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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 87714 Views
  • 32 replies
  • 5 likes
  • 87714 Views
  • 32 replies
  • 5 likes

No me permite dar de alta a mi esposa en la cuenta familiar

MI usuario es treseles64 y estoy intentado incorporar a mi mujer a mi cuenta familiar y cuando valida la invitación recibida en su email () sale un error que dice :3- Vaya! Algo no ha ido como debía. Por favor, prueba de nuevo.Lo hemos hecho varias v...

  • Casual Listener
  • MI usuario es treseles64 y estoy intentado incorporar a mi mujer a mi cuenta familiar y cuando valida la invitación recibida en su email (<removed sensitive info>) sale un error que dice : 3- ...
  • Luke
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

No puedo obtener mi cuenta premium familiar con tarjeta de débito

Quiero crear una cuenta premium familiar y no me deja hacer el pago, dice que el banco está teniendo un mal día

  • Newbie
  • Quiero crear una cuenta premium familiar y no me deja hacer el pago, dice que el banco está teniendo un mal día
  • Luke
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Euros or pounds

Can somebody explain why the promotion says Family for € 14,99 but when I start to get this package the price changes to £ 14,99?

  • Newbie
  • Can somebody explain why the promotion says Family for € 14,99 but when I start to get this package the price changes to £ 14,99?  
  • Luke
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Family Problem

I have family plan i added my brother, First he used the premium . Next day he dropped from premium i added again but it doesnt working i couldnt added him.he wrote the adress etc. But cant join ... Help pls Murat Can KarahanPlanFfamilyCountry TRDevi...

  • Casual Listener
  • I have family plan i added my brother, First he used the premium . Next day he dropped from premium i added again but it doesnt working i couldnt added him.he wrote the adress etc. But cant join ......
  • Billy-J
  • Spotify Star
  • 208 Views
  • 3 replies
  • 0 likes
  • family
    Other
    Student
  • 208 Views
  • 3 replies
  • 0 likes

Solved!! family sunscription?

how does the family subscription work? i understand the part about the one who subscribed for the plan will be charged and the invite to add a member. what i dont understand is how does having the same address work? is it really required to be living...

  • Casual Listener
  • how does the family subscription work? i understand the part about the one who subscribed for the plan will be charged and the invite to add a member. what i dont understand is how does having the s...
  • Nico
  • Community Legend
  • 248 Views
  • 3 replies
  • 0 likes
  • family
  • 248 Views
  • 3 replies
  • 0 likes

DOBLE RECARGO EN NUEVA CUENTA FAMILIAR PREMIUM

PlanPREMIUMCountry GUATEMALADeviceP10Operating SystemANDROID My Question or IssueINGRESE A PLAN FAMILIAR, Y ME HICIERON UN COBRO DE 8.99 DLRS. LA TARJETA CON LA QUE INGRESE, VENCIÓ AL MES SIGUIENTE, POR LO QUE EL DIA DE HOY INGRESÉ UNA NUEVA TARJETA ...

  • Newbie
  • Plan PREMIUM Country  GUATEMALA Device P10 Operating System ANDROID   My Question or Issue INGRESE A PLAN FAMILIAR, Y ME HICIERON UN COBRO DE 8.99 DLRS. LA TARJETA CON LA QUE INGR...
  • Jose_M
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • family
  • 131 Views
  • 1 replies
  • 0 likes

¿Por que no puedo ver mi direccion en mi plan familiar premiun?

PlanPremiumCountry Device(iPhone Operating System(iOS 10) My Question or Issue deberia de poder revisaar mi propia informacion si es un servicio por el cual estoy pagando y utilizando, alguna respuesta?

  • Newbie
  •   Plan Premium Country   Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue  deberia de poder revisaar mi propia informacion si es un servicio por el ...
  • anacastaneda
  • Newbie
  • 647 Views
  • 2 replies
  • 0 likes
  • family
  • 647 Views
  • 2 replies
  • 0 likes

Family subscription link not working.

Family subscription link not working. Spent 1.5hrs last evening trying to activate family code, but no matter how inititiated the system would not take me to the redeem page. Included 40mins on line to chat, but they could not solve. Such poor techno...

  • Casual Listener
  • Family subscription link not working. Spent 1.5hrs last evening trying to activate family code, but no matter how inititiated the system would not take me to the redeem page. Included 40mins on l...
  • Luke
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Family plan subscriptions

Good Morning,I just signed up for the family plan and I'm having issues redeeming the codes to get my family members signed into spotify. My wife is on an apple product, my son on a apple, other son is on andriod and im on an apple. originally the wh...

  • Newbie
  • Good Morning, I just signed up for the family plan and I'm having issues redeeming the codes to get my family members signed into spotify. My wife is on an apple product, my son on a apple, other s...
  • Billy-J
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • family
  • 296 Views
  • 1 replies
  • 0 likes

Family Premium

PlanPremium FAMILYCountry UNITED STATES My Question If my family buys premium, but one of my brothers leaves the country for a month for vacation, will he still have premium.Is there any time limit to be outside of the residence?

