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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 88464 Views
  • 32 replies
  • 5 likes
  • 88464 Views
  • 32 replies
  • 5 likes

Discount Family Subscriptions!

Hi, I’m currently using Spotify premium for family. But I have forgotten my recorded address on the systmer, therefore I can not invite other members of my family. Can you help me on the subject please? I’m using spotify on Apple Iphone in Turkey. Th...

  • Casual Listener
  • Hi,   I’m currently using Spotify premium for family. But I have forgotten my recorded address on the systmer, therefore I can not invite other members of my family.    Can you h...
  • Maxim
  • Spotify Star
  • 791 Views
  • 7 replies
  • 0 likes
  • family
  • 791 Views
  • 7 replies
  • 0 likes

Solved!! Premium lasting days

Hi My spotify account is from Britain and yesterday, applied the 30 day free trial for premium. But today when i open spotify, it tells me that i am using a 7 day trial. When i double checked my account on the website, it tells me my trial plan renew...

  • Visitor
  • Hi   My spotify account is from Britain and yesterday, applied  the 30 day free trial for premium. But today when i open spotify, it tells me that i am using a 7 day trial. When i double ...
  • Billy-J
  • Spotify Star
  • 405 Views
  • 5 replies
  • 0 likes
  • Other
  • 405 Views
  • 5 replies
  • 0 likes

songs details

hello and thank u for helping!PlanPremiumCountry IsraelDevicepcOperating System(win 7 My Question or Issue i want to know if there's a option in spotify to see more details about the songs like genre, number of views, credits and other things that we...

  • Casual Listener
  • hello and thank u for helping! Plan Premium Country  Israel Device pc Operating System (win 7   My Question or Issue  i want to know if there's a option in spotify to see mo...
  • Loxer
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • details
    Other
    Song Tab
  • 318 Views
  • 1 replies
  • 0 likes

Error 603

PlanFamily PremiumCountryUSA DeviceN/AOperating SystemiOS My Question or Issue I just ended my own Spotify Premium plan so I can become a member of my family's Premium Family plan. I received the invitation and could fill out the information, but whe...

  • Casual Listener
  • Plan Family Premium Country USA   Device N/A Operating System iOS   My Question or Issue  I just ended my own Spotify Premium plan so I can become a member of my family's P...
  • kamil254WW7
  • Newbie
  • 11536 Views
  • 9 replies
  • 0 likes
  • family
    Student
  • 11536 Views
  • 9 replies
  • 0 likes

cannot sign up for family

PlanPremiumCountrySouth Africa DevicePCOperating SystemWindows 10 64 bit My Question or Issue When I try to sign up for family plan by going to http://www.spotify.com/family it redirects me to http://www.spotify.com/za/family and give me a 404 error ...

  • Casual Listener
  • Plan Premium Country South Africa  Device PC Operating System Windows 10 64 bit   My Question or Issue  When I try to sign up for family plan by going to http://www.spotify...
  • Billy-J
  • Spotify Star
  • 453 Views
  • 5 replies
  • 1 likes
  • 404
    family
  • 453 Views
  • 5 replies
  • 1 likes

Premium for Family Invite Submit button not active

PlanPremium for FamilyCountry UK My Question or IssueHi, I sent an invite out which has been recieved but when they complete the form the submit button is not working. Really frustrating, any idead how to resolve? They are in the same location as me.

  • Newbie
  • Plan Premium for Family Country  UK   My Question or Issue Hi, I sent an invite out which has been recieved but when they complete the form the submit button is not working. R...
  • Billy-J
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • family
  • 198 Views
  • 1 replies
  • 0 likes

Problem with Premium Family account

Hi!I have a Premium Family account. I have added my wife to the account, but for the 3rd or 4th time she only get in ofline mode. Why? Her name is Trine M. Brandsdal Salvigsen. Why should I pay for a Premium account when I am the only one that can us...

  • Casual Listener
  •     Hi! I have a Premium Family account. I have added my wife to the account, but for the 3rd or 4th time  she only get in ofline mode. Why? Her name is Trine M. Brandsdal S...
  • Billy-J
  • Spotify Star
  • 257 Views
  • 3 replies
  • 0 likes
  • family
  • 257 Views
  • 3 replies
  • 0 likes

my code for premium family isn't working

every time I get a code to join my mom's family premium it doesn't work and says it's not valid when I try to redeem it? Why?

  • Newbie
  • every time I get a code to join my mom's family premium it doesn't work and says it's not valid when I try to redeem it? Why?
  • Luke
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Family premium not accepting 2nd invited person same address

The family premium is not accepting the second invited member of my family, reporting a weird error, and the profile is the same, I mean, address etc..

  • Newbie
  • The family premium is not accepting the second invited member of my family, reporting a weird error, and the profile is the same, I mean, address etc..
  • Luke
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

No se me activa el premium

Hola! hace un par de horas ingrese los datos de mi targeta para adquirir el plan familiar.. El tema es que no se me activa la cuenta premium. En la seccion "plan familiar premium" en la pagina de spotify n me sale que haya un administrador para agreg...

