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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20324 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179484 Views
32 replies
9 likes
PlanPlan Familiar PremiumCountry Colombia My Question or IssueHola.Soy el titular de un plan familiar premium, hace unas semanas agregué a un usuario que fue aceptado sin ningún problema, sin embargo unas semanas despues el sistema lo eliminó del pla...
Plan Plan Familiar Premium Country Colombia My Question or Issue Hola. Soy el titular de un plan familiar premium, hace unas semanas agregué a un usuario que fue aceptado sin...
Spotify Legend
417 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceVarious (iPod Touch, Samsung S8)Operating SystemVarious (iOS 9 ?, Android Oreo) My Question or IssueHi all. While I've had a Family Premium account for over a year and have had no issues, today I lost the ability to simp...
Plan Premium Country Canada Device Various (iPod Touch, Samsung S8) Operating System Various (iOS 9 ?, Android Oreo) My Question or Issue Hi all. While I've had a Family...
Spotify Star
2689 Views
3 replies
0 likes
PlanPremium CountrySlovakiaDevicePC, Samsung My Question or IssueHello, my sister has been deleted from my Spotify Family Premium list (not sure why) and I am not able to add her again. Can you please give me some hints about what could go wrong? Tha...
Plan Premium Country Slovakia Device PC, Samsung My Question or Issue Hello, my sister has been deleted from my Spotify Family Premium list (not sure why) and I am not able to a...
Casual Listener
656 Views
2 replies
0 likes
PlanPremium for FamilyCountryU.S.DevicePCOperating SystemWindows 10 My Question or Issue I'm the owner of a Spotify Premium Family account. I have installed in my house a multi-room audio system and CasaTunes, a software application tha supports 3 me...
Plan Premium for Family Country U.S. Device PC Operating System Windows 10 My Question or Issue I'm the owner of a Spotify Premium Family account. I have installed in m...
Roadie
617 Views
1 replies
0 likes
PlanPremium FamilyCountry Device Operating System My Question or Issue I have a premium family account but have trouble adding family members to the account.I can send invites to family members and they receive them. My daughter have free spotify on ...
Plan Premium Family Country Device Operating System My Question or Issue I have a premium family account but have trouble adding family members to the a...
Roadie
1262 Views
3 replies
0 likes
Plano: FamiliarPaís: BrasilDispositivo: iPhone XSistema operacional: iOS Tenho o plano família em que eu, meu pai e minha mãe estamos como membros. Porém eu e minha mãe não conseguimos escutar música ao mesmo tempo, ou seja, quando eu começo a escuta...
Plano: Familiar País: Brasil Dispositivo: iPhone X Sistema operacional: iOS Tenho o plano família em que eu, meu pai e minha mãe estamos como membros. Porém eu e...
Spotify Star
1518 Views
5 replies
0 likes
PlanFree/PremiumCountryUK Device(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My son currently has a personal spotify account, and i want to add him to my family account. He is worried that he will lose all his ...
...potify account, and i want to add him to my family account. He is worried that he will lose all his music/playlist etc - is this the case ? IS there anything he has to do to set this up other than use t...
Spotify Star
594 Views
1 replies
0 likes
I am currently a member of a family plan. How can i quit the current plan and start another one as a host of the new family plan? I try to go to subscription> manage plan > cancel plan / cancel premium but fail to quit...
I am currently a member of a family plan. How can i quit the current plan and start another one as a host of the new family plan? I try to go to subscription> manage plan > cancel p...
Spotify Legend
1160 Views
5 replies
0 likes
PlanFree/Premium to familyCountry United StatesDeviceiPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just canceled my Spotify subscription because it was through apple instead of Spotify. I would like to reup m...
Plan Free/Premium to family Country United States Device iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just canceled my S...
Casual Listener
461 Views
1 replies
0 likes
PlanFamily Premium PlanCountryNew Zealand My Question or IssueI have logged into my account to remove a member from my family plan however am unable to locate my family plan. I am paying for it every month but I cant see it under my account anywhere....
Plan Family Premium Plan Country New Zealand My Question or Issue I have logged into my account to remove a member from my family plan however am unable to locate my family plan....
