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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
82260 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Newbie
62693 Views
26 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
198230 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29727 Views
44 replies
4 likes
Invited someone to my family plan, they said it came from John Wayne, weird.Any idea on why this would not pull my normal account name?
Invited someone to my family plan, they said it came from John Wayne, weird. Any idea on why this would not pull my normal account name?
Spotify Legend
631 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(Samsung Galaxy 9+)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, My daughter missed one payment for the Premium Family Plan and I was thrown out of the Family Plan. Now she resolved the...
...ne payment for the Premium Family Plan and I was thrown out of the Family Plan. Now she resolved the problem but when I try to register once again through the newly generated link, it says "No fue p...
Spotify Legend
849 Views
1 replies
0 likes
My brother sent me an invite. I have been trying to joined but every time I tried, it gives me an error when I submit. "You're unable to join this Family plan. Need help? Read our FAQ." There is nothing in the FAQ which tells me what's causing this v...
My brother sent me an invite. I have been trying to joined but every time I tried, it gives me an error when I submit. "You're unable to join this Family plan. Need help? Read our FAQ." &n...
Spotify Star
1237 Views
1 replies
1 likes
Hey, my sister was the owner of our last spotify premium family membership. She went to live to another country and now i cant have premium features. My other sister, who lives in my house, got a new familiar premium pack but when she invited me it s...
Hey, my sister was the owner of our last spotify premium family membership. She went to live to another country and now i cant have premium features. My other sister, who lives in my house, g...
Spotify Legend
541 Views
1 replies
0 likes
PlanPremiumCountry Philippines My Question or IssueI got a notification that my payment failed which is a monthly thing for me - even if my debit card has sufficient funds. I am asked to update payment info. Basically I just type the same info on my ...
...om's) associated w/ my Premium Family Plan from Spotify's Autoresponder?
Spotify Legend
5521 Views
1 replies
0 likes
Ben öğrenci premium almak istiyorum fakat şu an öğrenciler için 3 aylık 0,99 tl kampanyası var ve ben bu kampanyadan daha önce faydalandığım için tekrar alamıyorum ve normal şekilde öğrenci premium alabilmem için de bi seçenek mevcut değil. Bunun dış...
Ben öğrenci premium almak istiyorum fakat şu an öğrenciler için 3 aylık 0,99 tl kampanyası var ve ben bu kampanyadan daha önce faydalandığım için tekrar alamıyorum ve normal şekilde öğrenci premium a...
Spotify Legend
538 Views
1 replies
0 likes
PlanFree/PremiumCountry HondurasDeviceGalaxy S 5Operating SystemAndroid My Question or IssueI live in Honduras and one of my friends that I live with upgraded to the Family Premium Plan and invited me to be a part of it. He doesn't have an address li...
Plan Free/Premium Country Honduras Device Galaxy S 5 Operating System Android My Question or Issue I live in Honduras and one of my friends that I live with upgraded to the Family...
Not applicable
1557 Views
3 replies
0 likes
PianofortepremioNazione ITDispositivoSamsung Galaxy s8Sistema operativoAndroid Oreo La mia domanda o problema Ciao, ho dovuto cambiare piano famiglia, ma adesso non mi dà la possibilità di accettare il nuovo invito per una questione di tempo inferior...
Pianoforte premio Nazione IT Dispositivo Samsung Galaxy s8 Sistema operativo Android Oreo La mia domanda o problema Ciao, ho dovuto cambiare piano famiglia, ma ad...
Composer
643 Views
1 replies
0 likes
I live with my sister in Colombia, but for work, I have to be in India for 9 months, can I still use the family account?PlanFamilyCountryColombia
I live with my sister in Colombia, but for work, I have to be in India for 9 months, can I still use the family account? Plan Family Country Colombia
Moderator
127969 Views
4 replies
0 likes
PlanFreeCountry BrasilDeviceMotorola g3 and desktopOperating SystemAndroid and Windowns 7 My Question or Issue I'm having trouble accepting invitation to a family plan because I do not receive the email to accept. I sought every possible way to accep...
Plan Free Country Brasil Device Motorola g3 and desktop Operating System Android and Windowns 7 My Question or Issue I'm having trouble accepting invitation to a family p...
