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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77236 Views
64 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
94733 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77593 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208645 Views
267 replies
35 likes
PlanPremiumCountryTaiwan DeviceDesktop(Windows)Operating SystemWindows 10 My Question or IssueMy brother just unsubscribed from his own premium plan and we decided to start a new family plan, which allow us to add up to 6 people in our family to our ...
...ecided to start a new family plan, which allow us to add up to 6 people in our family to our account. However, after he unsubscribed from his own plan and clicked the new plan invitation l...
Spotify Star
394 Views
1 replies
0 likes
PlanPremiumCountryunited statesDeviceOnePlus 8My Question or IssueEvery time I try to put in my address before inviting my roommate to a duo plan it says the address is not specific enough but I've listed my apartment number in as many ways as I can ...
Plan Premium Country united states Device OnePlus 8 My Question or Issue Every time I try to put in my address before inviting my roommate to a duo plan it says the address is not specific eno...
Spotify Star
497 Views
1 replies
0 likes
Hi. Does family premium include Hulu and showtime? (I have premium now and am thinking of upgrading for the kids) PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Q...
Hi. Does family premium include Hulu and showtime? (I have premium now and am thinking of upgrading for the kids) Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, M...
Spotify Legend
400 Views
1 replies
0 likes
Hi, we are 8 people living in my house but the max for Spotify Family is 6. Can that be changed at all? We are willing to pay a little extra.
Hi, we are 8 people living in my house but the max for Spotify Family is 6. Can that be changed at all? We are willing to pay a little extra.
Spotify Star
524 Views
1 replies
0 likes
PlanPremium SoloCountryCanadaDeviceiPhone X, iPhone Xs.Operating SystemiOS 13, iOS 14 Beta, Windows 10, Amazon Alexa, Google Nest. My Question or IssueI currently have the Premium Solo plan and am looking to change to the Premium Family in-order to a...
...remium Solo plan and am looking to change to the Premium Family in-order to add users. My question is that since i currently have Premium Solo and have just paid for a new month, if i switch now to P...
Spotify Star
632 Views
1 replies
0 likes
PremiumCountryUSADeviceIphone 11Operating Systemlatest ios not sure the number My Question or IssueDoes the owner of my family plan have access to my playlist? It's public but can he/she edit it? When i checked my followers, he/she had my playlist un...
Premium Country USA Device Iphone 11 Operating System latest ios not sure the number My Question or Issue Does the owner of my family plan have access to my playlist? It's public b...
Spotify Star
465 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan FamilyFree/PremiumCountry sweden Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Free/Premium Country sweden Device (iPhone 8, S...
Spotify Star
394 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceComputer/PhoneOperating SystemIOS/Windows/Android My Question or IssueI am trying to join my families premium plan, and whenever I type the correct home address through the join process it doesn't do anything. I type ...
Plan Premium Country Australia Device Computer/Phone Operating System IOS/Windows/Android My Question or Issue I am trying to join my families premium plan, and whenever I type the c...
Spotify Star
516 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have had spotify family for about a year without problems. Now when my partner is listenin...
...bsp; I have had spotify family for about a year without problems. Now when my partner is listening to music and I try and play something on my phone it asks if I want to swap who's listening. I'm n...
Spotify Star
445 Views
1 replies
0 likes
PlanSwitch from Premium to Premium FamilyCountryChange from Bahrain to SwitzerlandDeviceiPhone X My Question or IssueMy Daughter and myself have each been using a seperate premium account for 4.99$ each. The credit card I used to pay for these accoun...
Plan Switch from Premium to Premium Family Country Change from Bahrain to Switzerland Device iPhone X My Question or Issue My Daughter and myself have each been using a s...
Casual Listener
989 Views
4 replies
0 likes
Recently I signed up for the Premium Duo program. My boyfriend already has an account and he was added to my duo account. Does he need to cancel his subscription so as not to get double-charged? Otherwise, if he cancels his premium payment will it ca...
