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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20371 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179559 Views
32 replies
9 likes
None of the below information is required. However, the moreMy Question or Issue I have a family plan, registered for a free Google mini, got the email, signed up to receive it, and nothing has come. When I nagivate back to the link and try to order ...
None of the below information is required. However, the more My Question or Issue I have a family plan, registered for a free Google mini, got the email, signed up to receive it, and n...
Spotify Star
491 Views
1 replies
0 likes
Plan - Premium Family plan Country - Canada My Question or Issue I switched from a Premium plan to a premium Family plan. My daughter had a Trial Premium plan. I invited her in and she accepted but her account settings still says Premium trial as her...
Plan - Premium Family plan Country - Canada My Question or Issue I switched from a Premium plan to a premium Family plan. My daughter had a...
Spotify Star
554 Views
3 replies
0 likes
Hi,I'd like to know if student and family subscription will be available in Egypt any time soon.
Hi, I'd like to know if student and family subscription will be available in Egypt any time soon.
Spotify Star
1916 Views
1 replies
7 likes
PlanPremiumCountry IrelandDevice(iPhone 6, Desk Top's)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Have upgrade to Premium family and when we accept invite, we are redirected to subscription and payment page and not a ...
Plan Premium Country Ireland Device (iPhone 6, Desk Top's) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Have upgrade to Premium family...
Composer
437 Views
1 replies
0 likes
I started a Spotify Family plan today (11/16/18) but realized that because we had recently moved back in June, that my existing address with Spotify wouldn't work anymore. I looked on the Spotify FAQ, which said you need to cancel current subscriptio...
I started a Spotify Family plan today (11/16/18) but realized that because we had recently moved back in June, that my existing address with Spotify wouldn't work anymore. I looked on the S...
Spotify Star
558 Views
1 replies
0 likes
Plan: Premium For Family Country: United States Device: Web Interface - My Account Settings via spotify.com / Third Party App? My Question and Issue: Sorry in advance for the long post with all the pictures however I feel they are necessary to fully ...
Plan: Premium For Family Country: United States Device: Web Interface - My Account Settings via spotify.com / Third Party App? My Question and Issue: Sorry in advance for t...
Casual Listener
3097 Views
2 replies
0 likes
Bonjour, Je suis inscrit en abonnement premium, au moment d'inviter mon épouse elle ne reçoit aucun mail. Aucune trace de celui ci nul part, ni spam ni courrier indésirable. J'ai changé d'exploreur au cas ou, mais je ne pense pas que cela soit la cau...
Bonjour, Je suis inscrit en abonnement premium, au moment d'inviter mon épouse elle ne reçoit aucun mail. Aucune trace de celui ci nul part, ni spam ni courrier indésirable. J'...
Spotify Legend
1082 Views
1 replies
0 likes
PlanPremiumCountry USDeviceSamsung Galaxy S8Operating SystemWindows 7 My Question or Issue Not getting full 30 days.
Plan Premium Country US Device Samsung Galaxy S8 Operating System Windows 7 My Question or Issue Not getting full 30 days.
Spotify Star
379 Views
3 replies
0 likes
uma das contas vinculadas ao meu plano familia foi removida por conta de suspeita de não morarmos juntos. ok.acredito que quando criei a primeira conta morava na casa anterior e a nova conta ta na casa nova. sem problemas.a questão é que quando eu vo...
uma das contas vinculadas ao meu plano familia foi removida por conta de suspeita de não morarmos juntos. ok. acredito que quando criei a primeira conta morava na casa anterior e a nova conta ta n...
Spotify Star
3595 Views
2 replies
0 likes
Boa tarde, já é meu terceiro contato.Recebi o convite do plano familiar, entretanto não consigo conectar. Eu recebi um email onde foi informado de que isso seria pelo fato do endereço, mas eu moro no mesmo lugar do administrador da conta.
Boa tarde, já é meu terceiro contato. Recebi o convite do plano familiar, entretanto não consigo conectar. Eu recebi um email onde foi informado de que isso seria pelo fato do endereço, mas eu moro ...
