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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamiliar PremiumCountry: Colombia My Question or Issue I send the invitation to my wife, she puts the address and zip code, but she gets an error on the website. Try myself with exactly the same data, but I get an error on the website. What's goi...
PlanPremium FamilyCountry germanyDeviceiphone, ipadOperating System(iOS 12.1.3) My Question or Issuei updated from premium to premium family some days ago and invited two persons living with me in the same house. they received the invitation and conf...
PlanPremiumCountry DenmarkDeviceOneplus 5tOperating SystemAndroid oreo My Question or Issue I have just paid from the premium do I need to pay full price for family subscription if I want it ??
My girlfriend and I are going to sign up for a Premium for Family Plan, but don’t want to lose either of our playlists created in our separate premium accountants. Will we lose either our playlists if I upgrade and she joins? PlanPremiumCountry Devic...
PlanFree/PremiumCountryUS DeviceiPhone 7, iPhone SEOperating SystemiOS 10, Chromebook, Mac My Question or Issue I have 2 kids both under 14. I know with the family plan on their devices if I turn on the explicit content will doing this also block exp...
The family plan verifications are ridiculous. Members of my family got kicked off the family plan, despite living on the same physical address, and despite me paying the plan for the past 4 years. Apparently for not clicking on some link in an email ...
PlanPremiumCountry Sweden Device(iPhone Operating System(Windows 10) My Question or Issue So my account was hacked recently and when I got it back I had to restore my playlist because it was deleted and when I tried to download my playlist on my comp...
PlanPremium FamilyCountryFrance DeviceiPadOperating System(iOS 10) My Question or IssueI own a restaurant and would like to play 2 different music in 2 separate rooms. Rigtht now, I'm doing it using and iPad and a separate phone through a Family Acco...
PlanPremiumCountry MalaysiaDevice(iPhone 6s)Operating System(iOS 10) My Question or IssueI am subscribing to a Family Plan for premium. I have 6 members in my family plan. I have a problem, the last member of my family plan keep getting kicked out fr...
PlanPremium/FamiliarCountry UruguayDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or IssueHola, yo tenía Plan Familiar , al cambiar la tarjeta de crédito por su vencimiento , la aplicación me pidió que actualice mi forma de pago. Al h...
PlanPremiumCountryMéxico My Question or Issue Sacaron a mi hermano ,que vive en el mismo lugar que yo, de mi cuenta familiar. Ya había pasado una vez y tuvo que crear una cuenta nueva. Ahora con esta cuenta tuvo el mismo problema y lo volvieron a sac...
Hey all, I don't get any mails from spotify. However, the mail adress in my spotify player is the good one. I don't get mail when I ask for a new password or when I am invited for spotify family. How can we fix this?
Sou assinante do plano familiar a um certo tempo, estou cansado do spotify, sempre cancelar tanto a conta do meu esposo quanto da minha mãe, hoje aconteceu novamente ja perdi a noção de quantos e-mail que criei adicionais no na familia, vocês mandam ...
PlanFamily Premium Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've invited both of my teenage children to join my family premium but when they receive the email and follow the link it says that they need to be living ...
PlanActually Free, mostly PremiumCountry Orginally Brazil, now UKDeviceMoto G 5Operating SystemAndroid Oreo My Question or Issue I am travelling, since December 19th, and I've always used my Spotify normallyBut recently my family signature expired, a...
Planfamily planCountry Singapore My Question or IssueThanks for checking out my post, Recently i tried to add another family member into my family plan and was not able to because the page for filling in the address prompted that this new member will...
PlanFamily premiumCountry United kingdomDeviceLG v30Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot add members to my family account. When I click go nothing happens. Also I was never asked to input an address. I...
We're the friends living together at the same house this is why we prefer the Spotify Family. My friend sent the invitation however when I wrote the address (I'm %100 sure what my address is), It says you're unable to join. How I can solve this probl...
PlanPremiumCountrySingapore Device(iPhone Samsung PC)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We have a familyplan running in Singapore for my wife and I and 2 kids.My wife and I travelled to the US 2 days ago for ...
PlanPremiumCountry CanadaDeviceiPhone XOperating SystemWindows 10 My Question or IssueI recently joined a fmaily plan for spotify premium. My desktop app is fully upgraded, and has all the premium features. Though on my iPhone X, I don't think it has...