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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium FamilyCountryScotlandDeviceIphone XOperating SystemiOS 10, My Question or IssueI have premium family subscription however i can only listen on one device, as it kicks the other user off even though they have accepted invite. can you pleas...
Buenas tardes el dia de hoy renove el plan premium familiar el cual se deberia renovar hasta el 14/04/2018 pero revisando la pagina sale que se renovara el 24/03/2018 quiero saber xq ese detalle
My account invitation shows "Congratulations! You are about to join the family plan of [ex-boyfriend]." As the account owner I find this frustrating when inviting family members. There seems to be no option to change in account settings. Is it possib...
PlanFree/PremiumCountry: Argentina DevicePC y Motorola motoG5Operating SystemAndroid, Windows 10 Pro x64, Windows 7 Ultimate x64 My Question or IssueAcabo de mudarme, por ende abandoné el plan familiar premium al que me invitaron anteriormente y ahor...
Hi, Ich habe vor ein paar Stunden mein Premium Abo auf Premium Family umgestellt. Seit dem ist meine Musik weg und mein Account leer. Alles weg. Kann mir jm helfen ich habe wirklich nur das Premium Abo auf Premium Family geändert.
I was kicked out from family plan yesterday. Solution with sending a new invitation is not working. No one from Spotify tryied to contact me in the last few weeks in order to confirm my adress. We are using Spotify with my husband and our son. We liv...
When I stop listening and press pause, Spotify starts playing songs in the background which I never selected. It does so only in the background while I am actually not using it. It also changes my downloaded songs selection and switches to Shuffle pl...
Hello I have premium account and my sister is registered living at my moms adres, My question is since she live's here at my adress in the weekends can she then still be a member of the family subscription? since she is my sister in law.
PlanFree/PremiumCountryBrazilDeviceAsus Zenfone 4 and PCOperating SystemAndroid Oreo and Windows 10 My Question or IssueRecently i accepted a invite to a family premium plan, but because of payment issue i got kicked out. After my brother solving the...
Plan Premium Country Czech Republic Device (Macbook Air late 2017, Lenovo B-51, LG G2) Operating System (macOS Mojave, Xubuntu 18.04, Android 6) My Question or Issue I have recenytly start following podcast of Software Engineering Daily. But there is...
PlanPremium Family PlanCountryScotland, United KingdomDevice - the devices we're using Spotify on(iPhone 7's, Samsung Galaxy A3's, MacBook Air, iPad etc.)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I have recently...
I’m a long-time user and have had a Premium subscription for a long time. However, I upgraded to a Family account today and was instantly charged the £14.99. I was recently charged £9.99 for my usual subscription, so am confused as to why I have inst...
PlanPremiumCountryfranceDevicesamsung pour le compte family et honor pour ma filleOperating SystemandroidMy Question or IssueHello, I have spotify family. My daughter can not download music with her account. How can she do it?
CountryTurkeyDeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 My Question or IssueI want to buy Premium for Family with my homemades but they're in a trip now. I see on the internet that when you leave home for a long time, your premium will be e...
PlanPremium (family)CountryUKDeviceMacBook pro My Question or IssueHi there, I am an active Spotify Family subscriber, have been for the past few months. I wanted to register to get the Google Home Mini, but when I click on the link that says "Alread...
Bonsoir à toutes et tous,Je découvre ce forum et viens chercher un peu d'aide pour notre souci. Nous venons de souscrire à l'offre "Spotify Famille", nous avions juste Premium auparavant, et il apparait qu'avec cette offre nous avons le droit à une "...
PlanPremiumCountry UK Device(iPhone 8 plus)Operating System(iOS 12.12 Hi, i’m on an individual plan. when upgrading to family plan, does it change billing date? On family plan, how can Spotify tell if they live in same household? I’m interested in fa...
I live in a place that doesn't use the latin alphabet. I signed up a while ago. I have no idea how I wrote my address in latin characters, there are many possibilties as well as abbrevations. I do NOT want to delete my whole account and lose all my d...
Fiz a compra do serviço no dia cinco de março e o valor foi contabilizado nesta data, mas agora, dia 28, a conta foi repetida e fui cobrado novamente.My Question or Issue
PlanFamily PremiumCountryDenmarkDevice(iPhone 7, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueI wan't to cancel my premium. I am on a family plan but am not the owner. Every time i wan't to get off the plan i cancel and it says ...