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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi - I have a premium Deezer family account and I just opened up a premium Spotify family one and I would like to know how each of our family members can move their music lists from Deezer family to Spotify without each getting the others' music. I t...
Spotify not working (login does nothing - all methods) on Firestick. Unable to use Spotify since Sunday 18 Oct 2020. Appears to work on other platforms (e.g. Android). Problems raised two years ago are now getting additional comments reported in the ...
I have Spotify Premium and I already added my wife and my son. Now I want to add my daughter. - I live in China. - My VPN is on Taiwan (Why? Because you need a VPN in China to access foreign websites and Taiwan is the fastest location)- My credit car...
Family PlanUSADevice: Macbook AirOperating System: OSX 10.14.16 MojaveMy Question or Issue While on my computer and logged in to my plan manager account, I recently turning on the explicit content filter (turned on "remove explicit content) for my da...
Hello. I need support on the usage of spotify family with google mini. I had a free spotify account, then I joined the family account. When I try to play music from my Google Mini "something goes wrong" and music cannot be played.Does anyhow know how...
PlanDuo PremiumCountryUK My Question or IssueI am paying for and living at the same address as the person I have the duo account with but am travelling abroad for two months. How do I prove my address and not get my plan cancelled/suspended?
PlanPremium CountryPhilippines My Question or IssueI already have 3 family members on my family subscription and planning to add one more, when I'm searching for the address, I can't find it. I've tried several ways but still it won't find the correc...
PlanFree/PremiumCountryPortugal Hello everyone, We were having some issues with my sister as the profile manager so we decided to create a new profile and have me as the manager since I was the one who was handling the billing anyway. The issue is: s...
I got accidentally kicked out of my family plan and when i tried to join back in, i entered the exact address that my brother has entered for the family plan, and it says that my address is from another country? Please help this is frustrating has be...
PlanPremium for FamilyCountryUSADeviceGalaxy S8, ASUS desktop computerOperating SystemWindows 10, Android Pie My Question or IssueI changed from one family to another (from my immediate family's plan to a plan for my boyfriend and I). I was previousl...
PlanPremiumCountryPoland DeviceHuawei p30Operating System(iOS) My Question or IssueI Cant add my brother to the Family plan. With no problems i add my wife, but when i try to add my brother the website said that our address is wrong.
I have Family Premium and, as the admin, i have been able to invite 3 family members. However, now, when I click on my profile to get another invite sent out, there is no way to access the family plan area. I can't see who is on the plan, can't send ...
Plan: Family PremiumCountry: Thailand Device(Samsung Galaxy 9 Note 9)Operating System(Android ) My Question or IssueI am a family premium account. Unfortunately, this morning I was changed into a personal premium member. Also, my team member turned i...
Plan PremiumCountryUsaDeviceNew Most recent iPadOperating SystemNew most recent My Question or IssueTrying to connect Daughters iPad my my premium account. Have done this before recently so know it can work with this iPad. (Left Premium and now tryin...
PlanPremiumCountryUSA DeviceIphone6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe have a family plan. My son is on it and can access the plan on his phone. He did not autosave the password so he does not remember it. W...
PlanPremium My Question or IssueI am using my Premium account together with both my parents. I now want to add my sister as a member (4 people shouldn't be a problem, as I can supposedly add 6 members), but I cannot find a button to invite a new memb...
PlanPremium FamilyCountryUKDeviceVariousOperating SystemVarious My Question or IssueI want to get Spotify Family with my two brothers. They already have individual Spotify Premium accounts, whereas I have Spotify Free. If I get the Family plan and in...
PlanPremium FamilyCountryUSADeviceiPhone 8 and WebOperating SystemiOS 14 and Windows 10 My Question or IssueWe have a family premium account, and each of us has confirmed being signed in individually. I am the plan manager and am still seeing my son'...
Plan Premium familyFree/PremiumCountry UAE Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI purchased premium family - but the accounts I have added to my premium ...
PlanPremiumCountryIran Hi,I'm trying to pay for my family subscription using PayPal but I keep getting the "You're not eligible for that offer" error.There's even a big "One little problem" section in my accunt's setting.I don't even know what inform...