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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Plan: Premium FamilyCountry: Australia Device: imacOperating System: OS10 My Question or IssueI have invited a new family member to join my premium family subscription (which I've had for two years). She has accepted her invitation but is redirected ...
PlanPremium w/ Hulu --> Premium for Family My Question or IssueI had a premium plan and then also joined a Family plan. I then cancelled Premium with Hulu. On the family plan owner's page it says I'm still an active member but it doesn't say I have t...
Family premiumCountry United statesDeviceGalaxy 9Operating SystemWindows 10 My Question or Issue Ive been a long time spotify premium member. Recently i wanted to add my fiance to my account, so i upgraded to family premium and sent her then invite. ...
PlanPremium for FamilyNetherlands All Devices As a family we have a Premium Family account. Although we have paid, it's not working! And because it is IMPOSSIBLE to contact Spotify directly (no customer support? wth!) I have to use this forum. This i...
Ablam ve ben aynı evde yaşıyoruz ve ablam hesabını değiştirmeden önceki zamana kadar her şey güzeldi fakat bugün hesabını değiştirdiği için eski hesabındaki premium üyeliği iptal edip yeni hesabını premium yaptı. Yeni hesaptaki premiuma katılmama izi...
PlanFamily accountCountry NADeviceSamsungOperating SystemAndroid My Question or Issue I have followed the instructions to add family members to family account but their Spotify account won't update, aka they accepted the invite, logged out and back i...
Desde esta mañana las personas incluidas en mi subscripción familiar han desaparecido. La cuenta Premium sigue vigente, se sigue indicando que es está activado el modo familiar, pero faltan las tres personas que estaban incluidas.PlanPremiumCountrySp...
PlanFree/PremiumCountry South Africa DeviceIpad and TV Device Question or Issue Hi,I opened a new spotify account this morning..I have entered my banking details etc.I am not worried by the trail period as I will use Spotify.I want to setup family sh...
I was a member of the family plan that was subscribed by my sister. I received an email telling me that I needed to verify my address but I had something going on at the time and I didn't get a chance to do so before I was removed from the plan. My s...
PlanFree/PremiumCountry Device(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Last month I've purchased premium for my family. Last week my two sisters and brother got e-mail from spotify to validate their address. They provided the details, and on the web site it said that address was verified. Somehow I realized that all my ...
I have family plan and i have 4 members and everything goes well but when i added 5th member i can send invitation but person can`t join to my family
Hi, I've just canceled my family subscription and I have premium until the 16/01 since my last bill was 16/12. My issue is that my girlfriend, who I share the family plan with, no longer have Spotify premium. Which we find strange since she should ha...
Hi, I still having Issue trying to purchase the family plan! Is there any issue on the website? Since I keep getting the same error "There's a issue with the payment method please try again or try a different one" I already try 2 different cards both...
PlanPremium/FamilyCountry USADeviceAndroid phonesOperating System My Question or Issue I have a Premium account that is pre-paid via gift cards for the next year. We would like to convert to Premium for Family account. It seems the only way to do thi...
PlanFree/PremiumCountry Device(iPhone 6s, pc)Operating System(iOS 12, Windows 10,etc.) My Question or Issue i got kicked from my family, and when the leader invites me, I can't join again. it says: your unable to join this family plan.
There are a couple of things that make using Spotify a terrible user experience, hopefully your product and UX team will fix this. 1. Your Spotify Premium is not $9.99 like it states on your website and in my Spotify user acount. The Premium plan is ...
I own a family account for five years now and gave my daughter one account. For three years, I have been divorced with my daughter switching olaves between her moms house and mine.last week, i was informed that her account was under suspicion and tah...
My Question or IssueI live with my partner and we have been common law for a number of years. He is dirvorced, so they are with us for part of the week and they are with their mom for part of the week. They are my stepkids. Even if he and I get marri...
PlPlanFamily Premium Country HnDeviceLG k8 Hi I've been trying to get the family plan but I receive the error that a problem has occur with the method payment, isn't the first time I use this card for this and already called the bank and there's no I...