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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PremiumThe Netherlands DeviceiPhone XR iOS 14.3 and macOS Catalina My Question or Issue I was living in the Netherlands as a student and paying for my own Spotify account, but have now returned home and live with my parents in South Africa. My mom ha...
Plan: PremiumCountry: USADevice: desktop, apple, Samsung, Andriod, MacbookOperating System: (iOS 10, Android Oreo, Windows 10,etc.)My Question or IssueMy son set up our family account but did so using his email address. I am the owner of the account ...
My daughter that lives with me was kicked off of my premium Spotify account, How could this happen? She lives with us.
How can I download a playlist completely with the kids app. Do I really have to download track by track?
PlanPremium Family CountryPlan is based in UK. However, we continue to move around and our banks etc are still in UK Deviceany - facing problems using browser to do invitations etc Operating SystemHappens on Windows, Linux, iOS, Android - not a devic...
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14.3spotify version- 8.5.93.464My Question or IssueMy wife's spotify app is playing songs she did not select, and when she changes the song to what she wants, it changes to something she did not...
PlanfamilyMy Question or Issuei was looking at the information about a family plan and it mentions that it is location based. does this mean that i can't play music offline and on the go?
PlanPremium FamilyUK My Question or IssueUnfortunately my brother passed away suddenly on Friday 15th January. He was on my family account as a member and used Spotify regularly. We're in the process of picking music for the funeral and I wondered if...
PlanFree/PremiumCountryCzech Republic Device(Macbook Pro 2020)Operating System(MacOS) My Question or IssueI have Family account and I am the manager of that account. I'm using desktop application and cannot disable explicit content filter.The toggle ...
If I see a song in my Family Mix playlist, it would be nice to know who in my family listened to the song enough times to make it be in the playlist.
PlanPremium FamilyCountry DevicePC / AndroidOperating SystemWindows 10, Android 8 /Android 9 My Question or IssueRecently Spotify has been making songs sound like absolute garbage (I have streaming and download quality set to highest) and only the fi...
Hello, I'm located in Kosovo and just signed up for "Premium Family" with my existing account, with my own credit card, and my personal account automatically detected Country/Region as Kosovo so Premium works for me, however my family members cannot ...
Bonsoir.j'ai payé pour avoir spotify family.Le problème, c'est que quand j'écoute une musique, c'est le téléphone d'une autre personne de ma famille qui va faire la musique.Je voudrais savoir comment ecouter de la musique sans qu'elle ne s'affiche su...
I have a Spotify family account that I’ve had for years. My address was set to my flat number, building name, street, city, country, postcode. When trying to add a family member today it would not accept the identical address (other family members ha...
PlanPremium Family (Pre-paid) CountryINDIA DeviceComputer, Redmi MI 9T Pro, iPhone 6 Operating SystemWindows 10, Android 10, iOS 13My Question or Issue:I recently purchased the Premium Family plan for Spotify. But after the purchase I couldn't find t...
Primary motivation to upgrade to family is to set parental permissions for kids (ages 9 and 11).Will I then be able to match each of our 3 Echo devices in the home with different family member accounts?Thanks.
I am a long-time Google Play Music user and really disappointed that I cannot setup a YouTube Music account for my daughter who is under 13. Therefore considering switching to Spotify Family and in particular Spotify Kids - however, a little worried ...
I've signed up for family plan but my son's playlist has disappeared. It does not seem to have transferred over. Where did it go? Hundreds of songs tagged now vanished. Any ideas?
PlanFreeCountryMalaysiaDeviceiPhone 7My Question or IssueWhen I try to pay for the family plan subscribtion with the credit/debit option, it keeps redirecting me to the mobile payment version but when I change my spotify country to another country, s...
I received an email from Spotify today (1/11/2021) indicating there is a new shared playlist feature for the Spotify kids app for the premium family plan. Yet when I follow the instructions in the email and in the support article I cant find the abil...