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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
73490 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
89721 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
71605 Views
40 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
204407 Views
265 replies
34 likes
Hey. My friend invited me to join their Family Premium and well, i got to use it for about 3 weeks and then it suddenly stopped. One day I went to spotify and it said that i shouldn't skip that fast i have only 6 skips per hour. I asked my friend tha...
Hey. My friend invited me to join their Family Premium and well, i got to use it for about 3 weeks and then it suddenly stopped. One day I went to spotify and it said that i shouldn't s...
Spotify Legend
517 Views
1 replies
0 likes
As the title says I randomly got kicked out of my Family plan and can't join again.
As the title says I randomly got kicked out of my Family plan and can't join again.
Spotify Legend
1398 Views
1 replies
1 likes
PlanFamily PremiumCountryTurkey DeviceAndroid Base Cell Phones, LaptopsOperating SystemAndroid, Windows My Question or IssueHey GuysI have upgraded my premium account to a family premium so that my sisters who live in the same adress as I am, can use...
Plan Family Premium Country Turkey Device Android Base Cell Phones, Laptops Operating System Android, Windows My Question or Issue Hey Guys I have upgraded my p...
Spotify Legend
1285 Views
5 replies
2 likes
PlanPremiumCountry BrazilDevice(Samsung Galaxy S8)Operating System(Android Oreo) My Question or Issue Explain in english: When I (owner) was trying to add my cousin to use the family plan I put his data thinking he was adding it, but it was for by my...
...dd my cousin to use the family plan I put his data thinking he was adding it, but it was for by my owner data for later I add but I did not know. Now the holder of the family plan is in his name and I w...
Spotify Star
598 Views
1 replies
0 likes
Hi, I’m currently using Spotify premium for family. But I have forgotten my recorded address on the systmer, therefore I can not invite other members of my family. Can you help me on the subject please? I’m using spotify on Apple Iphone in Turkey. Th...
Hi, I’m currently using Spotify premium for family. But I have forgotten my recorded address on the systmer, therefore I can not invite other members of my family. Can you h...
Spotify Star
1346 Views
7 replies
0 likes
Hi My spotify account is from Britain and yesterday, applied the 30 day free trial for premium. But today when i open spotify, it tells me that i am using a 7 day trial. When i double checked my account on the website, it tells me my trial plan renew...
Hi My spotify account is from Britain and yesterday, applied the 30 day free trial for premium. But today when i open spotify, it tells me that i am using a 7 day trial. When i double ...
Spotify Star
1367 Views
5 replies
0 likes
hello and thank u for helping!PlanPremiumCountry IsraelDevicepcOperating System(win 7 My Question or Issue i want to know if there's a option in spotify to see more details about the songs like genre, number of views, credits and other things that we...
hello and thank u for helping! Plan Premium Country Israel Device pc Operating System (win 7 My Question or Issue i want to know if there's a option in spotify to see mo...
Community Legend
654 Views
1 replies
0 likes
PlanFamily PremiumCountryUSA DeviceN/AOperating SystemiOS My Question or Issue I just ended my own Spotify Premium plan so I can become a member of my family's Premium Family plan. I received the invitation and could fill out the information, but whe...
Plan Family Premium Country USA Device N/A Operating System iOS My Question or Issue I just ended my own Spotify Premium plan so I can become a member of my family's P...
Newbie
12531 Views
9 replies
0 likes
PlanPremiumCountrySouth Africa DevicePCOperating SystemWindows 10 64 bit My Question or Issue When I try to sign up for family plan by going to http://www.spotify.com/family it redirects me to http://www.spotify.com/za/family and give me a 404 error ...
Plan Premium Country South Africa Device PC Operating System Windows 10 64 bit My Question or Issue When I try to sign up for family plan by going to http://www.spotify...
Spotify Star
985 Views
5 replies
1 likes
PlanPremium for FamilyCountry UK My Question or IssueHi, I sent an invite out which has been recieved but when they complete the form the submit button is not working. Really frustrating, any idead how to resolve? They are in the same location as me.