Not applicable
1118 Views
4 replies
0 likes
I am trying to register my girlfriend( who stays with me) into my spotify family plan for months. We created a new account everytime spotify disabled my girlfriends account despite it being the same as mine. However, this is getting abit troublesome ...
I am trying to register my girlfriend( who stays with me) into my spotify family plan for months. We created a new account everytime spotify disabled my girlfriends account despite it being the s...
Spotify Legend
566 Views
2 replies
1 likes
PlanFamiliar País Colombia Desde hace unos meses he estado pagando el plan familiar normalmente con la tarjeta e-prepago que brinda Bancolombia. Sin embargo, en el último pago no puedo realizar el proceso y al introducir la información de la tarjeta ...
Plan Familiar País Colombia Desde hace unos meses he estado pagando el plan familiar normalmente con la tarjeta e-prepago que brinda Bancolombia. Sin embargo, en el úl...
Visitor
1936 Views
2 replies
0 likes
planFamily/PremiumCountry USDevice PCOperating SystemWindows 10 My Question or IssueQuestion. I am about to take my Dad off my Family Plan. He currently has playlists etc. If he leaves the Family account and goes with his own Premium account, will he...
plan Family/Premium Country US Device PC Operating System Windows 10 My Question or Issue Question. I am about to take my Dad off my Family Plan. He c...
Spotify Star
939 Views
1 replies
1 likes
PlanPremiumCountry NetherlandsDeviceSamsung Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Ik wil graag van mijn Spotify Premium account een Spotify family Premium account maken. Hoe kan ik dit regelen, zonder dubbel te ...
...remium account een Spotify family Premium account maken. Hoe kan ik dit regelen, zonder dubbel te gaan betalen?
Spotify Legend
2216 Views
1 replies
0 likes
PlanPremiumCountry U.SDevice(iPhone X, Macbook Air)Operating System(iOS 10 My Question or Issue Hello - I am a spotify premium account holder and I am being prompted to verify my address via a GPS locator. Since I have moved twice since I created the...
Plan Premium Country U.S Device (iPhone X, Macbook Air) Operating System (iOS 10 My Question or Issue Hello - I am a spotify premium account holder and I am being prompte...
Spotify Legend
1122 Views
1 replies
0 likes
Desde que me cambie a premium familiar me siguen cobrando premium normal con mi usuario. Estoy pagando $15 dolares y no es un cobro antiguo ni un saldo. Necesito que me dejen de cobrar doble
Desde que me cambie a premium familiar me siguen cobrando premium normal con mi usuario. Estoy pagando $15 dolares y no es un cobro antiguo ni un saldo. Necesito que me dejen de cobrar doble
Spotify Legend
469 Views
1 replies
0 likes
So here is my issue, I have an Echo device at home that my kids use quite a lot. When I am at the gym I also play spotifiy. Now when my kids start a song at home I cant hear music in the gym anymore. Would a family plan allow me to stream on multiple...
...Would a family plan allow me to stream on multiple devices? Also I would like to create a playlist for my kids but not on my account. They are to young to use a computer yet so I would like to s...
Community Legend
850 Views
1 replies
0 likes
Started the family plan for my wife and I while my wife was travelling abroad. Now she can't use Spotify at all, although we used to share the same Premium account just fine.Is this how the system is designed or can someone please help us so my wife ...
Started the family plan for my wife and I while my wife was travelling abroad. Now she can't use Spotify at all, although we used to share the same Premium account just fine. Is this how the s...
Spotify Legend
468 Views
1 replies
1 likes
My problem was solved. No worries here.
My problem was solved. No worries here. 🙂
Spotify Star
474 Views
1 replies
1 likes
Hello, im totally new to spotify, and i wanted to know, how "family premium" works.The "Problem" i see is, everyone has to live in 1 House.My Question is now, Im living 4 Houses "away" from my Family, and me and my sister, and my brother want to use ...
Hello, im totally new to spotify, and i wanted to know, how "family premium" works. The "Problem" i see is, everyone has to live in 1 House. My Question is now, Im living 4 Houses "away" from my Family...
Spotify Star
619 Views
1 replies
0 likes
