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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77201 Views
64 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
94686 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77542 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208588 Views
267 replies
35 likes
PlanFree/PremiumCountry Device Operating System My Question or Issue I have 2 premium paid accounts, my wifes account and my own. We want to combine the accounts into a family account. Is this possible and how?
...ombine the accounts into a family account. Is this possible and how?
Spotify Legend
4786 Views
5 replies
0 likes
PlanPremium for FamilyCountryCanada DeviceiPhone, Pixel, Google Home, Samsung Galaxy My Question or IssueHello, anyone know is there an introductory "Premium for Family" pricing, IE free or ~99 cents for a month? We are currently on an Apple Music fa...
Plan Premium for Family Country Canada Device iPhone, Pixel, Google Home, Samsung Galaxy My Question or Issue Hello, anyone know is there an introductory "Premium for Family...
Spotify Star
499 Views
1 replies
0 likes
So I started a new family plan today and it didnt ask for my address so I need to view what it currently has listed as my address for those i invited. Help!!
So I started a new family plan today and it didnt ask for my address so I need to view what it currently has listed as my address for those i invited. Help!!
Spotify Star
485 Views
1 replies
0 likes
Mi papá compro hace uno o dos meses el plan familiar y todo estaba perfecto hasta ayer en la noche que me quitaron el premiun porque no pudieron verificar mi dirección. Ahora no sé qué hacer y en ningún lado me dan algún indicio de cómo puedo solucio...
Mi papá compro hace uno o dos meses el plan familiar y todo estaba perfecto hasta ayer en la noche que me quitaron el premiun porque no pudieron verificar mi dirección. Ahora no sé qué hacer y en nin...
Spotify Star
709 Views
1 replies
1 likes
So...I've been removed from my familiar premium account...I live with the person who I share the premium plan and now i've been removed... What should I do?
So... I've been removed from my familiar premium account... I live with the person who I share the premium plan and now i've been removed... What should I do?
Spotify Star
552 Views
1 replies
0 likes
PlanPremium familyCountryTurkeyDeviceheuwai p30 pro / PCOperating Systemwindows / androidMy Question or Issuehello i have an turkey account and turkey mastercard also located in turkey b!ut when i wanna add my payment it always do nothing and can't g...
Plan Premium family Country Turkey Device heuwai p30 pro / PC Operating System windows / android My Question or Issue hello i have an turkey account and turkey mastercard also located in t...
Spotify Star
850 Views
1 replies
0 likes
PlanFamily PremiumCountry SpainDevice desktop and Huawei Mate 9Operating SystemWindows 10 My Question or IssueSo I have just upgraded my Premium plan to Family Premium so my husband and kids can have accounts. Spotify is telling us we don't live at t...
Plan Family Premium Country Spain Device desktop and Huawei Mate 9 Operating System Windows 10 My Question or Issue So I have just upgraded my Premium plan to Family P...
Spotify Star
769 Views
1 replies
1 likes
Hello, I updated to Premium for Family and I wanted to add my kids. They don't have a seperate email adress. I couldn't find a solution to add them to my Premium Family account. Dose anybody have an idea how to do this?Thank's a lot.Kalle
Hello, I updated to Premium for Family and I wanted to add my kids. They don't have a seperate email adress. I couldn't find a solution to add them to my Premium Family account. Dose anybody have a...
Casual Listener
1572 Views
2 replies
0 likes
PlanPremium Family CountryUSA DeviceiPhone 7 Plus Operating SystemiOS 10 I moved and need to change my address and add my fiancée to my Premium Family Account. If I cancel my account and make a new one, as mandated in order to change the address, wil...
Plan Premium Family Country USA Device iPhone 7 Plus Operating System iOS 10 I moved and need to change my address and add my fiancée to my Premium Family...
Community Legend
687 Views
1 replies
0 likes
PlanPremiumCanada DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueWe have 2 spotify accounts in our premium plan.Can we have these linked to separate Google accounts.If this is possible, would you please explain how to do this....
