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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Plan: PremiumCountry:Canada My Question or Issuei upgraded to Spotify premium family, but when I send the invite to my family members to join the plan, it does not send. The addresses are correct. Nothing in junk mail. Seems to be a common issue peop...
I've been added to a Family account by my father, but when I click on the link he sent me on my email, I insert my address (which is the same as my dad's) and it says that I cannot be part of the Family. The same thing is happening to my sister.
Okay, so I was in a family plan and there was a month that we forgot to pay the fee. We all got kicked out but my sister followed the steps and created a new family plan. Everyone except me can join. It's so strange. All it says is "You're unable to ...
My Question or IssueI currently have a student subscription but want to upgrade to the Spotify family plan for me, my mum and dad. If I did this would I be able to claim the free google home mini?
Tengo un problema con el plan familiar, mi novia y yo vivimos juntos pero por alguna razon su cuenta no puede ser agregada nuevamente al plan familiar. DeviceOne plus 5 y Iphone 7
PlanPremium FamilyCountryAustralia DeviceN/AOperating SystemN/A My Question or IssueThere are 5 in my family with 4 of them students (university, tafe and high school) - is there any discount for them available under family? Also one of them only sta...
I subscriped to spotify family 1 month ago. But today it says unable to process payment and all family's invitations are gone while my credit balnce is actually more than enough for the payment. I understand that sometimes it's hard to process the pa...
PlanPremium for FamilyCountryUkDeviceSamsung A5Operating SystemWindows 10 My Question or IssueA band I'm following releases a new song today and it's not in my Release Radar playlist. Is this an ongoing issue? Do Spotify techies know about this? Than...
Just wondering if anyone knows if with the family premium account you can play music on more than one device? For example me and my brother have a family account - but two seperate profiles - so can i play my music at the same time as him playing his...
FamilyPremiumUKSamsung Hey all.Have shared my family membership with another member of the family. I set it all up for her but her SPotify account is still showing as basic. Have closed the app etc but it is still in FREE mode. This was a week ago An...
Hi, I use Premium Family plan for a couple of months. (Istanbul, Turkey)I tried to invite my wife (we live in the same house but she's Bulgarian, I am Turk) to the family plan but Spotify refuses everytime she tries to subscribe. The problem is that ...
PlanFree/PremiumCountry: Canada Device(iPad mini, iPhone X, Macbook Pro late 2012Operating System(iOS 10, OSMac) My Question or IssueI have some local files that I put on a shared playlist with my daughter. She can't see them in the playlist. Is this...
We have a Spotify premium family account with 4 users. 2 of us are in some way connected, which means that we cant listen to music at the same time... If I listen to spotify it´s no problem, but when he starts to listen my music stops.Does someone ha...
I recently (end of November) signed up for Spotify Premium Family during the Google Home mini promotion. Unfortunately, the home mini was sent to the wrong address (an old address on my Google account which I was not aware was still there). I have be...
Hi All,My son currently has Spotify Premium and I am thinking of getting Premium for Family. My son has built up several playlists that he does not want to lose. If I take out Premium for Family and then invite him to join, will he lose his playlists...
I upgraded to a premium family plan because I want my children to have their own Spotify accounts on their iPads. I sent invites to each of my children at their email addresses, and I downloaded the Spotify app to each of their ipads. However, I cann...
We received emails that says "we couldn't confirm your address" or something like that. Everyone in our familiy plan resides at the same address but our premium is cancelled. Email invites doesn't work.
PlanFree/PremiumCountryFranceDeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've created Premium family 2 years ago and invited 3 members of my family. Worked fine for a whileBut from new year (january 1) all...
Premium familyiPhone 8 How do you see how many songs are in a playlist? Spotify used to have a little number with each playlist that tells you the amount of songs in it, but I did an update in the last couple days and now that number is gone and ther...
PlanFamilyCountryUKDeviceMicrosoft Surface Pro 4Operating SystemWindows 10 My Question or IssueI have just upgraded to a family account and tried to add my mum - she previously had created a family account herself but we decided I should be the main ...