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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PremiumCountry uk Device(iPhone 8, Samsung Galaxy 9, Macbook Pro Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently lost my debit card which resulted in me having to renew my subscription. Unfortunately without th...
I’ve already been registered and all for the google home mini; I can get as far as checkout and that’s where I’m stuck. It asks to fill out the shipping/payment info, which I do, and then I scroll to the bottom and it says “By clicking ‘COMFIRM PURCH...
PlanPremiumCountry Poland My Question or Issue I forgot abou payment and had empty bank account. After updating the informtion about credit card, family members disappeared. I sent them reinvitation but they couldnt accept it . What to do ?
PlanFree/Premium/Family premiumCountry Dominican RepublicDeviceSony experia XA1Operating SystemAndroid Oreo My Question or Issue Hello guys, I am new here but I have an issue. I am trying to accept a family plan invitation but it shows me a message t...
I just signed up for a family plan for the 1st time and have not seen anything about how to receive my free Google Home Mini. When I go back to Spotify's offer page and click "Get Started" it says I'm not eligible for the offer (maybe because I just ...
I am trying to redeem the google home mini and everytime I click the link and verify it says "We're sorry but you're not able to redeem at this moment." Can you help me get my free google home mini. I have a family account. My username is qgibbs. -q
Plan: PremiumCountry: USA My Question or Issue: I signed up for the family plan promotion to get a free Google Home Mini. The GHM was never delivered and sent back to the Google Store warehouse. I contacted the Google Store, and they said that Spotif...
I live in Poland, and thats where I’ve bought family subscription for my account. A couple of days ago I went on a trip to Italy. This morning I cleared my cache, and when I connected to the WiFi (I was offline before that) my Spotify wasn’t premium ...
I can't join Family plan, I filled all information correctly (especially same family adress, zip code and so on). And still not working. I don't understand what is wrong?Please help me.
PlanPremium familyCountry Czech rep.DeviceN/AOperating System N/AMy Question or IssueHello guys, My parents had a divorced so I and my father decided to change family account for us. My father pay account and invated me to new familly account, but wh...
Hello,I currently had Family Premium Plan with my cousins and now it doesnt work. She sent me another invitation but it states I am unable to join. Country Canada
I have a question so my wife and i have shared the premium account and we would take turns listening on it but it has come down to we are kicking each other off. So i just signed up for the premium family. Is there a way i can play on different devic...
I was wondering if each member can have their own music/ playlist or is it just merged together?
I tried to redeem my Google Home Mini after upgrading to Spotify Premium. However the discount did not apply when I checked out on the Google store. Instead my credit card was charged so I cancelled that order with Google. Now when I follow the link ...
Hey i had the Premiumversion of Spotify a few month. this Month the Account was reset to "free" and i was not able to keep the Abo with Paypal - only option was Payment with Paysafecard. So i did an Abo for the FamilyPremium Version where i was able ...
PlanFamilyCountry United States My Question or Issue The format of the address fields on the family-verifcation form are poorly worded, and inflexible. I live in a place where addresses don't HAVE a "street name", or really even a "street number." Th...
They both were recently kicked off of the family plan after responding to the email is there any way to get them back on the plan?
PlanPremiumCountry Ireland My Question or Issue I am having trouble adding people to my family account. We all live at the same address but recently spotify unconnected two of my family members from the account. We have tried adding them back to the ...
I suddenly got cut out from the family planand it wasn't the admin's doing. So the admin resend the invitation. I had entered the same address as the admin did for the family plan mutiples times , but i still couldn't join the plan. HELP
PlanPremium FamilyCountry USADeviceSamsung Galaxy note 8Operating SystemAndroid My Question or Issue I ordered family plan based on the idea I was getting the google home mine with it. When I ordered the screen said I would receive and email with red...