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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 137169 Views
  • 32 replies
  • 8 likes
  • 137169 Views
  • 32 replies
  • 8 likes

Trouble with invitation to family member

My Question or Issueeverytime I invite my wife she signs on and gets “to many redirects” and locks uptried all the optionsclean cachecancel and reinvitenothing works extremely frustrating!!

  • Casual Listener
  •     My Question or Issue everytime I invite my wife she signs on and gets “to many redirects” and locks up tried all the options clean cache cancel and reinvite nothing works extreme...
  • Noah
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Spotify redirected you to many times!!

PlanFree/PremiumCountry Device My Question or Issuekeep getting this message regardless of what search engine I try please help

  • Casual Listener
  • Plan Free/Premium Country   Device   My Question or Issue keep getting this message regardless of what search engine I try please help  
  • Jose_M
  • Spotify Star
  • 275 Views
  • 1 replies
  • 1 likes
  • 275 Views
  • 1 replies
  • 1 likes

Please Help cannot get assistance from Spotify!!!

PlanFree/PremiumCountry My Question or Issuethis is the worst site to try and get help!!! My family sharing account hasnt worked since Spotify took my money! Taking money worked but not my family sharing! keep getting “to many redirects” no matter wh...

  • Casual Listener
  • Plan Free/Premium Country       My Question or Issue this is the worst site to try and get help!!! My family sharing account hasnt worked since Spotify took my money! Taking m...
  • Jose_M
  • Spotify Star
  • 401 Views
  • 1 replies
  • 1 likes
  • 401 Views
  • 1 replies
  • 1 likes

Superuser Contribution Changing Family Owner Twice

PlanPremiumCountry Turkey Device(iPhone SE)Operating System(iOS 10) We changed our family owner almost 9 months ago. But now our new owner has to go abroad and due to this situation, we have to change the owner again. Because of the rules, spotify do...

  • Newbie
  •   Plan Premium Country  Turkey  Device (iPhone SE) Operating System (iOS 10)   We changed our family owner almost 9 months ago. But now our new owner has to go abroad a...
  • Katerina
  • Spotify Legend
  • 512 Views
  • 3 replies
  • 0 likes
  • 512 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music visible in my GFs account but not mine (using a global family account)

I have a Spotify family account that both my GF and me are using.Last night, I wanted to give my phone to my Son so he can listen to "Traumzauberbaum" to fall asleep. We are Germans living in Sweden and Traumzauberbaum is German Kids music.I could on...

  • Newbie
  •   I have a Spotify family account that both my GF and me are using. Last night, I wanted to give my phone to my Son so he can listen to "Traumzauberbaum" to fall asleep. We are Germans l...
  • Guido
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friends sidebar not showing family members

Hello,we are using a family account with my wife and my son. However, the email registered for my son is not matching his facebook account. In this case, I cannot see in realtime what he's currently listening (and vice versa) using the sidebar on the...

  • Newbie
  • Hello, we are using a family account with my wife and my son. However, the email registered for my son is not matching his facebook account. In this case, I cannot see in realtime what he's c...
  • Guido
  • Spotify Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recover Premium for family

Hello, I have a Premium for Family account that ends next January, 22nd . I had to cancel my subscription a couple a days ago, but I changed my mind and I want to stay with Family. Is there any way to renew my subscription without losing Family membe...

  • Visitor
  • Hello,    I have a Premium for Family account that ends next January, 22nd . I had to cancel my subscription a couple a days ago, but I changed my mind and I want to stay w...
  • Guido
  • Spotify Legend
  • 1041 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1041 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can not join to family premium account. HELP!!!

Hi. my father added to me to a spotify family premium account as a member. When spotify required a postal code verification I screwed up and I wrote a wrong number. Now I am out of the family plan and my father sended to me a new invitation but it is...

  • Newbie
  • Hi. my father added to me to a spotify family premium account as a member. When spotify required a postal code verification I screwed up and I wrote a wrong number.  Now I am out of the family...
  • Guido
  • Spotify Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

can’t use Premium account!!

Hello. I have joined to a Familiar Premium Plan but when I enter in the app, I can’t use it as premium. It says “Spotify Premium can’t be purchased in this app” Premium FamiliarCountry ArgentinaDeviceiPhone 8Operating SystemiOS 10 My Question or Issu...

  • Newbie
  •   Hello. I have joined to a Familiar Premium Plan but when I enter in the app, I can’t use it as premium. It says “Spotify Premium can’t be purchased in this app”   Premium Familiar Cou...
  • Noah
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

It doesn’t work

I did not realize about the verification of my account and now it does not let me go back into the family plan, even if i follow the steps of the help page..why it doesn’t work????? PlanFamily Country MexicoDevice Macbook Air

  • Newbie
  • I did not realize about the verification of my account and now it does not let me go back into the family plan, even if i follow the steps of the help page.. why it doesn’t work?????   P...
  • Jose_M
  • Spotify Star
  • 411 Views
  • 1 replies
  • 1 likes
  • Fam
    Family Invite Email
    Family Invites
    Verification of family address
    Verificaton
  • 411 Views
  • 1 replies
  • 1 likes

Can't add my boyfriend as a family member

PlanPremiumCountryBrazilIt's been a while now since I've started to try to add my boyfriend as a family member in my Spotify premium account. We've been living together for a while now and our addresses are the same but I cannot add him, it always sh...

