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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 159364 Views
  • 32 replies
  • 9 likes
  • 159364 Views
  • 32 replies
  • 9 likes

How do I add 4th family member to family subscription

PlanPremiumCountryIsraelDevicePixel 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a family premium subscription for already several years.Both my daughter and wife enjoy it with me as the manager.Today I tried to...

  • Visitor
  •   Plan Premium Country Israel Device Pixel 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have a family premium subscription for a...
  • Bittencourt
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch from Duo to Family

I have a Duo subscription that I share with my son. Now, I would like to switch to Family Premium and include another child and my partner. My question is: will the playlists (both mine and the ones my son has on the current Duo account) be deleted? ...

  • Casual Listener
  • I have a Duo subscription that I share with my son. Now, I would like to switch to Family Premium and include another child and my partner. My question is: will the playlists (both mine and the o...
  • Lmeonnn
  • Visitor
  • 3462 Views
  • 4 replies
  • 0 likes
  • Premium for Family
  • 3462 Views
  • 4 replies
  • 0 likes

I have been kicked out of my wife's family plan

Hello, I received a notification that I no longer belong to the family plan, which indicates that I did not verify the address. I have not received anything to verify the address and I was also traveling. Now I cannot enter the family plan, I hope fo...

  • Casual Listener
  • Hello, I received a notification that I no longer belong to the family plan, which indicates that I did not verify the address. I have not received anything to verify the address and I was also t...
  • 1Dan3
  • Casual Listener
  • 139 Views
  • 3 replies
  • 0 likes
  • 139 Views
  • 3 replies
  • 0 likes

I can't find my exact address to confirm it on spotify family.

I tried everything, i cant even find my city. But i tried google codes, than i find my city, entered it, and than just my address didnt match. What should i do? today is the last day to confirm, but i just cant.

  • Casual Listener
  • I tried everything, i cant even find my city. But i tried google codes, than i find my city, entered it, and than just my address didnt match. What should i do? today is the last day to confirm, but ...
  • CunningCoyote
  • Visitor
  • 844 Views
  • 8 replies
  • 0 likes
  • 844 Views
  • 8 replies
  • 0 likes

I cannot remove explicit content from my familys account

My mum is trying to enable explicit content on my account under the family plan the instructions say to click on my profile under her account settings but when she does that the only option is to remove my account there is no where to access settings...

  • Visitor
  • My mum is trying to enable explicit content on my account under the family plan the instructions say to click on my profile under her account settings but when she does that the only option is to r...
  • Maxim
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 131 Views
  • 1 replies
  • 0 likes

The manager of our shared Spotify Subscription lost their account login details

Hello,We've lost the login credentials for the account that manages a shared Spotify Family Subscription. Is there still a way to cancel the subscription or remove the forgotten manager account from the current subscription and make someone else the ...

  • Casual Listener
  • Hello, We've lost the login credentials for the account that manages a shared Spotify Family Subscription. Is there still a way to cancel the subscription or remove the forgotten manager account f...
  • Maxim
  • Spotify Star
  • 189 Views
  • 3 replies
  • 1 likes
  • Premium for Family
  • 189 Views
  • 3 replies
  • 1 likes

I wanted to add my grandmother in my plan we cannot find the address I used

I’ve been using the family plan since 2020 or so and I never had once had difficulty in looking for my home address. Fast forward to now in 2024, I kicked someone out and wanted to add my grandmother. I inputed the same address and it can never be fo...

  • Casual Listener
  • I’ve been using the family plan since 2020 or so and I never had once had difficulty in looking for my home address. Fast forward to now in 2024, I kicked someone out and wanted to add my g...
  • chabeezy
  • Visitor
  • 324 Views
  • 5 replies
  • 0 likes
  • 324 Views
  • 5 replies
  • 0 likes

Me cobraron 2 veces, en mi estado de cuenta

En el estado de mi cuenta sale que me cobraron dos veces, me salieron que me cobraron $ 398

  • Visitor
  • En el estado de mi cuenta sale que me cobraron dos veces, me salieron que me cobraron $ 398
  • osornios
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Lack of full Audiobook access to all members of Premium Family Plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Why is there a restriction in the Premium Family Plan allowing only the plan manager to acc...

  • Visitor
  • ...s there a restriction in the Premium Family Plan allowing only the plan manager to access certain audiobooks?  
  • Luan
  • Spotify Star
  • 290 Views
  • 5 replies
  • 1 likes
  • Premium for Family
  • 290 Views
  • 5 replies
  • 1 likes

Kicked from family plan, can't rejoin with invite

I have been in my brother's family plan for years and yesterday, it seems that my account turned into a free account. My brother has assured me that he made no alterations in the plan and sent me an invite so I could rejoin. When I clicked his invite...

