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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 113992 Views
  • 32 replies
  • 7 likes
  • 113992 Views
  • 32 replies
  • 7 likes

Cannot add family members

Hi, yesterday my mother and sister were removed from my premium for family membership. We live in the same address but when I invite them again and when they enter our home address they get rejected. I may have incorrectly entered my address when I f...

  • Casual Listener
  • Hi, yesterday my mother and sister were removed from my premium for family membership. We live in the same address but when I invite them again and when they enter our home address they get r...
  • Billy-J
  • Spotify Star
  • 533 Views
  • 5 replies
  • 2 likes
  • 533 Views
  • 5 replies
  • 2 likes

Problemas com plano familiar

PlanFamiliar PremiumCountryBrasil Device Operating SystemAndroid My Question or IssueEu tenho o plano familiar e minha irmã estava usando normalmente.Do nada ela recebeu um email dizendo que não foi possível verificar a conta dela e que não foi possí...

  • Casual Listener
  • Plan Familiar Premium Country Brasil   Device   Operating System Android   My Question or Issue Eu tenho o plano familiar e minha irmã estava usando normalmente. Do nada el...
  • Bittencourt
  • Spotify Star
  • 351 Views
  • 3 replies
  • 0 likes
  • 351 Views
  • 3 replies
  • 0 likes

Family Premium Unable to Join

PlanFamily PremiumCountry CanadaDevice Operating SystemWindows 10 My Question or Issue Hi. I'm currently having an issue with one of my family members trying to join my plan. She had mistankenly typed in the wrong address when the confirmation email ...

  • Newbie
  • Plan Family Premium Country  Canada Device   Operating System Windows 10   My Question or Issue  Hi. I'm currently having an issue with one of my family members trying t...
  • Maxim
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

family premium

PlanFreeCountry SwedenDeviceIphone 7Operating System(iOS 10 My Question or Issue my Dad and his wife divorced and our old family premium stood in her name. So now when my dad paid for a new Spotify family premium me and my sister can’t log in because...

  • Newbie
  •   Plan Free Country  Sweden Device Iphone 7 Operating System (iOS 10   My Question or Issue  my Dad and his wife divorced and our old family premium stood in her name....
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Understanding Spotify Premium for Family

Hey there! If you're struggling to understand what Spotify Premium for Family is, don't worry. The Spotify Premium for Family plan allows up to 6 people residing at the same address to all be upgraded to Spotify Premium at only a fraction of the cost...

  • Visitor
  • Hey there!    If you're struggling to understand what Spotify Premium for Family is, don't worry. The Spotify Premium for Family plan allows up to 6 people residing at the same address t...
  • user-removed
  • Not applicable
  • 661 Views
  • 6 replies
  • 3 likes
  • 661 Views
  • 6 replies
  • 3 likes

Problemas para pagamento

Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de pagamento e agora voltei a ser Free. Tento de todo jeito pagar para voltar à co...

  • Casual Listener
  • Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de pagamento e agora voltei a s...
  • Bittencourt
  • Spotify Star
  • 359 Views
  • 1 replies
  • 1 likes
  • Other
    Payment
  • 359 Views
  • 1 replies
  • 1 likes

Moved to another country – spotify family cancellation

I moved to New Zealand and wanted to sign up my family under the family plan. In the help I read I need to cancel the family plan to change the country setting. I did that and had to wait until the family plan ended, and after I changed my setting to...

  • Newbie
  • I moved to New Zealand and wanted to sign up my family under the family plan. In the help I read I need to cancel the family plan to change the country setting. I did that and had to wait u...
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

No longer on my dad's family plan

My dad signed up for the family premium plan about 5 months ago and invited my mom and I to join (yes we live in same house). After 5 months of music listening bliss, both me and my mom's accounts were downgraded to the free version (BOOOOO!!). tried...

  • Newbie
  • My dad signed up for the family premium plan about 5 months ago and invited my mom and I to join (yes we live in same house). After 5 months of music listening bliss, both me and my mom's a...
  • jsannn
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Non arriva la mail di partecipazione

Salve, ho da poco attivato un account premium for family e nonostante gli infiniti tentantivi una delle mail di invito alla partecipazione all'account non arriva, per gli altri, invece nessun problema.Sapreste darmi una soluzione?

  • Newbie
  •   Salve,  ho da poco attivato un account premium for family e nonostante gli infiniti tentantivi una delle mail di invito alla partecipazione all'account non arriva, per gli altri, i...
  • Katerina
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant pay my spotify premium family

PlanPremium FamilyCountry Indonesia Device(iPhone 7,etc)Operating System(iOS 12, Android Oreo, Windows 10,etc.) My Question or Issue I have been try to pay but not accepted even i try to use 3 different card using other website, phone, internet servi...

  • Newbie
  • Plan Premium Family Country  Indonesia   Device (iPhone 7,etc) Operating System (iOS 12, Android Oreo, Windows 10,etc.)   My Question or Issue  I have been try t...
  • Katerina
  • Spotify Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan Familiar Premium: Cambiar nombre y datos del titular o administrador

PlanFamiliar Premium Estimados, veo que muchas personas han cometido el mismo error que yo al ingresar los datos del administrador del plan familiar y este error es debido principalmente a las indicaciones confusas que brindan al momento de actualiza...

