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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
So my family got deleted by spotify but she already verified with postal code
PlanPremiumCountryBrazil DeviceVáriosOperating SystemVários My Question or Issue Olá, eu tenho uma conta premium que paguei até fevereiro/2019. Agora eu quero fazer a mudança pra um plano familar. Esse saldo é abatido quando vierem as cobranças do pl...
PlanPremiumCountry Device(iPhone 6s)Operating System(iOS 10) My Question or Issue Spotify Premium family plan has stopped working after update. All 6 accounts suddenly stopped working and when the user paying the plan tries to update the paying infor...
Help! 2 of my family member got removed because they did not reply (they missed to do iit) to to the Spotify email to verify their address. I re-invite the 2 members but no way for them to be subscribed as before, spotify denies that! Any ideas other...
Hello, i'm trying to upgrade my free account to the premium for family subscription. but everytime i enter my credit card information and everything, it keep on saying payment failed. try again, or use a different payment method. but there's only one...
My daughter shares her time with me and my ex at different addresses. Can I put her on my family plan?
PlanCurrently one solo premium account.Country GermanyDeviceWe all have iPhonesOperating SystemIOS10 My Question or IssueMy family members and I are US Citizens living in Germany and we've been trying to pay for a premium family account for a while b...
My family is basically a recomposed family and we all live in diffrent places and all see each other during the holidays. When I got the premium family plan in France my idea was to also give it to my step sisters and brothers but they weren't with m...
I am seeing and hearing ads as a subscribed family member on my wife's account. It's my understanding that this is still considered a premium account which would mean no ads. Any insight?
PlanFree/PremiumCountryPortugal DeviceOP2Operating SystemAndroid Oreo, Windows 10 My Question or Issue Hello,Some time I subscribe Account Family,In this last renewal I became Premium only, without having requested the change.Can you help me figure o...
Hello, I was previously on my roommate's family plan, but I've since moved and I just today started my own plan. I've shared the plan with two people, and they've been able to use Spotify just fine.However, I was never asked for my address. I'm worri...
Country TurkeyDevicePc, PS4, Sony Xperia My Question or Issue I made family account first month was good but second all members have kicked automatically. I tried to send family invite again but causes an arror. I looked frequently asked questions an...
PlanfamilyCountry EnglandDeviceiphone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I joined family yesterday. My son has received an d set up his account. My other son has not received email. My daughter has received ...
PlanPremiumCountry DeviceiPhonesOperating SystemiOS10 My Question or Issue I have a family premium account where all 4 of us benefit from spotify premium. Mine and my dad's accounts keep getting mixed though and our playlists are not separate. Even t...
PlanFamily PremiumCountry France DeviceiPhone XOperating SystemiOS 11 My Question or Issue My wife use a different laptop but Spotify says she can't join my subscription. I don't understand what is wrong. It has been months we would like to solve thi...
I have a problem with accepting my spotify family request.The following thing is what it is supposed to do:'' If you already have a Free or Spotify.com-created Premium account: the “Redeem token” web page will open in your browser with a long redeem ...
I have the spotify family and I cant add my sister on the plan, someone could help me? I put her email to invite her e she doesnt recive any email... I dont know what is wrong.
Merhaba;23.10.2017, 26.10.2017 ve 27.10.2017(x2) tarihlerinde olmak uzere toplam 4 kere hesabimdan spotify tarafindan 6,99TL’lik(toplam 26,96TL) ucret cekilmis. Ogrenci oldugum onaylanmadigi icin hesabim suanda aktifte degil. Bu cekilen ucretlerin he...
I have upgraded to family premium and have tried to sign up members. They can get the invite code but can't find where to log in. When they try it comes up with my home page. Any ideas?
PlanPremium Familiar.Country SpainDeviceHuawei P10, Huawei P20, PRO Macbook Pro)Operating System(iOS 10, Android Oreo.) My Question or IssueBuenos días,Desde hace unas semanas he tenido problemas con la cuenta familiar de Spotify de mi pareja, con la...