  • Newbie
  • Plan Premium Country Brazil It's been a while now since I've started to try to add my boyfriend as a family member in my Spotify premium account. We've been living together for a while now and o...
  • Jose_M
  • Spotify Star
  • 373 Views
  • 1 replies
  • 1 likes
  • 373 Views
  • 1 replies
  • 1 likes

Superuser Contribution 0,99 offer proces

PlanFreeCountry The Netherlands Operating SystemWindows 10 My Question or IssueSpotify had this offer, 3 months spotify premium for 0,99 if you hadn't tried premium before. I clicked on the add on the 28th of october, and I filled in my student infor...

  • Casual Listener
  • Plan Free Country  The Netherlands   Operating System Windows 10   My Question or Issue Spotify had this offer, 3 months spotify premium for 0,99 if you hadn't tried premium b...
  • Guido
  • Spotify Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Student
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family

PlanFree/PremiumCountry LithuaniaDeviceOneplusOperating SystemAndroid My Question or Issue Hey! We do have a spotify family, but after one month all of us were removed from spotify premium except for the owner. The owner resended invitations to us fo...

  • Casual Listener
  • Plan Free/Premium Country  Lithuania Device Oneplus Operating System Android   My Question or Issue  Hey! We do have a spotify family, but after one month all of us were r...
  • Peter
  • Spotify Legend
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

Superuser Contribution 3 aylık öğrenci kampanyası

29 ekimde bitecek olan 3 aylık 0.99 tl öğrenci kampanyası için üye olup öğrenci belgemi gönderdim ancak 3 iş günü içerisinde onaylanacağı bilgisini aldım. 3 iş günü 29 ekimden sonrası demek, bu durumda kampanyadan yararlanamayacak mıyım? Neden böyle ...

  • Casual Listener
  • 29 ekimde bitecek olan 3 aylık 0.99 tl öğrenci kampanyası için üye olup öğrenci belgemi gönderdim ancak 3 iş günü içerisinde onaylanacağı bilgisini aldım. 3 iş günü 29 ekimden sonrası demek, bu durum...
  • Guido
  • Spotify Legend
  • 3675 Views
  • 6 replies
  • 0 likes
  • Student
  • 3675 Views
  • 6 replies
  • 0 likes

Superuser Contribution My Premium Family Member is still on a Free Account. Please help!

I have invited two family members to join my Family Premium Account. They both live with me. One has successfully joined, the other one seems to only been given a 'Free Account'. She recieved her invitation email and 'Accepted', but it still says Inv...

  • Newbie
  •   I have invited two family members to join my Family Premium Account. They both live with me. One has successfully joined, the other one seems to only been given a 'Free Account'. She r...
  • Katerina
  • Spotify Legend
  • 1621 Views
  • 1 replies
  • 0 likes
  • family premium problem
  • 1621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can I play tracks from one account, but not from another?

I have a premium family account, of which I am the main owner, and the one who's paying for it. I was trying to play Massive Attack's Mezzanine earlier on my laptop, which has hadAccount: Premium FamilyDevice: MacBook Pro late 2012Operating System: O...

  • Regular
  • I have a premium family account, of which I am the main owner, and the one who's paying for it.    I was trying to play Massive Attack's Mezzanine earlier on my laptop, which has had A...
  • Katerina
  • Spotify Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Family account not available

When I go to My account and Manage your family the page is empty. How can I manage my account otherwise? I don't even get to see who's already in family nor adding new members.

  • Newbie
  • When I go to My account and Manage your family the page is empty. How can I manage my account otherwise? I don't even get to see who's already in family nor adding new members.
  • Luke
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Premium Family, `Formal Mistake´massage

Guten Abend, ich habe soeben meinen Account zu einem Premium Account hin veraendert und ein Premium Familien Account erstellt, nun kann ich keine Mitglieder hinzufuegen.Ich gebe alle Angaben (Name, Email) ein und will es abschicken, dann kommt jedoch...

  • Casual Listener
  • ...ngelina   Good evening, I just switched my account to an premium family account, but I can´t add any of my family members to my account. I type in all the necessary datas (for the invitation e...
  • Luke
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
  • 376 Views
  • 1 replies
  • 0 likes

Family account maar kan geen leden aanmelden

Heb een family account maar kan geen leden aanmelden.Als ik in mijn accountscherm ben zie ik in de linkerkolom. Premium for family staan, normaal gesproken als je hier op klik kun je familie leden uitnodigen.Als ik op de button klik kom ik op deze pa...

  • Newbie
  • Heb een family account maar kan geen leden aanmelden. Als ik in mijn accountscherm ben zie ik in de linkerkolom.  Premium for family staan, normaal gesproken als je hier op klik kun je f...
  • Luke
  • Spotify Star
  • 441 Views
  • 1 replies
  • 0 likes
  • Account
  • 441 Views
  • 1 replies
  • 0 likes

Google Mini Promotion

Family PremiumUS DeviceIphone 7 PlusOperating SystemiOS My Question or Issue I signed up for The family plan on Nov 1 and the website still tells me I am not eligible for the Google Mini. I was a premium $9.99 a month member before and I upgraded on ...

  • Casual Listener
  • Family Premium US   Device Iphone 7 Plus Operating System iOS    My Question or Issue  I signed up for The family plan on Nov 1 and the website still tells me I am n...
  • bradmonje
  • Casual Listener
  • 403 Views
  • 3 replies
  • 1 likes
  • 403 Views
  • 3 replies
  • 1 likes