  • Visitor
  • Plan Familiar Premium   Estimados, veo que muchas personas han cometido el mismo error que yo al ingresar los datos del administrador del plan familiar y este error es debido principalmente a...
  • Katerina
  • Spotify Legend
  • 2706 Views
  • 1 replies
  • 0 likes
  • 2706 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan Familiar

PlanFree/PremiumCountry MéxicoQuestion or IssueNo puedo pagar la suscripción de plan familiar, he estado intentando por días el pago, más que siempre me sale un error, ya lo intenté con diferentes cuentas, diferentes tarjetas, y diferentes dispositiv...

  • Newbie
  • Plan Free/Premium Country  México Question or Issue No puedo pagar la suscripción de plan familiar, he estado intentando por días el pago, más que siempre me sale un error, ya lo intenté co...
  • Katerina
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for family

My Question or Issue I have just subscribed to premium for family and have added 2 family members at the same address. Why can't we listen to Spotify on our phones when someone else is listening on theirs? When we all go into our playlists it plays f...

  • Newbie
  •     My Question or Issue  I have just subscribed to premium for family and have added 2 family members at the same address. Why can't we listen to Spotify on our phones when s...
  • Katerina
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution I bought family, payed for it but now i have premium again.

My Question or IssueOn 1 october i bought Family, and i payed 14,99 for it, and on 2 october i payed 9,99 again for my premium account (while i should have family) and now when i go to the family page i just see the ''get family!'' instead of all the...

  • Newbie
  •     My Question or Issue On 1 october i bought Family, and i payed 14,99 for it, and on 2 october i payed 9,99 again for my premium account (while i should have family) and now when i g...
  • Katerina
  • Spotify Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • Payment
    Premium
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution AİLE ÜYELİĞİ HAKKINDA

Plan Serbest / Prim ülke cihaz İşletim sistemi (iOS 10, Android Oreo, Windows 10, vb.) Benim Soru veya Sorun Merhaba aile premium paketi aldım kartımdan para da çekildi. ne adresimi girebildim nede üyeliğim aktif oldu. Konu hakkında yardımcı olabilir...

  • Newbie
  • Plan Serbest / Prim ülke   cihaz   İşletim sistemi (iOS 10, Android Oreo, Windows 10, vb.)   Benim Soru veya Sorun  Merhaba aile premium paketi aldım kartımdan...
  • Katerina
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • aile
    Premium
  • 296 Views
  • 1 replies
  • 0 likes

Unable to add family member

PlanI have a paid family plan. Credit card is current and working okCountry AustraliaDeviceNextbit Robin + Acer windows laptopOperating SystemAndroid + Windows 10 My Question or Issue I have a paid family plan that is costing me approx $18 AUD EVERY ...

  • Casual Listener
  • Plan I have a paid family plan. Credit card is current and working ok Country  Australia Device Nextbit Robin + Acer windows laptop Operating System Android + Windows 10   My Q...
  • aussietanker
  • Casual Listener
  • 439 Views
  • 2 replies
  • 2 likes
  • 439 Views
  • 2 replies
  • 2 likes

adding my mother to the family plan

Hi all,i am trying already a long time to add my mother into the family plan. My father and my sister are already in. When i open the link which is in the invetation mail, i get to fill out the form - but as i want to finish it by confirming she alwa...

  • Newbie
  • Hi all, i am trying already a long time to add my mother into the family plan. My father and my sister are already in. When i open the link which is in the invetation mail, i get to fill out the f...
  • Bittencourt
  • Spotify Star
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

Account

I didnt confirm my family address.then I was changed into a free user(I lost the premium).and I confirmed for the invitation of joining the premium for many times but it didn’t work.i can’t use it now

  • Newbie
  • I didnt confirm my family address.then I was changed into a free user(I lost the premium).and I confirmed for the invitation of joining the premium for many times but it didn’t work.i can’t use it now
  • Bittencourt
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Family account

I have joined us all up for the premium family account and 4 out of 5 of us are active...my husband is unable to connect...why is that?

  • Newbie
  • I have joined us all up for the premium  family account and 4 out of 5 of us are active...my husband is unable to connect...why is that?   
  • Bittencourt
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

3 month of Premium for 0,99 but i paid 4,99 after the butoon....

PlanPremium (first time ever) CountryGER Payment:Paypal I had always the add 3 month of premium for 0,99 €, so I made finally a Unidays account and login as a student, so far all right. Then I clicked at the 0,99 € for 3 month button and go to playpa...

  • Casual Listener
  • Plan Premium (first time ever)   Country GER   Payment: Paypal     I had always the add 3 month of premium for 0,99 €, so I made finally a Unidays account and login as a...
  • Jose_M
  • Spotify Star
  • 1168 Views
  • 8 replies
  • 1 likes
  • Student
  • 1168 Views
  • 8 replies
  • 1 likes