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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
I would like to request a copy of all my receipts/invoices sent to my
email.I’ve confirmed our account information is correct. I’ve also
checked my junk folder
I would like to request a copy of all my receipts/invoices sent to my email. I’ve confirmed our account information is correct. I’ve also checked my junk folder
PlanPremium My Question or IssueCannot find out how to open newly
installed app and log in to profile other than profile manager's
account. Also not possible to change profile while logged in.
Plan Premium My Question or Issue Cannot find out how to open newly installed app and log in to profile other than profile manager's account. Also not possible to change profile while logg...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueWe have a family premium account, but only the bill
payer is listed as premium.How do we ensu...
3 days ago l got kicked out of my wifes spotify family premium account,
and I am not able to accept a new invite.We are using Spotify on our
smartphones and GoogleHome device, we are on the same WiFi daily with
the only useage of Spotify out of the h...
3 days ago l got kicked out of my wifes spotify family premium account, and I am not able to accept a new invite. We are using Spotify on our smartphones and GoogleHome device, we are on the same W...
Everytime I try and add my address to set up my family plan I get an
error that says "application error a client side exception has occurred"
and I can't add the address. Thus I can't invite the family members as I
can't move onto the next step. I ha...
Everytime I try and add my address to set up my family plan I get an error that says "application error a client side exception has occurred" and I can't add the address. Thus I can't invite the family...
PlanPremium My Question or IssueWe are residents of the USA and that's
where I setup my Premium account. Now we are travelling in Malaysia, we
are all in the same house, and want to setup Premium for Family for my
wife and two kids (12+). None of the...
...etup Premium for Family for my wife and two kids (12+). None of them have a Spotify account yet. Sending the invite to my wife worked fine; she created her Spotify account using Facebook and w...
PlanFamily PremiumCountryGermanyDeviceiPhone, SONOSOperating System(iOS
17.6.1) My Question or IssueHi community,since many months/years my
family account worked properly by using different members in the plan.
But since a couple of weeks I observe a...
Plan Family Premium Country Germany Device iPhone, SONOS Operating System (iOS 17.6.1) My Question or Issue Hi community, since many months/years my family account worked properly b...
We updated from duo to family and my sister wanted to cancel the duo
because thats what showed up for her and now i dont havr any more
premium and it doesnt let me accept any invitation, not to the duo nor
the family
We updated from duo to family and my sister wanted to cancel the duo because thats what showed up for her and now i dont havr any more premium and it doesnt let me accept any invitation, not to the d...
My husband did not confirm his address - which is the same as mine and I
am the 'owner' of the family plan. I tried to invite him to rejoin but
he was advised that he could not join the family plan. Can you please
assist as this is not really accepta...
My husband did not confirm his address - which is the same as mine and I am the 'owner' of the family plan. I tried to invite him to rejoin but he was advised that he could not join the family plan....
I need to update my credit card info for Premium Family account. I am
trying to update using Safari or Google Chrome on a Mac.Under Payment
--> Saved payment cards, it states: To manage payment details for your
monthly subscription, go to Account ove...
I need to update my credit card info for Premium Family account. I am trying to update using Safari or Google Chrome on a Mac. Under Payment --> Saved payment cards, it states: To manage p...
PlanPremiumCountryUSDevice iPhone 14 My Question or IssueI got an email
saying I had to change countries because I moved and was playing content
abroad. When I tried to do it, it gave me the option to have a personal
subscription. When I tried to opt...
...ried to do it, it gave me the option to have a personal subscription. When I tried to opt for a Family Plan (like I have right now), the system said I’m not elegible. If I don’t fix this, my whole family...
Spotify emailed me to verify my address. I didn't see the email and
seven days later, our family was dropped from the family premium plan.
Started getting emails to re-join. Did not rejoin (yet) and today
received the normal charge for the premium pl...
Spotify emailed me to verify my address. I didn't see the email and seven days later, our family was dropped from the family premium plan. Started getting emails to re-join. Did not r...
Hello! I used the Spotify prepaid function for the family premium, I
paid for 6 months, when the 6 month period was up I wanted to pay for
the 6 months again but it only let me pay for 1. I am the admin of the
family plan and It doesn't let me. what ...
Hello! I used the Spotify prepaid function for the family premium, I paid for 6 months, when the 6 month period was up I wanted to pay for the 6 months again but it only let me pay for 1. I am the a...
PlanPremium - FamilyCountryAustraliaDevice(iPhone 11, 14 pro, Samsung
Galaxy Note 9, 22, Macbook Pro late 2016)Operating System(iOS 10,
Android, Windows 10,etc.) My Question or IssueMy son set up a Family
Premium plan under his name as the account ho...
Plan Premium - Family Country Australia Device (iPhone 11, 14 pro, Samsung Galaxy Note 9, 22, Macbook Pro late 2016) Operating System (iOS 10, Android, Windows 10,etc.) My Q...
I have the Family Premium plan, and my son's playing history shows up in
mine, and totally affects the song mixes offered to me. How do I
separate our playing choices?
I have the Family Premium plan, and my son's playing history shows up in mine, and totally affects the song mixes offered to me. How do I separate our playing choices?