  • Newbie
  • Plan Premium FAMILY Country  UNITED STATES   My Question   If my family buys premium, but one of my brothers leaves the country for a month for vacation, will he still have p...
  • jsannn
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • family
  • 146 Views
  • 1 replies
  • 0 likes

Spotify for family

Se puede usar premium for family sin compartir el mismo domicilio?? 

  • Newbie
  • Se puede usar premium for family sin compartir el mismo domicilio?? 
  • Bittencourt
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Añadir una cuenta al plan familiar que no verifico su direccion

PlanFamiliarCountry Spain Hola, Intento invitar a mi novia al plan familiar, el problema es que no verificó su dirección cuando le llego el email pidiendo que lo hiciese y ahora el proceso de aceptar la invitacion al plan familiar siempre falla. Algu...

  • Newbie
  • Plan Familiar Country  Spain    Hola,    Intento invitar a mi novia al plan familiar, el problema es que no verificó su dirección cuando le llego el email pidiend...
  • Aimee_T
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • family
  • 146 Views
  • 1 replies
  • 0 likes

Solved!! Quero melhor plano para implementar o spotify na Empresa?

Uma empresa tem cerca de 30 funcionários. Posso usar o plano familiar? Você pode usar o offline sem usar uma banda de internet?

  • Casual Listener
  • Uma empresa tem cerca de 30 funcionários. Posso usar o plano familiar? Você pode usar o offline sem usar uma banda de internet? 
  • Bittencourt
  • Spotify Star
  • 731 Views
  • 3 replies
  • 0 likes
  • family
  • 731 Views
  • 3 replies
  • 0 likes

Music deleted when I upgraded from Premium to Premium for Family

PlanFree/PremiumCountry The NetherlandsDeviceiPhone 8Operating SystemiOs10 My Question or Issue Last week I upgraded my account from Premium to Premium for Family and I only changed the payment method. Now I logged into my account and all of my music...

  • Newbie
  • Plan Free/Premium Country  The Netherlands Device iPhone 8 Operating System iOs10   My Question or Issue  Last week I upgraded my account from Premium to Premium for Family a...
  • Nico
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • family
  • 137 Views
  • 1 replies
  • 0 likes

Family Plan

PlanPremiumCountry SPAINDeviceHP Pavilion laptopOperating SystemWindows 10 My Question or Issue Hi everyone,My flatmate can't get the FamilyPlan. She is now living with me (I invited her to the Fam. Plan last month, when I started the subscription). ...

  • Casual Listener
  • Plan Premium Country  SPAIN Device HP Pavilion laptop Operating System Windows 10   My Question or Issue  Hi everyone, My flatmate can't get the FamilyPlan. She is now l...
  • Nico
  • Community Legend
  • 217 Views
  • 3 replies
  • 0 likes
  • Family Plan
  • 217 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problema con mi cuenta familiar... y nombre de usuario

Tengo un Plan Premium Familiar ... pero se cancelo y acabo de activarlo... cuando envio una invitacion a mi esposa sale que la estan invitando al plan por otra persona.. que no es la titular... Deberia aparecer mi Nombre,.. ya que yo cargue la mensua...

  • Newbie
  •     Tengo un Plan Premium Familiar ... pero se cancelo y acabo de activarlo... cuando envio una invitacion a mi esposa sale que la estan invitando al plan por otra persona.. que no es la ...
  • Aimee_T
  • Roadie
  • 241 Views
  • 3 replies
  • 0 likes
  • family
  • 241 Views
  • 3 replies
  • 0 likes

Unable to join Family Subscription

Im trying to get my wife onto my spotify family plan however she keeps getting a 601 error code "Oops something went wrong, please try again." I got her to unsubscribe from her premium subscription, tried different browsers, and tried different email...

  • Newbie
  • Im trying to get my wife onto my spotify family plan however she keeps getting a 601 error code " Oops something went wrong, please try again." I got her to unsubscribe from her premium s...
  • Luke
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Which members are allowed?

PlanFree/PremiumCountry Sweden My Question or IssueMe and my wife are currently living together with my parents-in-law and siblings-in-law, sharing the same adress. Is it okay for us to share Family Premium with them, although we are a different fami...

  • Newbie
  • ...or us to share Family Premium with them, although we are a different family (but related with family ties), since we are living on the same adress?
  • Billy-J
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • family
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my music playing off a different device to the one I’m using?

PlanFamily PremiumCountry England Operating SystemIOS 10 My Question or Issue I have the family premium package that I share with my family. Although recently on a few occasions I’ve got to listen to my Spotify and my mums done the same on her phone ...

  • Newbie
  • Plan Family Premium Country  England    Operating System IOS 10   My Question or Issue   I have the family premium package that I share with my family. Although r...
  • Melody
  • Community Manager
  • 247 Views
  • 2 replies
  • 0 likes
  • family
  • 247 Views
  • 2 replies
  • 0 likes