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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 167436 Views
  • 32 replies
  • 9 likes
  • 167436 Views
  • 32 replies
  • 9 likes

Problemas com plano familiar

Oi, moro com meu namorado e estamos com um plano premium familiar. Eu estava usando normalmente mas fui "desconectada"eu acho, meu spotify voltou para a versão gratuita. Meu namorado me envia o convite para entrar no plano novamente mas nao consigo e...

  • Newbie
  • Oi, moro com meu namorado e estamos com um plano premium familiar. Eu estava usando normalmente mas fui "desconectada"eu acho, meu spotify voltou para a versão gratuita. Meu namorado me envia o convi...
  • Bittencourt
  • Spotify Star
  • 4225 Views
  • 7 replies
  • 2 likes
  • 4225 Views
  • 7 replies
  • 2 likes

Key in wrong residential address

Hi. One of my family members key in the wrong residential address. And now he can’t join my famil under the family premium pack please help.

  • Casual Listener
  • Hi. One of my family members key in the wrong residential address. And now he can’t join my famil under the family premium pack please help.
  • Louisgoh86
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Superuser Contribution share songs in premium family

how do I share multiple songs as the owner in premium family with one of my kids

  • Casual Listener
  • how do I share multiple songs as the owner in premium family with one of my kids
  • sally12
  • Casual Listener
  • 444 Views
  • 2 replies
  • 0 likes
  • sharing multiple songs
  • 444 Views
  • 2 replies
  • 0 likes

getting premium family from my husbands acct

my husband has premium and we decided to add family premium....but my acct will not add to his... i do not or have ever had premium...i have always had a free acct

  • Newbie
  • my husband has premium and we decided to add family premium....but my acct will not add to his... i do not or have ever had premium...i have always had a free acct
  • Bittencourt
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

ME COBRARAM DUAS VEZES NO MESMO DIA

Alem de nao ter a oportunidade de testar o app como disseram, eles me cobraram duas vezes e ainda ficou pendente meu cadastro. Como resolvo essa injustiça?

  • Newbie
  • Alem de nao ter a oportunidade de testar o app como disseram, eles me cobraram duas vezes e ainda ficou pendente meu cadastro. Como resolvo essa injustiça? 
  • Bittencourt
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

No Hulu option for Family Plans?

Pretty dumb that there isn’t any options to add Hulu with my family plan? It’s just me and my wife?

  • Newbie
  • Pretty dumb that there isn’t any options to add Hulu with my family plan?  It’s just me and my wife?
  • Bethany_Dawn
  • Community Legend
  • 379 Views
  • 2 replies
  • 1 likes
  • 379 Views
  • 2 replies
  • 1 likes

How does the family plan work with the new Hulu deal?

Just want to know since I have a family plan how I can also add on that new Hulu deal?

  • Newbie
  • Just want to know since I have a family plan how I can also add on that new Hulu deal?
  • Bethany_Dawn
  • Community Legend
  • 3395 Views
  • 1 replies
  • 0 likes
  • Family plan and Hulu
  • 3395 Views
  • 1 replies
  • 0 likes

Spotify Family / Fiancee can't listen music anymore

Hello there. I switched to family subscription and my fiancee started using spotify via my subscription (I invited her own account). We're living in the same address but she lost the family subscription somehow. Now when I try to invite her again, af...

  • Newbie
  • Hello there. I switched to family subscription and my fiancee started using spotify via my subscription (I invited her own account). We're living in the same address but she lost the family s...
  • andrewbeno
  • Newbie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Restrict changes to App Settings

It's great to see that I can now filter out songs tagged as Explicit. The last thing I need to be able to do, before I get a Premium For Family subscription is to be able to prevent my children from changing the settings in the App, to re-enable them...

  • Newbie
  • It's great to see that I can now filter out songs tagged as Explicit.   The last thing I need to be able to do, before I get a Premium For Family subscription is to b...
  • Bethany_Dawn
  • Community Legend
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium family

Hey Seid gestern geht mein Premium nicht mehr. Ich nutze Spotify Premium Famile über meinen Vater. Alle Familienmitglieder haben eine E-Mail zum bestätigen erhalten, ausser ich!Nur soll ich es bezahlen obwohl ich es mir mit meiner Familie Teile. Das ...

  • Newbie
  • Hey   Seid gestern geht mein Premium nicht mehr. Ich nutze Spotify Premium Famile über meinen Vater. Alle Familienmitglieder haben eine E-Mail zum bestätigen erhalten, ausser ich! Nur soll ic...
  • SergioDavid
  • Roadie
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot add a specific user on my Family Account

For some reason I've been able to add other users. However, there's this one single user that receives the email invite, accepts the invitation, adds our physical address but his account is not being upgraded. It's like he did not receive or did anyt...

