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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryUK Operating SystemAndroidMy Question or IssueHi all. I am sending a family invite to a family member with Premium. Do they just need to cancel their premium subscription before I send a Family invite? Thanks!
I and my family (six people in total who living in the same house) have been using spotify family for 2 months. It has been ok until today when all of my family cannot use the premium anymore because spotify said the physical address has to be same f...
PlanPremiumCountryUSAMy Question or IssueFor years I've been on the premium family plan with three other members, one of which pays for the plan. I use Spotify almost every day, so when suddenly I went on and saw ads on my page, as well as interuptio...
HI - my son and I are on Premium Family and at the beginning of the plan (some months ago) he could see my playlists (which was fine). As I make more, he can't see them in his app. Do I have to reset any settings or does he? I'd also like to see his ...
Hi We have took a Premium for family for spotify but 1 of the accounts are banned and the premium for family is also cancelled because they can not locate us ( i am studying belgium now and the others are in Turkey)Now Spotify has charged 1 yearly su...
PlanPremiumCountryCanadaDeviceAcer liquid ZestOperating SystemAndroid My question or issue: I had just renewed my Spotify subscription for the Google mini home device today but I just realised i had used Facebook to join and after I reedemed my googl...
Hi, I have been trying for the last two weeks to redeem my Google home mini, which is currently offered as a free gift with the Spotify family subscription. For some reasons, my offer code didn't work and Google cancelled my order. Now Spotify claims...
Pretty straightforward Q but before I purchase a family plan I want to confirm I will have 3 users on 3 unique devices (all within one address) who will all want access to Spotify at the same time - does the family plan support this?
PlanFamily PremiumCountryAustraliaDeviceiPhone 6 One of the subscriptions on my family premium account is not upgrading. I know you should upgrade via the internet explorer and then the app should turn to premium, but it prompts me for card details. ...
PlanPremiumCountryItalyDevicesmartphoneOperating Systemandroid My Question or IssueI have problem with my family plan, my friends and I (we live in the same house) are trying to do the plan togheter but the first time I invited them and they were acc...
PlanPremium FamilyCountryFrance My Question or IssueI am a owner of Family subscription where I added two memebers of my family without any issue but when I try to add my sister the system refuses all the times. She lives with me, she even pays the r...
Family Premium3 different devices with the App (2 X Samsung S8+ & Google Pixel2)2 separate accounts all associated to my family premium account.My Question or IssueEverytime any of us tries to play their own spotify playlists - it "throws the other u...
My familymember got an message with wrong family name.."ConfirmationCongratulations! You are about to join the plan of Anne P....z"Problem is that we don't know that name! Have tried to cancel and resend invite..with same result.What to do?PlanPremiu...
My Question or Issue I am considering upgrading to the premium for family. Unfortunately we are only 2 at this address, so I do wish Spotify had a premium for couples (for example),...up to 6 is a bit of overkill if you ask me. Anyway, I read that ea...
Hello, Last week I received several e-mails where I had to confirm the address to be able to continue my Spotify Premiun plan. However, they were directly sent to SPAM and I didn't realize that they were there. Now, I find myself out of the Premium P...
PlanPremiumCountryUnited States My Question or IssueI recently purchased Premium for Family with the intent of adding my girlfriend (who already has premium, but will join me on the family plan) as well as my brand's account, which is currently free ...
PlanPremiumCountryCanadaDeviceLG and ComputerOperating SystemLatest Android and Windows 10 My Question or IssueA few hours ago I got the email for the Google home mini and I was excited until I saw it said Coming soon and I could not put one in the b...
Hello,I have a Spotify Family Account. Recently my son got removed, because he forgot to follow the email for confirmation of the private adress. I wanted to reinvite him to my Family Account, but he couldn't accept the invitation, even if we tried t...
I am trying to add my 11 year old daughter to the family subscription and when I try to set it up via the invitation email, I get prompted that I need to create an account for her.Since she is 11, it won't let me.Any other way I can create an account...
Hi, I am currently a Premium Family user for about 2 years. I am the "leader" of this family and I invited my brother and sister to join me. However, thing is I used Premum for Family before I reregistered today (because for context: my brother was s...