  • Newbie
  • Hola! hace un par de horas ingrese los datos de mi targeta para adquirir el plan familiar..  El tema es que no se me activa la cuenta premium. En la seccion "plan familiar premium" en la pagina...
  • Luke
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Paid for family subscription for one more month, but it doesn't work since i got headspace

I chose to remove my family subscription in order to get the premium+headspace offer. I have already paid for family for one more month, but since I activated headspace the family subscription is not active. Can I get my money back or get the family ...

  • Newbie
  • I chose to remove my family subscription in order to get the premium+headspace offer. I have already paid for family for one more month, but since I activated headspace the family subscription is n...
  • Luke
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Spotify Family threw me out.

I was in an Spotify Family Subscribtion but got thrown out, because i didn't verify my address. Now the leader of this subscribtion (my dad) invited me back to it after i verifyed my address but i cant join. Its telling me: Failiure 3

  • Newbie
  • I was in an Spotify Family Subscribtion but got thrown out, because i didn't verify my address. Now the leader of this subscribtion (my dad) invited me back to it after i verifyed my address but i c...
  • Luke
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution family member invitation I sent shows another owner profile

I'm trying to send an invitation to my father to join the family member but when he is filling the gaps to be part of it after accepting the invitation, it shows in the congratulation phrase that my cousin is sending him the invitation to join his fa...

  • Casual Listener
  • I'm trying to send an invitation to my father to join the family member but when he is filling the gaps to be part of it after accepting the invitation, it shows in the congratulation phrase that m...
  • Jemi
  • Spotify Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 400 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Two spotify accounts sharing one FB profile

Premium Family Plan France My Question or IssueI created a spotify family plan from FB account. Facing connexion issues once, I created a second account with professional mail address, and used it ever since. But it takes me one additional unused spo...

  • Newbie
  • Premium Family Plan   France   My Question or Issue I created a spotify family plan from FB account. Facing connexion issues once, I created a second account with professional mail a...
  • Peter
  • Spotify Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • Facebook
    family
  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kicked out of Spotify family

Hi, Together with my roommates we created a Spotify family. At first it work perfectly but suddenly I got kicked out of the plan. I have read that this is because my address could not be veridied but unfortunately I have never received this email. I ...

  • Casual Listener
  • Hi,   Together with my roommates we created a Spotify family. At first it work perfectly but suddenly I got kicked out of the plan. I have read that this is because my address could not be v...
  • Peter
  • Spotify Legend
  • 668 Views
  • 6 replies
  • 0 likes
  • family
    kicked out
    Premium for Family
  • 668 Views
  • 6 replies
  • 0 likes

Superuser Contribution Help!!

My Sister had added me on her Premium Family account for a while. I had to reset my phome but now it doesnt work. She has re-added me on her account to make sure my log in will take but still nothing. How can this be resolved?? TYIA

  • Newbie
  • My Sister had added me on her Premium Family account for a while. I had to reset my phome but now it doesnt work. She has re-added me on her account to make sure my log in will take but still n...
  • Jemi
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Plan Subscriptions

Hi there, I have subscribed to the Family Plan and send invite links to my family member and we registered with the same address information but why after a month their subscriptions cancelled ? They received an email to validate their information an...

  • Newbie
  • Hi there,   I have subscribed to the Family Plan and send invite links to my family member and we registered with the same address information but why after a month their subscriptions c...
  • Jemi
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution cambio de cuenta

PlanPremiumCountryMexico Devicexiaomi mi a1Operating SystemAndroid one My Question or IssueYa cancelé mi plan familiar y regresé a free pero necesito cambiar mi dirección, por lo que entiendo la unica manera es creando una nueva cuenta, pero no quier...

  • Newbie
  • Plan Premium Country Mexico  Device xiaomi mi a1 Operating System Android one   My Question or Issue Ya cancelé mi plan familiar y regresé a free pero necesito cambiar mi direcció...
  • Jemi
  • Spotify Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • family
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not asked for address verification and then swithed to spotify free/from the family account

Plannow free, used to be family premiumCountry Czech RepublicDevice Operating System My Question or Issue Hello,I am part of the family premium account, and suddenly a recieved an email that states 'We couldn’t confirm your address, so we’ve switched...

  • Casual Listener
  • Plan now free, used to be family premium Country  Czech Republic Device   Operating System     My Question or Issue  Hello, I am part of the family premium a...
  • Jemi
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • family
  • 185 Views
  • 1 replies
  • 0 likes

Spotify Family Premium

PlanPremiumCountry MalaysiaDeviceoppo f1sOperating Systemandroid My Question or Issuewhy spotify family premium bill cannot be charge by deduct my phone credit just like spotify premium? i do not have a credit card.

  • Newbie
  • Plan Premium Country  Malaysia Device oppo f1s Operating System android   My Question or Issue why spotify family premium bill cannot be charge by deduct  my phone credit j...
  • Billy-J
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • family
  • 224 Views
  • 1 replies
  • 0 likes