Plan Premium for Family Country UK My Question or Issue Hi, I sent an invite out which has been recieved but when they complete the form the submit button is not working. R...
Spotify Star
426 Views
1 replies
0 likes
Hi!I have a Premium Family account. I have added my wife to the account, but for the 3rd or 4th time she only get in ofline mode. Why? Her name is Trine M. Brandsdal Salvigsen. Why should I pay for a Premium account when I am the only one that can us...
Hi! I have a Premium Family account. I have added my wife to the account, but for the 3rd or 4th time she only get in ofline mode. Why? Her name is Trine M. Brandsdal S...
Spotify Star
807 Views
3 replies
0 likes
every time I get a code to join my mom's family premium it doesn't work and says it's not valid when I try to redeem it? Why?
every time I get a code to join my mom's family premium it doesn't work and says it's not valid when I try to redeem it? Why?
Community Legend
825 Views
1 replies
0 likes
The family premium is not accepting the second invited member of my family, reporting a weird error, and the profile is the same, I mean, address etc..
The family premium is not accepting the second invited member of my family, reporting a weird error, and the profile is the same, I mean, address etc..
Community Legend
386 Views
1 replies
0 likes
Hola! hace un par de horas ingrese los datos de mi targeta para adquirir el plan familiar.. El tema es que no se me activa la cuenta premium. En la seccion "plan familiar premium" en la pagina de spotify n me sale que haya un administrador para agreg...
Hola! hace un par de horas ingrese los datos de mi targeta para adquirir el plan familiar.. El tema es que no se me activa la cuenta premium. En la seccion "plan familiar premium" en la pagina...
Community Legend
392 Views
1 replies
0 likes
I chose to remove my family subscription in order to get the premium+headspace offer. I have already paid for family for one more month, but since I activated headspace the family subscription is not active. Can I get my money back or get the family ...
I chose to remove my family subscription in order to get the premium+headspace offer. I have already paid for family for one more month, but since I activated headspace the family subscription is n...
Community Legend
309 Views
1 replies
0 likes
I was in an Spotify Family Subscribtion but got thrown out, because i didn't verify my address. Now the leader of this subscribtion (my dad) invited me back to it after i verifyed my address but i cant join. Its telling me: Failiure 3
I was in an Spotify Family Subscribtion but got thrown out, because i didn't verify my address. Now the leader of this subscribtion (my dad) invited me back to it after i verifyed my address but i c...
Community Legend
639 Views
1 replies
0 likes
I'm trying to send an invitation to my father to join the family member but when he is filling the gaps to be part of it after accepting the invitation, it shows in the congratulation phrase that my cousin is sending him the invitation to join his fa...
I'm trying to send an invitation to my father to join the family member but when he is filling the gaps to be part of it after accepting the invitation, it shows in the congratulation phrase that m...
Spotify Legend
698 Views
1 replies
0 likes
Premium Family Plan France My Question or IssueI created a spotify family plan from FB account. Facing connexion issues once, I created a second account with professional mail address, and used it ever since. But it takes me one additional unused spo...
Premium Family Plan France My Question or Issue I created a spotify family plan from FB account. Facing connexion issues once, I created a second account with professional mail a...
Spotify Legend
986 Views
1 replies
0 likes
Hi, Together with my roommates we created a Spotify family. At first it work perfectly but suddenly I got kicked out of the plan. I have read that this is because my address could not be veridied but unfortunately I have never received this email. I ...
Hi, Together with my roommates we created a Spotify family. At first it work perfectly but suddenly I got kicked out of the plan. I have read that this is because my address could not be v...
Spotify Legend
1341 Views
6 replies
0 likes
My Sister had added me on her Premium Family account for a while. I had to reset my phome but now it doesnt work. She has re-added me on her account to make sure my log in will take but still nothing. How can this be resolved?? TYIA
My Sister had added me on her Premium Family account for a while. I had to reset my phome but now it doesnt work. She has re-added me on her account to make sure my log in will take but still n...
Spotify Legend
374 Views
1 replies
0 likes