  • Newbie
  • For some reason I've been able to add other users. However, there's this one single user that receives the email invite, accepts the invitation, adds our physical address but his account is not being...
  • SergioDavid
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution I paid three times

I Made a mistake when I packed the pupils and 3 of them were at the end and 3 of them were withdrawn at 7.24tl

  • Newbie
  •    I Made a mistake when I packed the pupils and 3 of them were at the end and 3 of them were withdrawn at 7.24tl
  • SergioDavid
  • Roadie
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t accept family invitation

When I fill up the last step to be part of the family premium plan it appears a message that says “you can only switch premium family account ones a year” and I can’t be part of the family account

  • Casual Listener
  • When I fill up the last step to be part of the family premium plan it appears a message that says “you can only switch premium family account ones a year” and I can’t be part of the family account
  • SergioDavid
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Solved!! Não consegui mudar o CEP da conta não tem opção e perdi o plano

Na minha conta não tem opção de mudar o CEP, pois cadastrei com o facebook.E agora perdi minha conta do spotify

  • Casual Listener
  • Na minha conta não tem opção de mudar o CEP, pois cadastrei com o facebook.E agora perdi minha conta do spotify
  • Bittencourt
  • Spotify Star
  • 408 Views
  • 3 replies
  • 0 likes
  • 408 Views
  • 3 replies
  • 0 likes

Pagamento do plano familiar

Quero aderir ao plano familia, mas a forma de pagamento disponivel nao me agrada e nem a minha familia, oq eu posso fazer?

  • Newbie
  • Quero aderir ao plano familia, mas a forma de pagamento disponivel nao me agrada e nem a minha familia, oq eu posso fazer?
  • Bittencourt
  • Spotify Star
  • 372 Views
  • 3 replies
  • 0 likes
  • 372 Views
  • 3 replies
  • 0 likes

Solved!! How much do you charge for adding on Hulu to existing Spotify Family Plan

The web page state only $12.99/month for the plan. However, what if I want to add Hulu also to all my family members? Is it still 12.99 for all, or is there a discount?

  • Music Fan
  • The web page state only $12.99/month for the plan. However, what if I want to add Hulu also to all my family members? Is it still 12.99 for all, or is there a discount?
  • Keanu_C
  • Community Legend
  • 512 Views
  • 1 replies
  • 0 likes
  • Hulu
  • 512 Views
  • 1 replies
  • 0 likes

Adicionar familiar no plano Premium Familiar

Boa noite!Eu me cadastrei e estou tentando adicionar minha mãe como familiar mas eles dizem que o endereço está errado. Como faço para adicioná-la?

  • Newbie
  • Boa noite! Eu me cadastrei e estou tentando adicionar minha mãe como familiar mas eles dizem que o endereço está errado. Como faço para adicioná-la?
  • Bittencourt
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding premium account to premium for family

Hi there, Me and my brother used to have seperate accounts but are now trying to use Premium for Family. My brother upgraded his account to Premium for Family and invited me, but unfortunately I can't accept his invitation. I actually accidentaly als...

  • Newbie
  • Hi there,   Me and my brother used to have seperate accounts but are now trying to use Premium for Family. My brother upgraded his account to Premium for Family and invited me, but u...
  • JulianA_Bogota
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de Pais

Soy miembro premium de spotify hace ya bastante tiempo. Estuve en Perú con ese plan, luego me mude a Chile y hace poco me suscribi al plan familiar. Invité a mi esposa pero su pais de suscripcion es Chile(asumo por eso no puede tener exito la invitac...

  • Newbie
  • Soy miembro premium de spotify hace ya bastante tiempo. Estuve en Perú con ese plan, luego me mude a Chile y hace poco me suscribi al plan familiar. Invité a mi esposa pero su pais de suscripcion es ...
  • JulianA_Bogota
  • Roadie
  • 1178 Views
  • 1 replies
  • 0 likes
  • pais
    Premium Familiar
  • 1178 Views
  • 1 replies
  • 0 likes

Cannot choose home country

I am currently abroad. My premium account expired two days ago and I am trying to get on the family memembership and Spotify does not allow me to do so. I do not have the option to choose my home country, what can I do? I cannot stay for a week witho...

  • Casual Listener
  • I am currently abroad. My premium account expired two days ago and I am trying to get on the family memembership and Spotify does not allow me to do so. I do not have the option to choose my home c...
  • Bethany_Dawn
  • Community Legend
  • 535 Views
  • 4 replies
  • 0 likes
  • 535 Views
  • 4 replies
  • 0 likes