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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 134803 Views
  • 32 replies
  • 8 likes
  • 134803 Views
  • 32 replies
  • 8 likes

Problema con Pago de Premium Familar

Me hicieron el cobro por el servicio en mi cuenta sin embargo no puedo utilizar el servicio sigue apareciendo el mensaje de actualizacion de pago

  • Newbie
  • Me hicieron el cobro por el servicio en mi cuenta sin embargo no puedo utilizar el servicio sigue apareciendo el mensaje de actualizacion de pago 
  • Luke
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Vivo em duas residências e agora ?

Pretendo estar assinando uma conta familiar para o meu pai e eu usarmos no dia a dia, porém como os meus pais são divorciados só vivo na casa dele aos finais de semana no resto da semana moro com a minha mãe e então eu só usaria o plano umas 2/3 veze...

  • Newbie
  • Pretendo estar assinando uma conta familiar para o meu pai e eu usarmos no dia a dia, porém como os meus pais são divorciados só vivo na casa dele aos finais de semana no resto da semana moro com a m...
  • Bittencourt
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • Other
  • 446 Views
  • 1 replies
  • 0 likes

Family Subscriptions!

PlanPremiumCountry Turkey/ TRDeviceApple 6sOperating SystemWindows 10/ IOS 12My Question or IssueMy name is Gökhan. *snip* is my spotify account! I'm using Family membership with my brother and lil' sister but unfortunately today my brother and sis' ...

  • Newbie
  • Plan Premium Country  Turkey/ TR Device Apple 6s Operating System Windows 10/ IOS 12 My Question or Issue My name is Gökhan. *snip* is my spotify account! I'm using Family membership w...
  • Maxim
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • Family Invite Email
  • 407 Views
  • 1 replies
  • 0 likes

family account

I have a premium family account but when I log in I am unable to manage it and it asks me if I want to upgrade.

  • Newbie
  • I have a premium family account but when I log in I am unable to manage it and it asks me if I want to upgrade.
  • Luke
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Family Premium google home mini shipping error

PlanPremium FamilyCountry USADeviceSamsung Galaxy 9Operating System My Question or Issue I had signed up for the Spotify family premium plan in order to take advantage of the free google home mini promotion but unfortunately the USPS refused to deliv...

  • Casual Listener
  •   Plan Premium Family Country  USA Device Samsung Galaxy 9 Operating System   My Question or Issue  I had signed up for the Spotify family premium plan in order to t...
  • MarmikShah
  • Casual Listener
  • 2905 Views
  • 7 replies
  • 0 likes
  • 2905 Views
  • 7 replies
  • 0 likes

Solved!! Close and rejoin a family plan

Good morning everyone, I have a question regarding my Premium for Family plan. Is it possible to terminate the subscription and then restart it after some days or weeks with exactly the same members? Thank you for your answers.

  • Casual Listener
  • Good morning everyone,   I have a question regarding my Premium for Family plan. Is it possible to terminate the subscription and then restart it after some days or weeks with exactly the s...
  • Maxim
  • Spotify Star
  • 1644 Views
  • 3 replies
  • 0 likes
  • Subscription
    Troubleshooting
  • 1644 Views
  • 3 replies
  • 0 likes

Superuser Contribution My wife can't join my premium for family account

Plan Premium for FamilyCountryColombia DeviceiPhone 6, Samsung J8Operating SystemiOS 10, Android Oreo, Windows 10 My Question or Issue I got Spotify Premium for Family some time ago, and most of the family members got premium except my wife. I'm not ...

  • Newbie
  •     Plan  Premium for Family Country Colombia  Device iPhone 6, Samsung J8 Operating System iOS 10, Android Oreo, Windows 10   My Question or Issue   I g...
  • Jemi
  • Spotify Legend
  • 1212 Views
  • 1 replies
  • 0 likes
  • Family Members
    Issues
    Premium for Family
  • 1212 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution cambiare abbonamento da premium a family

Buonasera, volevo sapere se potevo cambiare il mio account premium in uso convertendolo in un abbonamento family avendo gia pagato parte del mio piano premium (parlo di 5 mesi gia acquistati).Aspetto notizie, grazie in anticipoo!

  • Newbie
  •   Buonasera, volevo sapere se potevo cambiare il mio account premium in uso convertendolo in un abbonamento family avendo gia pagato parte del mio piano premium (parlo di 5 mesi gia a...
  • Jemi
  • Spotify Legend
  • 4177 Views
  • 1 replies
  • 0 likes
  • Convertire account
  • 4177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Family

PlanFamily PremiumCountry USDeviceAmazon Echo (2nd generation)Operating SystemiOS/Mac My Question or Issue I've been trying to link my mom's Spotify account to our new Echo so she can listen to music and request songs for Alexa to play. We are all pr...

  • Newbie
  • Plan Family Premium Country  US Device Amazon Echo (2nd generation) Operating System iOS/Mac   My Question or Issue  I've been trying to link my mom's Spotify account to o...
  • Jemi
  • Spotify Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • SPOTIFY NOT RECOGNIZING PREMIUM MEMBER
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help please re amazon echos

My Question or Issue Hi i have 2 amazon echos in our house and a Spotify premium for family. If I am using my echo at home and my wife takes the other to the gym and uses it to stream music at the same time as me her music stops mine and plays in bot...

