ United KingdomDevice(Motorola Moto G 6 Plus)Operating System(ndroid Oreo) My Question or Issue So I want to start my own Premium-Plan, and have my siblings be able to use it too, so I thought of creating a Family-Plan. The ...

  • Newbie
  • ...lan, and have my siblings be able to use it too, so I thought of creating a Family-Plan. The problem is, that I am currently doing an Au-Pair-Year in Great Britain, while my entire family is in A...
  • Maxim
  • Spotify Star
  • 515 Views
  • 1 replies
  • 0 likes
  • family
  • 515 Views
  • 1 replies
  • 0 likes

Family Premium

I have Family Premium however my wife and i can not listen to spotify at the same time on separate devices without "stealing" it from one another. Very frustrationing.

  • Newbie
  • I have Family Premium however my wife and i can not listen to spotify at the same time on separate devices without "stealing" it from one another. Very frustrationing.  
  • Billy-J
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • family
  • 125 Views
  • 1 replies
  • 0 likes

Free Google Home mini

So I've been a family plan subscriber for a while now. The advert popped up on my Google feed and I'm devo that it's a US only offer Sucks to be a UK customer lol

  • Not applicable
  • So I've been a family plan subscriber for a while now.   The advert popped up on my Google feed and I'm devo that it's a US only offer 😭 😭 😂   Sucks to be a UK customer lol
  • Billy-J
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Family premium free Google home
  • 305 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google home mini promo

PlanPremiumCountry USDevicePixel My Question or Issue How long did existing customers have to wait before the Google home mini email was received? I registered on the 1st and am wondering if I did something wrong or if others are also waiting. Thanks...

  • Casual Listener
  • Plan Premium Country  US Device Pixel   My Question or Issue  How long did existing customers have to wait before the Google home mini email was received? I registered on the 1...
  • xpapax
  • Casual Listener
  • 18218 Views
  • 29 replies
  • 3 likes
  • family
  • 18218 Views
  • 29 replies
  • 3 likes