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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
78748 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
58055 Views
23 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195371 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28943 Views
44 replies
4 likes
PlanPremiumCountryBosnia and HerzegovinaDeviceDesktopOperating SystemWindows 10 My Question or IssueMy family manager has disabled me from listening to explicit content songs, even tho I am not in contact with them anymore. I just have my Spotify acc...
Plan Premium Country Bosnia and Herzegovina Device Desktop Operating System Windows 10 My Question or Issue My family manager has disabled me from listening to explicit content s...
Moderator
456 Views
3 replies
0 likes
I have the same issue with the poster. The chronology are below:Before I changed into premium duo plan, I used individual premium plan. My wife was a member of family account.I upgraded my plan to premium duo, and already paid it. I input the address...
I have the same issue with the poster. The chronology are below: Before I changed into premium duo plan, I used individual premium plan. My wife was a member of family account. I upgraded my p...
Casual Listener
3167 Views
6 replies
0 likes
PlanFamily PremiumCountrySweden My Question or IssueWill a removed user from a family subscription changed to a free user or what happends to a removed user
Plan Family Premium Country Sweden My Question or Issue Will a removed user from a family subscription changed to a free user or what happends to a removed user
Community Legend
608 Views
1 replies
0 likes
My family mix won’t let me join, even if it says I’m in it, I’m not. It says “be the first to join”.can anybody help?
My family mix won’t let me join, even if it says I’m in it, I’m not. It says “be the first to join”. can anybody help?
Casual Listener
1089 Views
2 replies
0 likes
I just upgraded my free account to family premium. I also added my husband and two children to the family account.They already have individual premium account separately.Will their charging stop automatically?
I just upgraded my free account to family premium. I also added my husband and two children to the family account. They already have individual premium account separately. Will their charging s...
Not applicable
979 Views
2 replies
0 likes
I switched From Amazon Music Unlimited to Spotify Family because it is superior in many ways. What I did not realize was that Spotify would render my eight Echo speakers useless, except by the main account. I wish I did my research before the switch,...
I switched From Amazon Music Unlimited to Spotify Family because it is superior in many ways. What I did not realize was that Spotify would render my eight Echo speakers useless, except by t...
Casual Listener
521 Views
2 replies
0 likes
HelloGot premium as a promo by MTS (Russian mobile provider) but want to switch to a Family plan after 6 months. Keep getting an error while switching, MTS refer me to Spotify telling me that everything already off on their side.
Hello Got premium as a promo by MTS (Russian mobile provider) but want to switch to a Family plan after 6 months. Keep getting an error while switching, MTS refer me to Spotify t...
Regular
3566 Views
5 replies
0 likes
We just set up a PC for my 14yo son.What do I see in the history when Spotify came up?Reddit adult stories Partha Pratim DasPhone **HUMPING** and Erotica Shayla AspasiaOthers. So much for the EXPLICIT FILTER. We're switching to Apple Music. I see tha...
...uch for the EXPLICIT FILTER. We're switching to Apple Music. I see that their family filter is actually supposed to work. What an epic failure. Plan Premium Country CA
Spotify Legend
640 Views
1 replies
2 likes
PlanFamily PremiumCountryThailandDeviceiPad Pro2018Operating SystemWindows 10My Question or IssueHi have I little problem to reach family page at first I miss press delete my Spotify app in iPad and then I loading app again so I get out of premium an...
Plan Family Premium Country Thailand Device iPad Pro2018 Operating System Windows 10 My Question or Issue Hi have I little problem to reach family page at first I miss press delete my S...
Moderator
609 Views
1 replies
0 likes
Hallo Zusammen,ich habe ein Problem, welches mich wahnsinnig macht.Mein Android Handy ist mit Alexa über Spotify Connect verbunden.Ich höre Hörspiele, diese Alben bestehen ja aus mehreren kleinen Tracks.Nun passiert folgendes.....Zwischen den Tracks ...
Hallo Zusammen, ich habe ein Problem, welches mich wahnsinnig macht. Mein Android Handy ist mit Alexa über Spotify Connect verbunden. Ich höre Hörspiele, diese Alben bestehen ja aus mehreren klein...