  • Newbie
  •     My Question or Issue  Hi   i have 2 amazon echos in our house and a Spotify premium for family. If I am using my echo at home and my wife takes the other to the gym and u...
  • Jemi
  • Spotify Legend
  • 443 Views
  • 1 replies
  • 2 likes
  • 443 Views
  • 1 replies
  • 2 likes

Superuser Contribution Famille recomposée

Mes filles vivent une semaine sur deux chez moi mais elles sont domiciliées chez leur papa. Puis je souscrire un abonnement family ?

  • Casual Listener
  • Mes filles vivent une semaine sur deux chez moi mais elles sont domiciliées chez leur papa. Puis je souscrire un abonnement family  ?   
  • Jemi
  • Spotify Legend
  • 612 Views
  • 1 replies
  • 0 likes
  • Famille
  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family. Invite accepted but redirected to subscription and payment page

Plan: Premium FamilyCountry: Australia Device: imacOperating System: OS10 My Question or IssueI have invited a new family member to join my premium family subscription (which I've had for two years). She has accepted her invitation but is redirected ...

  • Casual Listener
  •       Plan: Premium Family Country: Australia   Device: imac Operating System: OS10     My Question or Issue I have invited a new family member to join my p...
  • Guido
  • Spotify Legend
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cancelled subscription after joining Family

PlanPremium w/ Hulu --> Premium for Family My Question or IssueI had a premium plan and then also joined a Family plan. I then cancelled Premium with Hulu. On the family plan owner's page it says I'm still an active member but it doesn't say I have t...

  • Newbie
  • Plan Premium w/ Hulu --> Premium for Family   My Question or Issue I had a premium plan and then also joined a Family plan. I then cancelled Premium with Hulu. On the family plan o...
  • Jemi
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lost all my playlists because I had to start a new account.

Family premiumCountry United statesDeviceGalaxy 9Operating SystemWindows 10 My Question or Issue Ive been a long time spotify premium member. Recently i wanted to add my fiance to my account, so i upgraded to family premium and sent her then invite. ...

  • Newbie
  • Family premium Country  United states Device Galaxy 9 Operating System Windows 10   My Question or Issue  Ive been a long time spotify premium member. Recently i wanted to a...
  • Jemi
  • Spotify Legend
  • 652 Views
  • 1 replies
  • 0 likes
  • Address matter
    adress
    Family Plan
    lost playlist
  • 652 Views
  • 1 replies
  • 0 likes

Premium for family not working!

PlanPremium for FamilyNetherlands All Devices As a family we have a Premium Family account. Although we have paid, it's not working! And because it is IMPOSSIBLE to contact Spotify directly (no customer support? wth!) I have to use this forum. This i...

  • Casual Listener
  • Plan Premium for Family Netherlands  All Devices   As a family we have a Premium Family account. Although we have paid, it's not working! And because it is IMPOSSIBLE to contact S...
  • imshinra
  • Roadie
  • 14998 Views
  • 10 replies
  • 7 likes
  • Family premium account
  • 14998 Views
  • 10 replies
  • 7 likes

Superuser Contribution Aile planını yılda bir kere değiştirebilmem

Ablam ve ben aynı evde yaşıyoruz ve ablam hesabını değiştirmeden önceki zamana kadar her şey güzeldi fakat bugün hesabını değiştirdiği için eski hesabındaki premium üyeliği iptal edip yeni hesabını premium yaptı. Yeni hesaptaki premiuma katılmama izi...

  • Newbie
  • Ablam ve ben aynı evde yaşıyoruz ve ablam hesabını değiştirmeden önceki zamana kadar her şey güzeldi fakat bugün hesabını değiştirdiği için eski hesabındaki premium üyeliği iptal edip yeni hesabını p...
  • Guido
  • Spotify Legend
  • 2304 Views
  • 1 replies
  • 0 likes
  • 2304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family account

PlanFamily accountCountry NADeviceSamsungOperating SystemAndroid My Question or Issue I have followed the instructions to add family members to family account but their Spotify account won't update, aka they accepted the invite, logged out and back i...

  • Newbie
  • Plan Family account Country  NA Device Samsung Operating System Android   My Question or Issue  I have followed the instructions to add family members to family account but t...
  • Jemi
  • Spotify Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • Family account upgrade
  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Han desaparecido las personas incluidas en mi subscripción familiar

Desde esta mañana las personas incluidas en mi subscripción familiar han desaparecido. La cuenta Premium sigue vigente, se sigue indicando que es está activado el modo familiar, pero faltan las tres personas que estaban incluidas.PlanPremiumCountrySp...

  • Casual Listener
  • Desde esta mañana las personas incluidas en mi subscripción familiar han desaparecido. La cuenta Premium sigue vigente, se sigue indicando que es está activado el modo familiar, pero faltan las tres ...
  • Jemi
  • Spotify Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Family Sharing on a new account

PlanFree/PremiumCountry South Africa DeviceIpad and TV Device Question or Issue Hi,I opened a new spotify account this morning..I have entered my banking details etc.I am not worried by the trail period as I will use Spotify.I want to setup family sh...

  • Casual Listener
  • ...etails etc. I am not worried by the trail period as I will use Spotify. I want to setup family sharing but cannot see any options on my account.  
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

family plan - having trouble accepting the invitation

I was a member of the family plan that was subscribed by my sister. I received an email telling me that I needed to verify my address but I had something going on at the time and I didn't get a chance to do so before I was removed from the plan. My s...

  • Newbie
  • I was a member of the family plan that was subscribed by my sister. I received an email telling me that I needed to verify my address but I had something going on at the time and I didn't get a c...
  • Maxim
  • Spotify Star
  • 499 Views
  • 1 replies
  • 1 likes
  • 499 Views
  • 1 replies
  • 1 likes