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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 163916 Views
  • 32 replies
  • 9 likes
  • 163916 Views
  • 32 replies
  • 9 likes

Problema plano familiar - Apartamento Republica

Estou com problemas para cadastro do pessoal da minha republica. Todos os 4 moramos no mesmo apartamento, compartilhamos a mesma internet e até o mesmo banheiro. Eles chegaram a utilizar o plano durante alguns dias, e receberam a mensagem que não pod...

  • Newbie
  • Estou com problemas para cadastro do pessoal da minha republica. Todos os 4 moramos no mesmo apartamento, compartilhamos a mesma internet e até o mesmo banheiro. Eles chegaram a utilizar o plano dura...
  • Bittencourt
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Family Plan

On the premium family plan can each family member listen to music at the same time on their individual devise? If so how do I set up?

  • Newbie
  • On the premium family plan can each family member listen to music at the same time on their individual devise? If so how do I set up?
  • Maxim
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

premium payment failed

Hello I'm from Hungary.I've been using spotify quiet for a while. It automatically charges me monthly just as always. There been always that certain amount of money which is alot enough to get charged so I never stressed about it. Last month they war...

  • Newbie
  • Hello  I'm from Hungary. I've been using spotify quiet for a while. It automatically charges me monthly just as always. There been always that certain amount of money which is alot enough to...
  • Luke
  • Spotify Star
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Solved!! FAMILY PREMIUM PLAN - ANNUAL PAYMENT

Is it not possible yo pay the Family Plan the entire year?

  • Newbie
  • Is it not possible yo pay the Family Plan the entire year?
  • Luke
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Family Plan?

my membership was canceled although I was in the same room with my friend in the family package. I can not go on appeal.How can I rejoin

  • Newbie
  • my membership was canceled although I was in the same room with my friend in the family package. I can not go on appeal. How can I rejoin
  • user-removed
  • Not applicable
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Transferring a song to my daughter

I would like to transfer a song to my daughter's playlist (we have Premium for Family, and we're both on it) - can I do that? Do I have to be the owner of our account in order to do it?

  • Newbie
  • I would like to transfer a song to my daughter's playlist (we have Premium for Family, and we're both on it) - can I do that? Do I have to be the owner of our account in order to do it?
  • Keanu_C
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! Nome do titular errado

Eu contratei um plano familia, e ao efetuar o pagamento fui redirecionado para a página em que seria feito os convites, eu imaginei que já fosse para convidar então coloquei o primeiro contato, mas na verdade era pra colocar o nome do titular, como f...

  • Newbie
  • Eu contratei um plano familia, e ao efetuar o pagamento fui redirecionado para a página em que seria feito os convites, eu imaginei que já fosse para convidar então coloquei o primeiro contato, mas n...
  • Bittencourt
  • Spotify Star
  • 2851 Views
  • 1 replies
  • 0 likes
  • 2851 Views
  • 1 replies
  • 0 likes

Solved!! Problemas no plano familiar

Moro em uma república e eu e meus colegas optamos pelo plano famiiar, só que vem acontecendo de eles serem removidos da conta pois diz que não há como confirmar se o endereço em que moramos é o mesmo. Gostaria de saber como reverto essa situação.

  • Regular
  • Moro em uma república e eu e meus colegas optamos pelo plano famiiar, só que vem acontecendo de eles serem removidos da conta pois diz que não há como confirmar se o endereço em que moramos é o mesmo...
  • Bittencourt
  • Spotify Star
  • 9194 Views
  • 89 replies
  • 0 likes
  • 9194 Views
  • 89 replies
  • 0 likes

Solved!! Plan for co-workers

Hi all! I spend a lot of time at work and my co-workers and me were wondering the best option for us to join as group. We started to read about the Familiar plan, and it kind of work if we use our work place address--where we're going to be using the...

  • Newbie
  • Hi all! I spend a lot of time at work and my co-workers and me were wondering the best option for us to join as group. We started to read about the Familiar plan, and it kind of work if we use o...
  • Bethany_Dawn
  • Community Legend
  • 629 Views
  • 1 replies
  • 0 likes
  • group
    Premium
    work
  • 629 Views
  • 1 replies
  • 0 likes

Want Premium for Family; daughter already has Premium

I'd like to get Family Premium but daughter already has account. Daughter concerned that if we get Premium for Family and add her, all her account information won't transfer to the new plan and will be lost. We would be changing billing arrangements ...

  • Casual Listener
  • I'd like to get Family Premium but daughter already has account.  Daughter concerned that if we get Premium for Family and add her, all her account information won't transfer to the new plan a...
  • jsannn
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm leaving for Apple Music because they have an explicit content filter for my kids

Not much more to say except that I can't believe there is a Spotify Family plan, but no way to block explicit content for my 10 and 7 year old. Thousands and thousands of people have been asking for this fix for years, but Spotify doesn't care, so I'...

