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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Can I still use a Premium Family Plan for my step father in permanent hospice care on the other side of town. He’s a U.S. Army Vet Retiree (LTC. Popowski). It’s been eight years sense his huningtons took effect, and I wanted to see if I can get him o...
My Question or IssueI have had a family plan for several months. My family receives the link, but when they open the plan, it does not change them to premium, it remains the free version. I have been trying for months (all while paying for the family...
I currently get my Spotify subscription via my Vodafone contract. I'm switching networks so want to sign up for the family plan separately instead. My subscription with Vodafone expires after today. When I tried to sign up it said I was unable to as ...
PlanFamily PlanCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep trying to verify my address and I'm getting an error. I just upgraded to th...
Hi I have a Family premium account and have had it for a long time. I have been able to provide my three children with music via this and my Mother. It has been a huge blessing to them all. I now live in Wales but they live in another part of the cou...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy question is Spotify is charging me 14.99 plus tx for premium familyand i keep seeing 9.99 ...
PlanPremiumCountryCanada DeviceSamsung A70 and Iphones. My Question or IssueI have created a family premium account on my samsung A70. I have sent invites to my daughters who both have individual premium accounts on their Iphones.I have read instruct...
PlanFree/PremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueWhen I invited my grandfather to Spotify Family, after filling out all his account info and getting the account created, the webpage displayed the name of a user on my pla...
PlanFamily PremiumCountryUSADevicePixel 3My Question or IssueI greatly enjoyed the daily mixes I would get on my account. When I upgraded my account to premium family, daily mixes have disappeared. I have read other topics on similar issues and none ...
Just received the new info on procedures for confirming family members' addressses. If my wife/kids etc... confirm their address when they are out of the house, is this going to cause a problem if their IP address suggests that they are not at our re...
I am using spotify premium for 2 years. But this month i can't buy a normal premium. Spotify says me"you are not suitable for this offer". I can choose only family,yearly and stundent offers. How can i solve this problem ? PlanPremiumCountryTurkeyDev...
PlanFamilyCountryCyprusDevicePC/Iphone 8Operating SystemDebian 10 My Question or Issue I changed my subscription plan to family and also change country from Czech Republic to Cyprus. Now my family plan isnt activated, my country still Czech Republic ...
PlanPremium FamilyCountryUK and CanadaDeviceSamsung Note 9Operating SystemAndroid My Question or IssueI have two houses where we live, UK and Canada. How do I cover these in my new family plan?
PlanFamily plan premiumCountryIrelandDeviceSamsung Galaxy s8Operating SystemLatest Android My Question or IssueReceived the invite link. Entered in the address and hit save. Next page just says there has been a problem and to try again later. The add...
I manage the Family Plan, and I just receieved an email asking me to verify my address so that Spotify can implement some new features. These are a Family Mix and parental controls, and neither feature is appealing. I'm not sure what other new featur...
PlanPremium for FamilyCountryUsaDeviceiPhone 8, Samsung Galaxy Note 9, iPhone xOperating System My Question or IssueI have family plan with 3 additional users, all have their own acct. However, when trying to listen at the same time, one acct always ...
PlanPremium for Family CountryUSA My Question or IssueI have Premium for Family and have a student in our family. Can we get Hulu? Or does my student have to have his own account to get Hulu?
PlanPremium FamilyCountryNZDeviceAcer laptop (late 2018)Operating SystemWindows 10 My Question or IssueI have copied link for family member to set up account but it is not working - have followed all instructions in help section to no avail. Comes up...
PlanPremium FamilyCountryUSADeviceSamsung Galaxy S7 / PC (using both)Operating SystemAndroid / Windows (using both) My Question or Issue(1) I have spent years making Spotify playlists, including converting playlists from Rhapsody. I just upgraded fro...
PlanPremiumCountryFranceMy Question or IssueGood afternoon,I've paid the Premium Family with a credit card from another country than the address I'm living in. The consequence is that my profile was changed according to the credit card and now I'm th...