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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium - 6 monthsCountryVietnam My Question or IssueI've recently subscribed Premium, been using for a few days. Payment was made thru an e-wallet in Vietnam. How can I upgrade to Premium for Family?
PlanFree/PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I'm looking to upgrade my subscription account to Premium Family. But my sister works in the Peace Corps in Africa (not allowed to say the specific location because of national security reasons), and so she is obviously unable to be at me and my mom'...
PlanPremium DuoCountryUAEMy Question or IssueWhen will Premium Duo is going to be available in United Arab Emirates?
Hallo ich habe gerade eben meine Frau in Family Abo hinzugefügt und habe ihr Premium Abo nicht gekündigt funktioniert das automatisch oder muss das irgendwie noch gemacht werden?
PlanPremium FamilyCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I previously used my wife's individual Premium account, to which both of us have added a...
PlanFamilyCountryGreat BritainDeviceOnePlus 7, Google HomeOperating SystemAndroid 10 My Question or IssueEvery time someone else uses Spotify it insists on playing through my own user account (as part of Family). This means I cannot play music or I e...
I just switched from a personal plan to a spotify family plan, the problem is, the person I want to invite is working in another country right now. They DO reside with me, but they aren't here now. I want to add them to the plan but it seems impossib...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueError message: Unable to play "name of song"- please upgrade your account with Spotify to bec...
PlanFamilyCountryFrance My Question or IssueHi, I have an Account for my family (with two accounts, my wife and I) and as I also have some google home mini, I've linked my account to my google account, so far everything basic but... if I'm on my way ...
Hi, Firstly, I was notified by the system I could not set up a family plan. Now, I am being charged for it and cannot add family members. I think the issue is because I originally had a US account but now live in Germany. I've tried using both my US ...
I just changed my plan from a Premium plan to a Premium Family plan. When I try to take the next step of adding family members to the plan by going to the "Premium Family" section of my account, all I get is three loading dots over and over. I have t...
PlanPremium for FamilyCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueI recently renewed Premium for Family, but the page to manage family members is not rendering. After clicking on the Premium Family item in the left hand colum...
PlanPremium FamilyCountryUK DevicePCOperating SystemWindows 10, Edge browser My Question or IssueHi. Trying to set the explicit content filter for my family members, but I can’t toggle the setting. It’s just greyed out and nothing happens...
Recently got the premium family plan and have filled 5 of the six slots with family. My brother who will be the final 6th slot can't join. I sent him invites but once he puts the home address it gives an error and says try again later. We've been try...
PlanPlano FamiliarCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGostaria de mudar a forma de pagamento para o plano anual. Me ofertaram essa assinatura e e...
I recently bought an iPod for my daughter, I have been trying to link her Spotify account to my family plan, however, every attempt that I have tried hasn't worked. Spotify says that we need to be in the same address. I have my personal account open ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Could you localise the Spotify Kids App please?It's such a minor thing, but I think it might only be currently launched in countries which spell the word "Favourites", not "Favorites". It'd be polite, it'd be educational, it'd help dyslexics and it'd...
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHelloI have already 1 year premium subscription until december 10 2020. I want to switch to family...