Plan Premium Canada Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue We have 2 spotify accounts in our premium plan. Can we have these linked t...
Spotify Star
767 Views
1 replies
0 likes
PlanFamily PremiumCountryTurkeyDeviceiPhone XS MAX My Question or Issuei had a premium account for almost 4 years now, my father wanted to try the family premium membership for our family. he has sended me the invite and i have recieved the e-mail bu...
Plan Family Premium Country Turkey Device iPhone XS MAX My Question or Issue i had a premium account for almost 4 years now, my father wanted to try the family premium membership for o...
Spotify Star
1458 Views
3 replies
0 likes
Hi!I currently have a Premium for Family membership with my family and it works just fine, but i'm going to stay abroad for 9 months because of my studies, and I'm worried this may cause some problems with my premium account. Will I be able to contin...
Hi! I currently have a Premium for Family membership with my family and it works just fine, but i'm going to stay abroad for 9 months because of my studies, and I'm worried this may cause some p...
Spotify Star
574 Views
1 replies
0 likes
Good DayPlanPremiumCountrySouth Africa My Question or Issue I would like to know how to activate a family plan.
Good Day Plan Premium Country South Africa My Question or Issue I would like to know how to activate a family plan.
Spotify Star
862 Views
1 replies
0 likes
My gf and I are moving in together and we both have our own Spotify accounts and Amazon Pr!me accounts with Echos and Firesticks. We want to streamline with Spotify Family and a shared Prime account, but I can't wrap my head around how best to do thi...
My gf and I are moving in together and we both have our own Spotify accounts and Amazon Pr!me accounts with Echos and Firesticks. We want to streamline with Spotify Family and a shared Prime a...
Visitor
2687 Views
4 replies
0 likes
PlanPremium for familyCountryCanadaDevice(iPhones)Operating System(iOS 10) My Question or Issue Hello I have premium for family. I'm the primary user of Spotify which I use on my phone all the time. However sometimes while I'm listening my music and ...
Plan Premium for family Country Canada Device (iPhones) Operating System (iOS 10) My Question or Issue Hello I have premium for family. I'm the primary user of S...
Community Legend
4908 Views
1 replies
0 likes
Hi, I am currently on a faimly premium plan in Turkey. I've been trying to add the account as a family member to my account. At first we managed to do it but later on my wife's account was withdrawn from the family premium. We're living at the same l...
Hi, I am currently on a faimly premium plan in Turkey. I've been trying to add the account as a family member to my account. At first we managed to do it but later on my wife's account was w...
Spotify Star
786 Views
1 replies
0 likes
PlanPremium FamilyCountryGermany My Question or IssueI created a Premium-Family account und invited my wife to join the plan. I was asked for my address an inserted the information.My wife entered also the address but some days later she got an e-mai...
Plan Premium Family Country Germany My Question or Issue I created a Premium-Family account und invited my wife to join the plan. I was asked for my address an inserted the i...
Spotify Star
791 Views
1 replies
0 likes
Hi team, I am trying to join my wife's family plan subscription but I have having problems doing that. My son is able to join my wife's family plan after keying in the address needed after receiving the invite but when I get invite and also key the s...
Hi team, I am trying to join my wife's family plan subscription but I have having problems doing that. My son is able to join my wife's family plan after keying in the address needed after r...
Spotify Star
972 Views
3 replies
0 likes
PlanPremiumCountryBrazil DeviceAsus zenfone 4 maxOperating SystemAndroid 8.1.0 My Question or IssueHello, my sister cannot subscribe to my family plan, the address is correct, and my girlfriend was subscribed with success she use the same address, I ...
Plan Premium Country Brazil Device Asus zenfone 4 max Operating System Android 8.1.0 My Question or Issue Hello, my sister cannot subscribe to my family plan, t...
Spotify Star
808 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Music Fan
804 Views
1 replies
0 likes