Spotify Star
818 Views
3 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhoneOperating SystemiOS 12 My Question or IssueI presently have a 3 month promo Premium subscription which was $0.99. I wish to upgrade to Family Premium. I will be the owner of the family account and will invite ot...
...o upgrade to Family Premium. I will be the owner of the family account and will invite other family members. Do I cancel the $0.99 subscription and re-subscribe with a family m...
Community Legend
656 Views
1 replies
0 likes
PlanPremiumCountry Czech RepublicDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hi, I’m currently using the 3-months-for-0.99€ offer and would like to switch to a Family account. How does that work? Is my 3-month subscription cancelled, do...
...nd would like to switch to a Family account. How does that work? Is my 3-month subscription cancelled, does it resume after I un-member myself from the Family, or do I get added to the Family after my 3...
Community Legend
1148 Views
3 replies
0 likes
Buen día, estoy aburrido de las 36 cuotas por 22.000 pesos de mi spotify familiar, quiero seguir usando la app pero no encuentro la solución de que esta se debite en una sola cuota, dónde puedo dirigirme o donde tengo que programar para que esta se d...
Buen día, estoy aburrido de las 36 cuotas por 22.000 pesos de mi spotify familiar, quiero seguir usando la app pero no encuentro la solución de que esta se debite en una sola cuota, dónde puedo dirig...
Spotify Legend
494 Views
1 replies
0 likes
Hi, I am currently subscribed to regular premium and paying thru with my telco provider(SMART Philippines). I would to like to upgrade my account to family premium but on the payment section it is asking for credit card, but I don't have a credit car...
Hi, I am currently subscribed to regular premium and paying thru with my telco provider(SMART Philippines). I would to like to upgrade my account to family premium but on the payment section it is a...
Spotify Legend
523 Views
1 replies
0 likes
Hi, we already made the payment but one of the familiar Premium member can't use Spptify
Hi, we already made the payment but one of the familiar Premium member can't use Spptify
Spotify Legend
1264 Views
1 replies
0 likes
I was in a family plan with my brother, father and etc. when suddenly I was removed because I didn't recieve an email asking me to verify if we lived in the same adress. Now he is trying to put me back in the family plan but your program isn't lettin...
I was in a family plan with my brother, father and etc. when suddenly I was removed because I didn't recieve an email asking me to verify if we lived in the same adress. Now he is trying to put me b...
Spotify Star
472 Views
1 replies
0 likes
Liebe community Meine Tochter hat meine Family Einladung angenommen. Bei mir ist sie auch als Mitglied registriert. Sie ist aber nach wie vor im free. Was ist los? Ratlos PlanenAboLand DeutsclandGerätAltes tabletBetriebssysAndroid Meine Frage oder Au...
Liebe community Meine Tochter hat meine Family Einladung angenommen. Bei mir ist sie auch als Mitglied registriert. Sie ist aber nach wie vor im free. Was ist los? Ratlos P...
Spotify Star
1033 Views
1 replies
0 likes
PlanFree, wanting to join family's premium membership CountryCurrently Indonesia on account but wanting to change to United Kingdom My Question or Issue Hello, My husband created a free Spotify account whilst in Indonesia and now we are back in the U...
Plan Free, wanting to join family's premium membership Country Currently Indonesia on account but wanting to change to United Kingdom My Question or Issue H...
Community Legend
839 Views
1 replies
0 likes
We (family of 4) have had Spotify premium for years and each of us has our own playlists on the one account. Now the children are older we've upgraded to Premium Family so they can listen to their music at the same time in their own rooms. The big pr...
We (family of 4) have had Spotify premium for years and each of us has our own playlists on the one account. Now the children are older we've upgraded to Premium Family so they can l...
Community Legend
960 Views
3 replies
0 likes
PremiumTurkeyIphone 7 iOS 11.4.1I updated my account from Premium membership to Family Premium membership last week. I invited my husband to Family Premium membership and this invite has approved. but later his membership was cancelled all of sudden ...
Premium Turkey Iphone 7 iOS 11.4.1 I updated my account from Premium membership to Family Premium membership last week. I invited my husband to Family Premium membership and this invite h...
Community Legend
1168 Views
1 replies
0 likes
