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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77527 Views
64 replies
7 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
95311 Views
74 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
78120 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
209061 Views
267 replies
35 likes
PlanFamily PremiumCountry CanadaDevice Operating SystemWindows 10 My Question or Issue Hi. I'm currently having an issue with one of my family members trying to join my plan. She had mistankenly typed in the wrong address when the confirmation email ...
Plan Family Premium Country Canada Device Operating System Windows 10 My Question or Issue Hi. I'm currently having an issue with one of my family members trying t...
Spotify Star
355 Views
1 replies
0 likes
PlanFreeCountry SwedenDeviceIphone 7Operating System(iOS 10 My Question or Issue my Dad and his wife divorced and our old family premium stood in her name. So now when my dad paid for a new Spotify family premium me and my sister can’t log in because...
Plan Free Country Sweden Device Iphone 7 Operating System (iOS 10 My Question or Issue my Dad and his wife divorced and our old family premium stood in her name....
Spotify Star
367 Views
1 replies
0 likes
Hey there! If you're struggling to understand what Spotify Premium for Family is, don't worry. The Spotify Premium for Family plan allows up to 6 people residing at the same address to all be upgraded to Spotify Premium at only a fraction of the cost...
Hey there! If you're struggling to understand what Spotify Premium for Family is, don't worry. The Spotify Premium for Family plan allows up to 6 people residing at the same address t...
Not applicable
1049 Views
6 replies
3 likes
Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de pagamento e agora voltei a ser Free. Tento de todo jeito pagar para voltar à co...
Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de pagamento e agora voltei a s...
Spotify Star
584 Views
1 replies
1 likes
I moved to New Zealand and wanted to sign up my family under the family plan. In the help I read I need to cancel the family plan to change the country setting. I did that and had to wait until the family plan ended, and after I changed my setting to...
I moved to New Zealand and wanted to sign up my family under the family plan. In the help I read I need to cancel the family plan to change the country setting. I did that and had to wait u...
Spotify Star
506 Views
1 replies
0 likes
My dad signed up for the family premium plan about 5 months ago and invited my mom and I to join (yes we live in same house). After 5 months of music listening bliss, both me and my mom's accounts were downgraded to the free version (BOOOOO!!). tried...
My dad signed up for the family premium plan about 5 months ago and invited my mom and I to join (yes we live in same house). After 5 months of music listening bliss, both me and my mom's a...
Community Legend
351 Views
1 replies
0 likes
Salve, ho da poco attivato un account premium for family e nonostante gli infiniti tentantivi una delle mail di invito alla partecipazione all'account non arriva, per gli altri, invece nessun problema.Sapreste darmi una soluzione?
Salve, ho da poco attivato un account premium for family e nonostante gli infiniti tentantivi una delle mail di invito alla partecipazione all'account non arriva, per gli altri, i...
Spotify Legend
570 Views
1 replies
0 likes
PlanPremium FamilyCountry Indonesia Device(iPhone 7,etc)Operating System(iOS 12, Android Oreo, Windows 10,etc.) My Question or Issue I have been try to pay but not accepted even i try to use 3 different card using other website, phone, internet servi...
Plan Premium Family Country Indonesia Device (iPhone 7,etc) Operating System (iOS 12, Android Oreo, Windows 10,etc.) My Question or Issue I have been try t...
Spotify Legend
494 Views
1 replies
1 likes
PlanFamiliar Premium Estimados, veo que muchas personas han cometido el mismo error que yo al ingresar los datos del administrador del plan familiar y este error es debido principalmente a las indicaciones confusas que brindan al momento de actualiza...
Plan Familiar Premium Estimados, veo que muchas personas han cometido el mismo error que yo al ingresar los datos del administrador del plan familiar y este error es debido principalmente a...
Spotify Legend
3331 Views
1 replies
0 likes
PlanFree/PremiumCountry MéxicoQuestion or IssueNo puedo pagar la suscripción de plan familiar, he estado intentando por días el pago, más que siempre me sale un error, ya lo intenté con diferentes cuentas, diferentes tarjetas, y diferentes dispositiv...
Plan Free/Premium Country México Question or Issue No puedo pagar la suscripción de plan familiar, he estado intentando por días el pago, más que siempre me sale un error, ya lo intenté co...
