Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Como faço para cancelar uma denuncia incorreta ? None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...
Hi, Where can you resend a invite from. one of my family members has changed phone and i need to resend the link to join the again but i can only see invite new member and remove old member. Thanks
My boyfriend moved in with me (he also moved to my country) and he wants to join my Spotify Family Account (now he uses a different product), but even though he has the same address as me in his profile and uses the payment method issued in the count...
PlanFamilyCountryUkDeviceSamsungOperating SystemAndroid My Question or IssueRepeatedly get the error that my son seems to be logging in from a different country when we are actually together at our home address. We don't have a vpn on or anything
I had an individual plan, then i joined a family plan. I now want to get back to my individual plan without losing my own data and my playlists.
I send the link for them to join. They say they receive it, but they are just prompted to start their own account, which they did. Then nothing, they are just getting the free features with ads. What's the point of the Premium-Family if they can't en...
Un de mes invités est passé sur mon compte administrateur
A mi hijo le mandé una invitación del plan familiar pero le sale que su cuenta está ya vinculada a esa cuánta y no deja que el pueda unirse a la cuánta
ei, bom dia! eu assinei o plano duo para usar com minha mãe, mas quando dou play, a musica para lá para ela.
Spotify Premium familiar
Spotify no me deja reproducir las canciones descargadas cuando no tengo conexión a internet
Is it possible to access/add a spotify kids account to the roku version of spotify? I can't find the spotify kids app on roku. PlanPremium FamilyCountryUSADeviceroku
My brother is tying to share his familyaccount but when I click on the link is says “this page does not exist”. can you help me? /Camilla
Spotify is telling me that my FAMILY premium is paused due to expired cc. I went in and added a new payment type. That didn't seem to do anything as it still told me that I needed to upgrade. So paid for a premium plan with the new CC and now it is a...
its saying i need spotify premium but im on a premium family plan
I've created a family plan and one of the members can't add himself. The address is exactly the same and still we get a "something went wrong" error
I am in turkey now but my family lives in another region. I want to get spotify family plan and invite them to my family. Will they able to join my family plan and use spotify premium futures?
we sepperatet after a very long relationship.We had a family pro account together ...i want my profile of that fam account sepperatet !Is this possible ???Can i have a new billing adress ?can i keep my playlists and my likelist ???
PlanPremium FamilyCountryUSADeviceLuoran MP3 PlayerOperating SystemAndroid Nougat My Question or IssueI have shared playlists with my kids, and I am able to add them to their Spotify kids accounts. However, there is no heart icon to favorite music fr...
Spotify Famille PlanPremiumCountrySuisse (partie française)DeviceiPhone 11 Pro MaxOperating SystemiOS 14.2 My Question or Issuebonjour, j’ai un compte famille Spotify suisse et je vis en Suisse où les gens parlent le français (et pas l’allemand). Les...