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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
For some reason I don’t seem to be able to create a Kids profile in my Spotify Family account. In my account management page, I can invite new members in the free slots, but there is no option to use them for a Kids account?in the Spotify online manu...
I have a Spotify Family account that includes accounts for myself, my wife, and our four children. This setup has worked perfectly for years, and we all use it intensively and with great satisfaction. However, there’s been a minor issue for years tha...
Our family plan ended and my mom switched the payment method and restarted our plan up but now I am unable to join because it said I was apart of a plan already
PlanFamily PremiumCountryGermanyDeviceDiverseOperating SystemAndroid My Question or IssueThere is a lot of content that is shown in Spotify for Kids, but if we click on it, there's only an error message: "Hoppla, dies ist gerade nicht verfügbar." (so...
I am subscribed to the Spotify Family package but I am having trouble with my children's spotify kids accounts within that package. They both have the same device and while they have seperate Spotify Kids accounts, when one child opens spotify and hi...
My Question or Issue I've been trying to join a family plan but after selecting the address, I receive an error page saying "There was a problem - please try again later". I've had premium individual and premium duo during the year and I already canc...
Hello.We just updated one account to Family Plan and that account is now owner. So now we have one owner and some member accounts. How do we change the owner status to another account?
I have a family plan, my daughter has a new phone and i cant figure out how to log her back into her spotify account from my family plan
PlanPremiumCountryAustraliaDeviceiPhone 13 Pro MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm currently studying overseas while using a family plan without any issue for the past 2 years but I was suddenly removed ...
I deleted an account and re-invited for a new account Before showing the address field, it gives this error" You can't join this plan Please try again later. Or find another Premium plan that's right for you."
PlanPremiumCountryUSADevicePixel 7, Google home minisOperating SystemAndroid 13 My Question or IssueI'm a part of a premium family account, where there are 2 users with separate accounts. Both accounts are linked via the Google Home app to various sm...
Hi there, I am a premium user and moved country 3 years ago. When trying to add new members to my family plan (that do live at my address) I get this "it seems you are not at the same place" thing. I have done the following: - updated my address in t...
I can log in as the primary account holder but not as myself despite already having my own username.
PlanPremium Family Country - NZ DeviceIphone 13pro My Question or IssueI have upgraded to Premium Family. As plan manager I am unable to download. All members of my family can but Spotify is saying “Remove all downloads on devices” before I can downl...
I was kicked out of the family plan because my wife forgot to pay for the family plan. We paid again, and when I tried to join, I got a warning saying that we don't live in the same country. We started the first membership 5 months ago. Our informati...
PlanPremium Family SituationSo I recently created a new paypal account, and my Spotify Premium Family subscription ran out. No problem, i started a new one, posted the link in the family group, all good.But shortly after I realized that I used the wr...
I have the family plan and when I click on the link to manage/edit members, I get a blank black screen! HELP!!!!!I saw a post in May saying the issue was fixed, but it is not for me. I want to remove old members and add new ones and cannot.
My wife set up a premium Spotify account years ago for our family of 4. Yesterday it said I needed to login in because my access expired. I did but after that I went in and it displays her profile, music etc. I removed myself from the plan, deleted t...
Hi ...my yearly subscription has expired...I wanted to renew .but it is showing me for a month
I have a premium family plan. I am the creator of the account and have access to audio books.My wife would also like access to Audio books. Is there an option to upgrade the plan so she can listen to them?