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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello, PlanPremium (currently) / Premium Family (preferred)CountryGermany My Question or IssueI am considering getting a Premium Family subscription and want to include my soon to be college bound son on the plan. He will not be living at home and in...
PlanFamily Premium - Joined Family Plan with previously free accountCountryGermanyDeviceHuawei and LaptopOperating SystemAndroid and Windows My Question or IssueIs it possible to resign from one family subscription and join another family subscriptio...
PlanPremiumCountryCzech RepublicDeviceiPhone 6Operating SystemiOS 12 My Question or IssueI cant use Premium for Family, when my sister sent me an invite i joined Premium for Family, it was fine until i recieved an email that i must confim my account,...
PlanPremium FamilyCountryLithuaniaDevice(iPhone)Operating System(iOS 12) My Question or IssueHi, i think i entered the wrong adrees to my profile. i tried to send invitation to my sister, however, it was rejected. How can i renew my adress? Unfortuna...
PlanPremium Family CountryAustralia DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueUpgraded to Family to claim a Google Home Mini but still no email recieved with any details or code, etc.
Some time ago my mom and my brother were removed from my family plan, and now no matter what I can't reintegrate them to my family plan.I would appreciate some help.I thank you in advice.
I have the family premium account. But my spotify will only play 1 song from my playlist, then goes onto ramdom songs. every one elses playlists work fine. Any ideas?
PlanFamily Premium DeviceIphone xsOperating SystemiOS 10 My Question or IssueMy husband and I signed up for family plan, he is the account holder and sent me the invite. Everything was working fine until spotify ask me to verify address and soon i go...
Hello, I’ve just changed my plan to the Premium for Family, my first 2 family members registered and logged in with no problem but when I added the third person, we had a problem.I send the invitation from the main account and she receives it, but wh...
I sent an invite from my Samsung to my daughter who has an iphone. When she accepts the invitation it takes her directly into my account and doesn't give any option to login to her own account and attach it to the premium for family subscription I ha...
(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I have just signed up for family spotify,and it comes with free google home mini.I have gone to link and says the price $79 will come of in cart.Unfortunatliy mine didt and its asking for...
PlanPremiumCountry South Africa I am trying to upgrade from Premium to Family Premium, but there is no option to update to Family?
Meus familiares foram excluídos do plano familiar porque o App não conseguiu confirmar o endereço dos mesmos, sendo que moramos juntos, alguém sabe como resolver isso por favor? Caso contrário vou cancelar o planos.PlanFree/PremiumCountryBRASILDevice...
PlanPremiumCountryAustraliaDeviceSamsung Galaxy Note 8, Desktop and Web app, Xbox App, Foxtel App, Macbook Pro. iPad Operating SystemiOS 12, Android Pie, Windows 10, mac os 10.14 My Question or IssueI have been on paid Family Subscription for 3 years...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
In Oct. 2018 I signed up for the Spotify Family plan as part of the Google Mini promotion. which I never received. si I have spent countless hours on the phone and chat with support trying many fixes (mostly links that would not work) and always told...
Dear Sir or Madam,recently I tried to join the Spotify family and encountred a problem. Namely, the system keeps showing me the mistake (see the attachement). Could you please advise me on what I should do or try to help me solve this problem. I than...
Although I live in the same area I set our family premium for, and have, several times already, had to confirm my address, the family plan has still been cancelled for no apparent reason whatsoever. I'm quite frustrated by this fact
PlanPremium for Family CountryUK My Question or IssueI took up the offer to get a free Google Home Mini through my Premium for Family account approximately two weeks ago. I received an email from Spotify with a link to place the order. This took me t...
I previously had the family plan and I moved. Seeing that the only way to change the address was to cancel the plan, I did that. The plan just expired today I so I re-signed up but got no notification or email where I can input my new address. Please...