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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20448 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179678 Views
32 replies
9 likes
Sou a titular de um plano familiar, enviei o convite para 3 pessoas, mas só duas delas receberam. A terceira não recebe de jeito nenhum, já tentei cancelar e reenviar o convite, já tentei colocar para reenviar o convite e nada acontece.
Sou a titular de um plano familiar, enviei o convite para 3 pessoas, mas só duas delas receberam. A terceira não recebe de jeito nenhum, já tentei cancelar e reenviar o convite, já tentei col...
Spotify Star
332 Views
2 replies
0 likes
I live in Brazil! and always on the payment date on my credit card the members of the plan are automatically excluded! Can someone help me?
I live in Brazil! and always on the payment date on my credit card the members of the plan are automatically excluded! Can someone help me?
Spotify Star
342 Views
1 replies
0 likes
Hi, I have a family premium account, when one user is using Spotify, and another user tries to listen to music, it boots them out. How can multiple users with the family account use Spotify at the same time?
Hi, I have a family premium account, when one user is using Spotify, and another user tries to listen to music, it boots them out. How can multiple users with the family account use Spotify a...
Spotify Star
247 Views
1 replies
0 likes
We are on the Family Plan. We all live at the same address. The others in my family have had no issues added. My husband is trying to add. He is traveling and is in Europe, so the address "style" is not the US style. How does he change this to verify...
We are on the Family Plan. We all live at the same address. The others in my family have had no issues added. My husband is trying to add. He is traveling and is in Europe, so the address "style" i...
Spotify Star
291 Views
1 replies
0 likes
Hi Spotify, My family members who live at the same physical address as me were recently kicked off from the family plan due to their forgetfulness in verifying their address in the email. I have sent them invitations to accept again only to result in...
Hi Spotify, My family members who live at the same physical address as me were recently kicked off from the family plan due to their forgetfulness in verifying their address in the email.&n...
Roadie
297 Views
1 replies
0 likes
PlanPremium FamilyCountry BRAZILDeviceIPHONE Operating SystemiOS 11 My Question or IssueNão consigo incluir nenhuma conta, mesmo de alguem da familia, em meu plano familiar.Assinei e já PAGUEI o plano.Motivo: MEU CADASTRO NÃO POSSUI ENDEREÇO CADASTRA...
Plan Premium Family Country BRAZIL Device IPHONE Operating System iOS 11 My Question or Issue Não consigo incluir nenhuma conta, mesmo de alguem da familia, em m...
Spotify Star
721 Views
1 replies
0 likes
After filling out the needed info for the invites verification addrees when we press confirm it says that "You're unable to join this Family plan."
After filling out the needed info for the invites verification addrees when we press confirm it says that "You're unable to join this Family plan."
Roadie
342 Views
1 replies
0 likes
Hey have premium family but doesn’t seem to default into separate individual playlists. Currently sharing a playlist with my 15 yr old daughter and so cause issues with devices as well. Please help....
Hey have premium family but doesn’t seem to default into separate individual playlists. Currently sharing a playlist with my 15 yr old daughter and so cause issues with devices as well. Please help.....
Roadie
320 Views
1 replies
0 likes
Hej Jag har ett premium familjekonto. Var tvungen att lägga till ett nytt betalkort och då blev det knas med mitt abonnemang. Ni hjälpte mig att få tillbaka familykontot och jag skickade inbjudan till mina barn igen. Till sonen funkade det men dotter...
Hej Jag har ett premium familjekonto. Var tvungen att lägga till ett nytt betalkort och då blev det knas med mitt abonnemang. Ni hjälpte mig att få tillbaka familykontot och j...
Roadie
625 Views
1 replies
0 likes
Hola Tengo unn problema con mi cuenta y es que hace parte de un plan familiar. En la supcripción mi cuenta aparece como premium y todo en el registro y verificación de la misma están bien, sin embargo no tengo la opción de descargar canciones, por lo...
Hola Tengo unn problema con mi cuenta y es que hace parte de un plan familiar. En la supcripción mi cuenta aparece como premium y todo en el registro y verificación de la misma están bien, sin...
Casual Listener
388 Views
2 replies
0 likes
Dün akşam spotify dan öğrenci hesabı satın aldım sheer id sayfasına geldiğimde ekran kapandı daha sonra öğrenciliğimi kanıtlayacak dosyayı gönderdim bugün onaylandığına dair mail geldi fakat maildeki link bozuk çıktı daha sonra tekrar ödeme sayfasına...