Recently I signed up for the Premium Duo program. My boyfriend already has an account and he was added to my duo account. Does he need to cancel his subscription so as not to get double-charged? ...
Community Legend
711 Views
1 replies
0 likes
Premium/CanadaDevice: iPadOperating System: iPad OS My Question or Issue: (Crossposting because the direct link to create new topics on the main community hub posts into Playlist Share... for... some reason.)Let’s make one thing very clear. I have ad...
...ucking unacceptable. Knock it off or I’m cancelling the family account. I see enough BS ads on freemium douchenozzlery, I will not tolerate this kind of rampant advertising on an account I pay over 1...
Regular
780 Views
3 replies
0 likes
Hi, I'd like to be able to use my account (family) with my phone and at home at the same time.My Sonos and google home devices are linked to my Spotify Premium account but when my family want to listen music at home, I cannot listen music on my phone...
Hi, I'd like to be able to use my account (family) with my phone and at home at the same time. My Sonos and google home devices are linked to my Spotify Premium account but when my family want to l...
Spotify Legend
955 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the family plan which has duplicate accounts on them. I need to be able to see the ema...
...ave the family plan which has duplicate accounts on them. I need to be able to see the email addresses of each to know which ones are good and which ones I need to delete.
Spotify Star
482 Views
1 replies
0 likes
Hi All,Both son and daughter has premium and I am looking at an account also.So, looking at the Family Sub so my wife can also have an account.HOWEVER, my daughter will be going to Uni in a few weeks.She will be living away from home, but still legal...
Hi All, Both son and daughter has premium and I am looking at an account also. So, looking at the Family Sub so my wife can also have an account. HOWEVER, my daughter will be going to Uni in a f...
Spotify Star
3072 Views
2 replies
0 likes
Plan: PremiumCountry: Philippines Hi! I just updated my credit card details after a payment error, and now I couldn't get back to my premium family plan. I am now just registered as a premium user. When I try to upgrade, I get a notification saying: ...
Plan: Premium Country: Philippines Hi! I just updated my credit card details after a payment error, and now I couldn't get back to my premium family plan. I am now just r...
Spotify Star
724 Views
4 replies
0 likes
PlanFamily/PremiumCountryUK DeviceiPhone and AndroidOperating Systemn/a My Question or IssueI have jut installed Spotify kids on my child's iOS device, having used the normal spotify app for each family member for some time. However, when I then try ...
Plan Family/Premium Country UK Device iPhone and Android Operating System n/a My Question or Issue I have jut installed Spotify kids on my child's iOS device, having used t...
Moderator
6163 Views
6 replies
0 likes
Hi, I want to add my 12+ Year old Twins to my Premium Family Account but they have to register a new Account. Due to german Regulations in Spotify AGBs, they can only register at the age of 16 (With parental agreement) or older. There is Spotify Kids...
Hi, I want to add my 12+ Year old Twins to my Premium Family Account but they have to register a new Account. Due to german Regulations in Spotify AGBs, they can only register at the a...
Composer
1267 Views
1 replies
0 likes
Plan : Family PremiumCountry : Australia My Question or Issue: I'm currently paid and next bill cycle is on the 25th December, Family premium but i had a pop up message that tells me it ends in 7 days. The same message popped up for another family me...
Plan : Family Premium Country : Australia My Question or Issue: I'm currently paid and next bill cycle is on the 25th December, Family premium but i had a pop up message that tells m...
Composer
905 Views
1 replies
0 likes
PlanPremium FamilyCountryGermanyDevice(Huawei P20 lite)Operating System(Android My Question or IssueHello,I have problems using the offline mode. When i download something, it is available right afterwards. But after a while, closing the app and list...
Plan Premium Family Country Germany Device (Huawei P20 lite) Operating System (Android 😎 My Question or Issue Hello, I have problems using the offline mode. When i download s...
Composer
765 Views
1 replies
0 likes