Spotify Star
767 Views
2 replies
0 likes
Boa tarde Nao estou conseguindo realizar o pagamento me apresanta o erroFalha no pagamento Tente novamente ou use outra forma de pagamento.Ja entrei em contato com a operado de cartao e eles me afirmaram que nao tem erros no cartaoalguem pode me ajud...
Boa tarde Nao estou conseguindo realizar o pagamento me apresanta o erro Falha no pagamento Tente novamente ou use outra forma de pagamento. Ja entrei em contato com a operado de cartao e eles me a...
Spotify Star
598 Views
2 replies
0 likes
PlanPremiumCountry GBDeviceiPhone 6S PlusOperating SystemiOS My Question or Issue I was a Premium member and my subscription renewed monthly on the 1st. All of a sudden, I get a notification yesterday that says I've signed up for Premium Family (I di...
...udden, I get a notification yesterday that says I've signed up for Premium Family (I didn't), and that I will be charged the Family rate on the 25th. I cancel Family right away and go back to P...
Spotify Star
444 Views
1 replies
0 likes
Hi, I am trying to add a family member to my premium plan. I have sent an invite to the email, which they've received. When they click 'accept invitation' it just takes them to my billing page and not a page were they can enter their code. I'm using ...
Hi, I am trying to add a family member to my premium plan. I have sent an invite to the email, which they've received. When they click 'accept invitation' it just takes them to my billing p...
Spotify Legend
6176 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceDell Operating SystemWindows 10 My Question or Issue It says I would be charged $0.99 for the first 3 months, but I was charged $5.39 so obviously, they charged the $4.99 instead. I already had a hulu account, co...
Plan Premium Country United States Device Dell Operating System Windows 10 My Question or Issue It says I would be charged $0.99 for the first 3 months, but I was c...
Spotify Legend
588 Views
1 replies
0 likes
I am considering signing up for the Spotify Premium Family plan. Aside from the $14.99 monthly fee, is there any sort of commitment before getting the free google home mini? For example, can it be cancelled after one month? Or does the device not shi...
I am considering signing up for the Spotify Premium Family plan. Aside from the $14.99 monthly fee, is there any sort of commitment before getting the free google home mini? For e...
Spotify Star
728 Views
3 replies
1 likes
Started the family plan for my wife and I while my wife was travelling abroad. Now she can't use Spotify at all, although we used to share the same Premium account just fine.Is this how the system is designed or can someone please help us so my wife ...
Started the family plan for my wife and I while my wife was travelling abroad. Now she can't use Spotify at all, although we used to share the same Premium account just fine. Is this how the s...
Spotify Legend
409 Views
1 replies
1 likes
Received the email to claim the promotion but it directs me to the Puerto Rico site in which the device is not available, but my account is USA with Puerto Rico as a State.
Received the email to claim the promotion but it directs me to the Puerto Rico site in which the device is not available, but my account is USA with Puerto Rico as a State. &...
Spotify Star
451 Views
1 replies
0 likes
PlanPremium for FamilyCountryNew Zealand DeviceTried on various devicesOperating SystemTried on various OS and browsers My Question or Issue The first family member I sent an invite to received it and accepted and works fine. But every invite since s...
Plan Premium for Family Country New Zealand Device Tried on various devices Operating System Tried on various OS and browsers My Question or Issue The first family m...
Spotify Legend
970 Views
3 replies
0 likes
Uno de los miembros de mi familia, incluido en mi cuenta premium familiar fue eliminado luego de meses de estar haciendo uso del servicio. Cuando lo quiero volver a incluir, da error, que no pudo ser incluido correctamente.
Uno de los miembros de mi familia, incluido en mi cuenta premium familiar fue eliminado luego de meses de estar haciendo uso del servicio. Cuando lo quiero volver a incluir, da error, que no p...
Spotify Legend
3933 Views
3 replies
1 likes
The earliest I saw was 2012 when this was first suggested. It's been 6 years and there is still no way to set parental controls on a family plan from the main account. When you add/edit people on an account there should be an option to set parental c...
The earliest I saw was 2012 when this was first suggested. It's been 6 years and there is still no way to set parental controls on a family plan from the main account. When you add/edit people on a...
Spotify Legend
417 Views
1 replies
4 likes