Spotify Legend
605 Views
1 replies
0 likes
My Question or Issue I have just subscribed to premium for family and have added 2 family members at the same address. Why can't we listen to Spotify on our phones when someone else is listening on theirs? When we all go into our playlists it plays f...
My Question or Issue I have just subscribed to premium for family and have added 2 family members at the same address. Why can't we listen to Spotify on our phones when s...
Spotify Legend
482 Views
1 replies
0 likes
My Question or IssueOn 1 october i bought Family, and i payed 14,99 for it, and on 2 october i payed 9,99 again for my premium account (while i should have family) and now when i go to the family page i just see the ''get family!'' instead of all the...
My Question or Issue On 1 october i bought Family, and i payed 14,99 for it, and on 2 october i payed 9,99 again for my premium account (while i should have family) and now when i g...
Spotify Legend
506 Views
1 replies
0 likes
Plan Serbest / Prim ülke cihaz İşletim sistemi (iOS 10, Android Oreo, Windows 10, vb.) Benim Soru veya Sorun Merhaba aile premium paketi aldım kartımdan para da çekildi. ne adresimi girebildim nede üyeliğim aktif oldu. Konu hakkında yardımcı olabilir...
Plan Serbest / Prim ülke cihaz İşletim sistemi (iOS 10, Android Oreo, Windows 10, vb.) Benim Soru veya Sorun Merhaba aile premium paketi aldım kartımdan...
Spotify Legend
558 Views
1 replies
0 likes
PlanI have a paid family plan. Credit card is current and working okCountry AustraliaDeviceNextbit Robin + Acer windows laptopOperating SystemAndroid + Windows 10 My Question or Issue I have a paid family plan that is costing me approx $18 AUD EVERY ...
Plan I have a paid family plan. Credit card is current and working ok Country Australia Device Nextbit Robin + Acer windows laptop Operating System Android + Windows 10 My Q...
Casual Listener
675 Views
2 replies
2 likes
Hi all,i am trying already a long time to add my mother into the family plan. My father and my sister are already in. When i open the link which is in the invetation mail, i get to fill out the form - but as i want to finish it by confirming she alwa...
Hi all, i am trying already a long time to add my mother into the family plan. My father and my sister are already in. When i open the link which is in the invetation mail, i get to fill out the f...
Spotify Star
827 Views
1 replies
0 likes
I didnt confirm my family address.then I was changed into a free user(I lost the premium).and I confirmed for the invitation of joining the premium for many times but it didn’t work.i can’t use it now
I didnt confirm my family address.then I was changed into a free user(I lost the premium).and I confirmed for the invitation of joining the premium for many times but it didn’t work.i can’t use it now
Spotify Star
367 Views
1 replies
0 likes
I have joined us all up for the premium family account and 4 out of 5 of us are active...my husband is unable to connect...why is that?
I have joined us all up for the premium family account and 4 out of 5 of us are active...my husband is unable to connect...why is that?
Spotify Star
468 Views
1 replies
0 likes
PlanPremium (first time ever) CountryGER Payment:Paypal I had always the add 3 month of premium for 0,99 €, so I made finally a Unidays account and login as a student, so far all right. Then I clicked at the 0,99 € for 3 month button and go to playpa...
Plan Premium (first time ever) Country GER Payment: Paypal I had always the add 3 month of premium for 0,99 €, so I made finally a Unidays account and login as a...
Spotify Star
1866 Views
8 replies
1 likes
Plan Premium w. HuluCountry USA My Question or IssueIn June I created a Joint Hulu Spotify account using my Facebook Account . I have since deleted that Facebook Account. It is now literally impossible for me to log in or cancel my spotify account as...
Plan Premium w. Hulu Country USA My Question or Issue In June I created a Joint Hulu Spotify account using my Facebook Account . I have since deleted that Facebook Account. I...
Spotify Star
468 Views
1 replies
0 likes
I'm living in the same house as my father who manages the main acc. But I can not join the family premium as Spotify blocks ours adress.
I'm living in the same house as my father who manages the main acc. But I can not join the family premium as Spotify blocks ours adress.
Spotify Legend
430 Views
1 replies
0 likes
