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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My husband got a new phone and can't figure out how to get his account back. I am the plan manager and can't figure it out either. Is there a way to retrieve his information? Or does he have to start all over again? Thanks for your help
PlanFamily Premium (trying to join-- for now I'm still on the free account)CountryFranceDeviceHuawei Y6 2017 / Asus TP201SA / a variety of other computers (I tried from every computer we had at home...)Operating SystemAndroid / Windows 10 My Question...
Hello everybody,Yesterday I try too change premium for family premium spotify take twoo times money from my acount but status of acount is still only premium.How long I must wait till it's change form family premium?
PlanFamily PremiumGermany DeviceLaptop, Galaxy S7, Sonos Play:3Operating SystemWindows 10, Android, Sonos My Question or IssueHello,I was just reading a few posts but I want to address this problem right here. After upgrading to premium family playba...
I want to change my family. Can i change it and join the other family immediately. Thanks...
I cant seem to find anywhere to start my family plan and add family members??help?? PlanPremiumCountrySouth AfricaDeviceHUwai P20 proOperating SystemWindows 10 My Question or IssueI cant seem to find anywhere to start my family plan and add family me...
Germany: In dieser Ausnahmezeit, in der wegen Coronavirus alle zu Hause bleiben sollen, möchte ich einer mir bekannten 5köpfigen Familie fpr zwei Monate oder länger Spotify Family schenken. Aber wie kann ich das machen? Spotify Gutscheine von der Tan...
PlanFamilyCountryUKDeviceOnePlus 7Operating SystemAndroid 10My Question or IssueI have recently upgraded to the family account, so I can get 5 different accounts under one roof. However, if a family member plays Spotify on either the Google Home Mini...
Al momento de registrar el método de pago de mi plan familiar premium se hace un cargo a la tarjeta por un valor menor ($ 14.900 COP) a la cuota mensual ($ 22.900 COP), quisiera saber a que corresponde dicho cargo y si es reembolsable al momento de p...
Signed up through PS4 for SPotify premium. I want to upgrade it to family but can't find an option through PS4 for that. So I've cancelled the auto-renew and revoked access by PSStore. How do I dissociate my PS4 account so I can upgrade to family. I ...
I have two kid profiles on my premium family account, and they each listen on their own respective phones. However, the playback from one profile "leaks" to the other phone, which means that one can control the other one's playback, and they cannot l...
Plan: PremiumCountry: UKDevice: MightyOperating System: iOSMy Question or IssueI have a Spotify Mighty that I have previously used, but when I try now it tells me I have reached the limit of offline playback devices on my Premium account. So I want t...
I started with Spotify free. Almost 1 week ago I paid for 1 Year premium. (A few days before the end of my free period) At the moment my account still shows ‘Free’ and I still can’t use premium. My next payment shows I have to pay 10 euro next week. ...
PlanPremium FamilyCountryCanadaDeviceSamsung s10 +Operating SystemAndroid My Question or IssueI have a Premium Family subscription, and I've been charged twice in a month since October (the payments are every 13th and 23rd). That was confirmed by my ...
PlanPremiumCountryUSDeviceIphone 6plusOperating SystemiOS 12My Question or IssueI was invited to join spotify premium family. Looking ahead to be a year I join the family package. I do not know whether after the expiration of the period of one year, ...
Hello I have a premium family subscription and I sent an invite to my son but when we go to create an account for him we are stuck in an endless loop trying to prove that he is not a robot. I have tried creating an account on several different comput...
PlanPremiumCountryLithuaniaDeviceOneNote 7T ProOperating SystemAndroid, Windows 10 My Question or IssueI tried joining spotify family and I got an error: There was a problem, try again later. When I connected to my profile it automatically changed my...
PlanPremium FamilyCountryBelgium. My Question or IssueWe want the Premium Family, since we live at one address. But my parents are currently on vacation in Spain. Is it still possible to activate it while they're there? Thanks in advance! Ynias
PlanPremiumCountryBrazil DeviceMoto G7 Operating SystemAndroid 9 My Question or IssueWhen a member of my family, which lives with me, try to accept the invitation and fill out the address, Spotify returns that the address is no equals my address, but...
Does anyone know how I can find out what the username details is of my daughter on our family premium plan? I have logged in and can see that she is on our account but I dont know her username and she cant log in.Any ideas?