Dün akşam spotify dan öğrenci hesabı satın aldım sheer id sayfasına geldiğimde ekran kapandı daha sonra öğrenciliğimi kanıtlayacak dosyayı gönderdim bugün onaylandığına dair mail geldi fakat maildeki...
Roadie
535 Views
1 replies
0 likes
Hi, My family and I have been using Spotify Premium for Family for approx 6 months. I own this plan. We were all on seperate Premium accounts prior to this. Since we switched to the Family subscription, I pay the Family subscription rate, but my Fami...
Hi, My family and I have been using Spotify Premium for Family for approx 6 months. I own this plan. We were all on seperate Premium accounts prior to this. Since we s...
Roadie
676 Views
1 replies
0 likes
Eu adicionei minha conta ao plano familiar. Mas ao fazer loggin no aplicativo ele ainda tem a aparência de uma conta free. O que está acontecendo? Como posso resolver isso?
Eu adicionei minha conta ao plano familiar. Mas ao fazer loggin no aplicativo ele ainda tem a aparência de uma conta free. O que está acontecendo? Como posso resolver isso?
Roadie
280 Views
1 replies
0 likes
For some reasons my husband cannot join my family plan subscription, it always says must be residing at same residence where infact we are residing in same. Is there anyway to view the address that i registered? There might be 1 character that is not...
For some reasons my husband cannot join my family plan subscription, it always says must be residing at same residence where infact we are residing in same. Is there anyway to view the address that i...
Roadie
269 Views
1 replies
0 likes
Spotify i ögrenci indirimi ile premium almak istiyorum ancak yurtdışında kullanım hakkında sorularım olucak.Örnegin Spotify i türkiyeden ikamet ederken aldım ve fatura kesimi turkiyeden yapıldı ancak düzenli olarak seyahat ederken her ülkede tekrar t...
Spotify i ögrenci indirimi ile premium almak istiyorum ancak yurtdışında kullanım hakkında sorularım olucak.Örnegin Spotify i türkiyeden ikamet ederken aldım ve fatura kesimi turkiyeden yapıldı ancak...
Roadie
4789 Views
1 replies
0 likes
Öğrenci Premium Paketi almaya çalıştım 2 gün önce. Ama kartımdan arka arkaya 4 kere 6.99 para çekmesine rağmen premium üyeliğim hala free gözüküyor. Paramın iadesini ve üyeliğimdeki sorunun çözülmesini istiyorum.
Öğrenci Premium Paketi almaya çalıştım 2 gün önce. Ama kartımdan arka arkaya 4 kere 6.99 para çekmesine rağmen premium üyeliğim hala free gözüküyor. Paramın iadesini ve üyeliğimdeki sorunun çözülmesi...
Roadie
377 Views
1 replies
0 likes
Başvuru yaptım kabul edilmedi, para kesildi ve iadesi yapılmadı sonuç olarak para yok premium da yok.
Başvuru yaptım kabul edilmedi, para kesildi ve iadesi yapılmadı sonuç olarak para yok premium da yok.
Roadie
371 Views
1 replies
0 likes
Spotify me pedía actualizar mi medio de pago (lo actualice por última vez hace un año o quizás más) y al intentar hacerlo solo me daba la opción de suscribirme a Premium, siendo que yo utilizo el plan familiar desde que lo adquirí. No sé cómo hacer p...
Spotify me pedía actualizar mi medio de pago (lo actualice por última vez hace un año o quizás más) y al intentar hacerlo solo me daba la opción de suscribirme a Premium, siendo que yo utilizo el pla...
Roadie
928 Views
1 replies
0 likes
Hallo zusammen, mein Bruder wurde jetzt zum 3 mal in 2 Wochen gefragt seinen Account zu verifizieren, nur das er jetzt seinen Account nicht mehr verifizieren kann und nix mehr funktioniert. Was Soll das? Ich bitte um Behebung des Fehlers. Er ist unte...
...oll das? Ich bitte um Behebung des Fehlers. Er ist unter *snip* registriert und Teil meines family Accounts. Vielen Dank Schon Mal für euer feedback
Roadie
702 Views
1 replies
0 likes
I was sent an e-mail from my brother for the family membership and it worked for 2 months, after that i got kicked out and i never recieve an e-mail anymore from my brother eventho he sent it like 5/6 times (i checked the junk mail)
I was sent an e-mail from my brother for the family membership and it worked for 2 months, after that i got kicked out and i never recieve an e-mail anymore from my brother eventho he sent it like 5...
Roadie
370 Views
1 replies
0 likes
