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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily PlanCountryNL DevicePC (Win10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy son became 13 yday and I want to add him to the family plan. It is not possible for him to make an (free) account and then add him...
PlanPremiumCountryUSMy Question or Issue I'm trying to sign up for a Premium Family Plan. The only available offering is a 3 month trial, and then the charge begins. When I try to sign up, I get told that I'm ineligible because I've had a premium tri...
Okay so my friend has me on his family plan on Spotify do you know if theres a way to help my friend pay the subscription without him knowing ?
PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S10+Operating SystemAndroid 10My Question or IssueWhen I opened my Spotify yesterday, it said I had to add a new payment method or my premium would stop working. I've been using Premium for family for...
I am the plan manager but when I log in with my current email it shows me as plan member and has me also listed under a different user name as plan manager, but I cannot recall using a different email to set up....how do I find the email address of t...
How does the existing user join the Family Premium account? Do we (plan manager) send the existing user the Family Link? How do they merge?
PlanFree/PremiumCountryUSADeviceiPhone 8Operating SystemiOS My Question or IssueHi, can all family plan members see and access the Family Plan Manager's (that's me) library and playlists? Can all members contribute to the library? We've spent years s...
Salve, tento di spiegare qual'è il mio problema.lo scorso 12 dicembre ho aderito al piano Premium for Family (da partecipante: il gestore del profilo è un altro familiare) e contestualmente ho disdetto il mio account Premium da 9,99. Tuttavia, il gio...
I have a Family Plan, but I am not the Administrator. I will probably move from here with my wife, who also have another account from this plan. How can I leave this Plan to Other Family Plan keeping the same account for us (keeping playlists, and Ot...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI logged into Spotify using my daughters' account details on my phone. I upgraded to the Prem...
PlanPremium FamilyCountry NL My Question or Issue I have a premium family play for a while now. For unknown reasons I hear commercials comming through on some playlists, which is annoying if you pay to not hear commercials My account details clearly ...
Hi, I have the family premium on my phone and I am trying to add my parents to it however it won't work. I have logged out of my account and their 'free' account. I have sent the invite, but when I click on the invite, it takes me to the log in page ...
Right now I have spotify premium, I used a free trial way back when I first signed up. Now i want to upgrade to premium for family, and it will not allow me because i have previously used a free trial. I don't need the trial period, I just want the f...
My mother recently moved back in with us in Istanbul, Turkey after living in Greece. I tried to add her to our family account but it says she needs to be in the same location as us.SHE IS! How can this be resolved? PlanFamily PremiumCountryTurkey/Gre...
PlanPremium FamilyCountryGermanyMy Question or Issue I have a voucher and would like to use it to pay for my Spotify Family account.I saw in the Help, that this is for some reason not possible.Please fix that! It does not make sense and gives a bad c...
My Question or IssueHi, I changed from premium to family premium yesterday, I have sent a link to my wife but it wont add her to my family group saying you already have family membership but she hasn't shown up on my family account list, also there i...
I added my School info but got charged the full price. It charged me a day early also
My Question or IssueI have created a Free account and am trying to upgrade to Family Premium. Every time I try to add my credit card to complete the upgrade, I get the message "Payment Failed. Try again, or use a different payment method". The card i...
PlanFamily PremiumCountryUSDeviceiPhone/AlexaMy Question or IssueOk, please try to follow me here. Before upgrading to the Family plan a few days ago we used one account for me, my wife and my youngest. We have an Echo, a Dot and a Kids's Dot. Whenev...
I have sent 9 invites to the same familymember, but still it wont work? I have tried to cancel the invite every time and resend a new, still it wont. What happens is that my computer is working for minutes, nothing happening, I have to exit the "sign...