Moderator
1481 Views
1 replies
0 likes
My wife (who lives with me) can not join our family plan (for which i am the plan manager) I sent her the invite. when she clicks on it, it says her address can not be verified and she needs to wait 12 months to try again, I verified our address is c...
My wife (who lives with me) can not join our family plan (for which i am the plan manager) I sent her the invite. when she clicks on it, it says her address can not be verified and s...
Moderator
611 Views
1 replies
0 likes
I shared some playlists with my kids (5 and 6 years old). I put audiobooks in the playlists so that they can easily be found at the shared playlists button. Unfortunately the covers I See at my Playlist in spotify are Not shown in the Spotify Kids ap...
I shared some playlists with my kids (5 and 6 years old). I put audiobooks in the playlists so that they can easily be found at the shared playlists button. Unfortunately the covers I See at my Playl...
Moderator
952 Views
3 replies
0 likes
My wife and I were using one account and therefore able to control the music from both of our phones and were able to control the Google home playing on our phones. Will that be possible with a family plan?
My wife and I were using one account and therefore able to control the music from both of our phones and were able to control the Google home playing on our phones. Will that be possible with a family...
Spotify Star
569 Views
1 replies
0 likes
my friends and i are like broke and we tried banding together to buy it but after further research we've run into a roadblock, we dont live together. how can we do this? can they just stop by and login to join? will spotify find me? will i go to jail...
my friends and i are like broke and we tried banding together to buy it but after further research we've run into a roadblock, we dont live together. how can we do this? can they just stop by and log...
Spotify Star
1338 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhone XRMy Question or IssueHi, one of my sons used to be on our premium family but no longer has access. I have tried adding him numerous times, but he gets the same error when he clinks on the link - 'can't confirm you ar...
Plan Premium Country UK Device iPhone XR My Question or Issue Hi, one of my sons used to be on our premium family but no longer has access. I have tried adding him numerous times, but he g...
Moderator
850 Views
3 replies
0 likes
PlanPremiumCountrySpain My Question or IssueI would like to unsuscribe my acount from Family Plan, but i'm the managing account. I don't find how to do that and change de manager account to another person of the family plan. I can invite and cancel o...
Plan Premium Country Spain My Question or Issue I would like to unsuscribe my acount from Family Plan, but i'm the managing account. I don't find how to do that and c...
Spotify Legend
1196 Views
3 replies
1 likes
Hello!Because of corona, my cousin, who lived with me, had to move away from home to give care to his elderly parents. I am the payer of the family plan, and he hadn´t paid for up to a year (which is alright, we have a good relationship). Today I dem...
Hello! Because of corona, my cousin, who lived with me, had to move away from home to give care to his elderly parents. I am the payer of the family plan, and he hadn´t paid for up to a year (w...
Spotify Star
699 Views
1 replies
0 likes
PlanFamily PremiumCountryMalaysiaDevice(Oppo) Operating System(Android Oreo) My Question or IssueHello! Im trying to add a member into my family plan. He just created a Spotify Account so he never joined any family member before. It says there was an...
Plan Family Premium Country Malaysia Device (Oppo) Operating System (Android Oreo) My Question or Issue Hello! Im trying to add a member into my family plan. H...
Spotify Legend
1499 Views
1 replies
0 likes
Plan Premium Family Country Australia Device Surface Pro 3 & Samsung Galaxy S9 Operating System Windows 10 & Android 10 My Question or Issue I am adding a user to an existing Family subscription. When adding the email address, the site tells me that ...
Plan Premium Family Country Australia Device Surface Pro 3 & Samsung Galaxy S9 Operating System Windows 10 & Android 10 My Question or Issue I am adding a user to a...
Spotify Legend
595 Views
1 replies
0 likes
if i am on a family plan can the other members of the plan see the music i listen to?
if i am on a family plan can the other members of the plan see the music i listen to?
Spotify Star
415 Views
1 replies
0 likes