  • Casual Listener
  • Not much more to say except that I can't believe there is a Spotify Family plan, but no way to block explicit content for my 10 and 7 year old.  Thousands and thousands of people have been a...
  • Octopolist
  • Casual Listener
  • 2387 Views
  • 5 replies
  • 8 likes
  • explicit content
  • 2387 Views
  • 5 replies
  • 8 likes

Superuser Contribution Problem to connect account to Premium for family

Hello, I have a premium for family account and I'm having an issue with one of my family member. We made a mistake with the ZIP CODE when this member connected to the family and now after a week this member has been disconnected from my Family.... No...

  • Casual Listener
  • Hello,  I have a premium for family account and I'm having an issue with one of my family member. We made a mistake with the ZIP CODE when this member connected to the family and now after a w...
  • Alfredo
  • Roadie
  • 746 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 746 Views
  • 3 replies
  • 0 likes

Plane family

I am in the family plan and it is the second time that I am withdrawn from the plan without the principal of the account withdrawing me, I do not know what else to do, because every time I need to create a new account to re-enter the plan

  • Newbie
  • I am in the family plan and it is the second time that I am withdrawn from the plan without the principal of the account withdrawing me, I do not know what else to do, because every time I need to c...
  • Bittencourt
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

RECLAMO

Han eliminado las cuentas de mis familiares en spotify !!Ellos viven conmigo y validaron correctamente nuestra dirección

  • Casual Listener
  • Han eliminado las cuentas de mis familiares en spotify !! Ellos viven conmigo y validaron correctamente nuestra dirección 
  • cftoledoc
  • Casual Listener
  • 357 Views
  • 3 replies
  • 1 likes
  • 357 Views
  • 3 replies
  • 1 likes

Superuser Contribution Öğrenci indirimi 3 kez para alınması

14.04.2018 tarihinde öğrenci belgelerimi yüklemeye çalışırken hata oldu ve tekrar kart bilgilerini girmek zorunda kaldım bu yüzden kartımdan 3 kere para çekilmiş. Buna rağmen üyeliğim premium a yükseltilmemiş. Mail atmama rağmen bir sonuca ulaşamadım...

  • Casual Listener
  • 14.04.2018 tarihinde öğrenci belgelerimi yüklemeye çalışırken hata oldu ve tekrar kart bilgilerini girmek zorunda kaldım bu yüzden kartımdan 3 kere para çekilmiş. Buna rağmen üyeliğim premium a ...
  • semihatzkprn
  • Casual Listener
  • 250 Views
  • 2 replies
  • 1 likes
  • Student
  • 250 Views
  • 2 replies
  • 1 likes

Superuser Contribution Premium for Family Invite not working

I am trying to activate the Family Premium account, but the invite does not seem to work. I've closed out all emails, and Spotify accounts and re-logged in. Still doesn't show the accepted invite. It takes me directly to a "change payment" page and d...

  • Newbie
  • I am trying to activate the Family Premium account, but the invite does not seem to work.  I've closed out all emails, and Spotify accounts and re-logged in.  Still doesn't show the a...
  • SergioDavid
  • Roadie
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnessione con premium family

Salve ragazzi Praticamente ho Premium family con dei miei amici e non avevo letto la mail in cui mi dicevano di verificare l account entro 7 giorni e mi hanno passato l account in Free ora Cosa posso fare per tornare come prima?

  • Newbie
  • Salve ragazzi  Praticamente ho Premium family con dei miei amici e non avevo letto la mail in cui mi dicevano di verificare l account entro 7 giorni e mi hanno passato l account in Free ora&n...
  • alirezam
  • Casual Listener
  • 266 Views
  • 3 replies
  • 0 likes
  • 266 Views
  • 3 replies
  • 0 likes

Superuser Contribution RECLAMO

Buenos dìas, el problema que presento es que al mandar la invitaciòn de los intengrantes del plan familiar, no pueden añadirse. Sòlo estamos dos en el grupo y los demas siguen con su cuenta free, ya son dos dìas que se presenta el problema y el cobro...

  • Newbie
  • Buenos dìas, el problema que presento es que al mandar la invitaciòn de los intengrantes del plan familiar, no pueden añadirse. Sòlo estamos dos en el grupo y los demas siguen con su cuenta free, ya ...
  • SergioDavid
  • Roadie
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

Superuser Contribution PROBLEMA DOWNLOAD CANZONI

Salve, ho un problema con il mio abbonamento spotify for family. Da uno dei 6 account, spotify non mi scarica nessuna canzone, me le salva soltanto. Come potrei risolvere questo problema? Ho gia provato a rimandare l'invito e a farlo accettare di nuo...

  • Newbie
  • Salve, ho un problema con il mio abbonamento spotify for family. Da uno dei 6 account, spotify non mi scarica nessuna canzone, me le salva soltanto. Come potrei risolvere questo problema? Ho gia p...
  • SergioDavid
  • Roadie
  • 998 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 998 Views
  • 1 replies
  • 0 likes