  • Casual Listener
  • I have been in my brother's family plan for years and yesterday, it seems that my account turned into a free account. My brother has assured me that he made no alterations in the plan and sent me a...
  • pgg66
  • Casual Listener
  • 264 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 264 Views
  • 1 replies
  • 0 likes

INVALID HOME ADRESS

My family invited me to a premium Spotify and needs exact address for verification. Now the problem is, the address that they have in their account won't appear and will say it is not the correct address, in which IT IS THE CORRECT ONE! Can you pleas...

  • Visitor
  • My family invited me to a premium Spotify and needs exact address for verification. Now the problem is, the address that they have in their account won't appear and will say it is not the correct a...
  • Ximzend
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution problema con cuenta familiar

Me invitaron aun plan familiar pero no puedo unirme, me sale el siguiente error:"No podés unirte a este planNo pudimos confirmar que vivís con el titular del plan para este plan Premium. Podés volver unirte al plan de otra persona en 12 meses.O tambi...

  • Newbie
  • Me invitaron aun plan familiar pero no puedo unirme, me sale el siguiente error: "No podés unirte a este plan No pudimos confirmar que vivís con el titular del plan para este plan Premium. Podés vo...
  • condda
  • Visitor
  • 530 Views
  • 4 replies
  • 0 likes
  • 530 Views
  • 4 replies
  • 0 likes

Superuser Contribution Adding favourites to playlist kids account from shared playlist.

PlanPremium FamilyCountryCanadaDeviceiPad 8Operating SystemiOS 17.2 My Question or IssueWe have a shared playlists to my son’s kids account. And he’s been building his own favourites from the curated lists by “heart”ing the songs. But when he goes to...

  • Newbie
  • Plan Premium Family Country Canada Device iPad 8 Operating System iOS 17.2   My Question or Issue We have a shared playlists to my son’s kids account. And he’s been building his own f...
  • JediMama
  • Visitor
  • 369 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 369 Views
  • 2 replies
  • 0 likes

Solved!! Fehlermeldung bei Einladung in Familyaccount

Ich bin Inhaberin eines Premium Family-Accounts. In diesem hat bereits mein Sohn einen Account. Meine Tochter hatte bis vor kurzen einen Kids-Account. Nun sollte sie einen richtigen erhalten. Ich habe ihr die Einladung geschickt. Nach Eingabe der kor...

  • Casual Listener
  • Ich bin Inhaberin eines Premium Family-Accounts. In diesem hat bereits mein Sohn einen Account. Meine Tochter hatte bis vor kurzen einen Kids-Account. Nun sollte sie einen richtigen erhalten. Ich h...
  • Billy-J
  • Spotify Star
  • 335 Views
  • 5 replies
  • 0 likes
  • 335 Views
  • 5 replies
  • 0 likes

Não consigo adicionar membros ao meu plano família

Olá boa noite, estou precisando muito de ajuda, sou adm de um plano premium família, tenho 2 vagas quando mando o link para entrar aparece a seguinte mensagem quando o membro da família. “Você não pode entrar neste planoTente de novo mais tarde.Se pr...

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  • Regular
  • Olá boa noite, estou precisando muito de ajuda, sou adm de um plano premium família, tenho 2 vagas quando mando o link para entrar aparece a seguinte mensagem quando o membro da família.   “Vo...
  • Luan
  • Spotify Star
  • 569 Views
  • 5 replies
  • 0 likes
  • 569 Views
  • 5 replies
  • 0 likes

My family member can't join my plan

My family member can't join my familiar plan PlanPremiumCountryMexicoDeviceIPhone 14 Pro Max Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • My family member can't join my familiar plan     Plan Premium Country Mexico Device IPhone 14 Pro Max  Operating System (iOS 10, Android Oreo, Windows 10,etc.) &n...
  • Luan
  • Spotify Star
  • 315 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 315 Views
  • 5 replies
  • 0 likes

Cant add family to premium, address wont register

I upgrade to premium family from duo today but i cant add my kids because its says the address isnt recognised and wont let them input it manually.. I checked the address on my account and its correct. How do we get past this. its very frustrating an...

  • Visitor
  •   I upgrade to premium family from duo today  but i cant add my kids because its says the address isnt recognised and wont let them input it manually.. I checked the address on my a...
  • Luan
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 204 Views
  • 1 replies
  • 0 likes

My family members are not getting the spotify family link to join through their email?

PlanFamily PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Family Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 155 Views
  • 1 replies
  • 0 likes