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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
82516 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Moderator
63159 Views
30 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
198550 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29943 Views
44 replies
4 likes
Boa tarde caros colegas! Após adquirir a assinatura do Spotify Premium e baixar o aplicativo, me deparo com a seguinte mensagem quando clico para verificar as informações da minha conta: "Não é possível adquirir o Spotify Premium neste aplicativo". U...
Boa tarde caros colegas! Após adquirir a assinatura do Spotify Premium e baixar o aplicativo, me deparo com a seguinte mensagem quando clico para verificar as informações da minha conta: &n...
Spotify Star
6974 Views
3 replies
3 likes
Sobre a promoção de dois meses grátis, após eu comprá-la, posso ativar o plano familiar e a promoção irá continuar sendo válida?
Sobre a promoção de dois meses grátis, após eu comprá-la, posso ativar o plano familiar e a promoção irá continuar sendo válida?
Spotify Star
534 Views
1 replies
0 likes
This plan, it is me and other 5 members (6) or me and other 4 members (5)?
This plan, it is me and other 5 members (6) or me and other 4 members (5)?
Not applicable
7355 Views
1 replies
0 likes
Dear Spotify Community, I want to create a family premium subscriptions for my family and me. One of my siblings has changed her country location to the one I reside at, since she moved back here with us. However, after adding the payment details to ...
Dear Spotify Community, I want to create a family premium subscriptions for my family and me. One of my siblings has changed her country location to the one I reside at, since she moved b...
Moderator
621 Views
1 replies
0 likes
Hej, jag betalade för premium och det har dragits pengar ifrån mitt konto, men på mitt konto står det fortfarande "free" och jag har testat logga ut från min spotify men det funkar ändå inte?
Hej, jag betalade för premium och det har dragits pengar ifrån mitt konto, men på mitt konto står det fortfarande "free" och jag har testat logga ut från min spotify men det funkar ändå inte?
Moderator
641 Views
1 replies
1 likes
Hello - I've looked at my Premium/Family settings twice now in the past few months and have noticed there are names I don't recognize that are apparently using my membership. I changed my password then and have done it again today (after removing the...
Hello - I've looked at my Premium/Family settings twice now in the past few months and have noticed there are names I don't recognize that are apparently using my membership. I changed my password t...
Casual Listener
13001 Views
2 replies
4 likes
how do I share multiple songs as the owner in premium family with one of my kids
how do I share multiple songs as the owner in premium family with one of my kids
Casual Listener
519 Views
2 replies
0 likes
Hi, In January '18, I prepaid a full year of Premium for myself. Now I'd like to covert to Premium Family but can't find a definite answer for what would happen to my bill. How does my $119 CAD payment get applied going forward? Thanks!Rob
Hi, In January '18, I prepaid a full year of Premium for myself. Now I'd like to covert to Premium Family but can't find a definite answer for what would happen to my bill. How does my $119 C...
Moderator
654 Views
1 replies
0 likes
I would like to share my playlists with my daughter and invited her via premium family subcription upgrade. Can she see my playlists or what are options to enable her to see my playlists?
I would like to share my playlists with my daughter and invited her via premium family subcription upgrade. Can she see my playlists or what are options to enable her to see my playlists?
Spotify Star
442 Views
1 replies
0 likes
Merhaba! Bugün(02.04.2018)Öğrenci Üyeliğinize kayıt oldum, hesabımdan -6.99 tl çekildi. Buna rağmen hâlâ üyelik olarak Spotify Free gözüküyor. Üyelik kabul edilmedi mi? Edilmediyse hesabımdan neden para çekildi? Umarım geri dönüt alabilirim! Bu maili...
Merhaba! Bugün(02.04.2018)Öğrenci Üyeliğinize kayıt oldum, hesabımdan -6.99 tl çekildi. Buna rağmen hâlâ üyelik olarak Spotify Free gözüküyor. Üyelik kabul edilmedi mi? Edilmediyse hesabımdan neden p...
Not applicable
686 Views
5 replies
0 likes
Hey Seid gestern geht mein Premium nicht mehr. Ich nutze Spotify Premium Famile über meinen Vater. Alle Familienmitglieder haben eine E-Mail zum bestätigen erhalten, ausser ich!Nur soll ich es bezahlen obwohl ich es mir mit meiner Familie Teile. Das ...
Hey Seid gestern geht mein Premium nicht mehr. Ich nutze Spotify Premium Famile über meinen Vater. Alle Familienmitglieder haben eine E-Mail zum bestätigen erhalten, ausser ich! Nur soll ic...
Roadie
330 Views
1 replies
0 likes
I Made a mistake when I packed the pupils and 3 of them were at the end and 3 of them were withdrawn at 7.24tl
I Made a mistake when I packed the pupils and 3 of them were at the end and 3 of them were withdrawn at 7.24tl
Roadie
250 Views
1 replies
0 likes
Ödeme işletimini gerçekleştirdim.Öğrenci olduğumu kanıtlarken o anda bir arama geldi ve çıkmak zorunda kaldım.Ama daha sonrasında paramın çekilmiş olduğunu ve premiumun gelmediğini gördüm.6.99 tl boşu boşuna gitti.Yardımcı olur musunuz?
Ödeme işletimini gerçekleştirdim.Öğrenci olduğumu kanıtlarken o anda bir arama geldi ve çıkmak zorunda kaldım.Ama daha sonrasında paramın çekilmiş olduğunu ve premiumun gelmediğini gördüm.6.99 tl boş...
Roadie
354 Views
1 replies
0 likes
For some reason I've been able to add other users. However, there's this one single user that receives the email invite, accepts the invitation, adds our physical address but his account is not being upgraded. It's like he did not receive or did anyt...
For some reason I've been able to add other users. However, there's this one single user that receives the email invite, accepts the invitation, adds our physical address but his account is not being...
Roadie
254 Views
1 replies
0 likes
após muitos problemas, fiz a mudança de planos hoje de premium família para premium comum, mas justamente hoje o spotify já tinha faturado o família no meu cartão, gostaria de saber como posso fazer para receber o estorno, já que agora sou premium co...
após muitos problemas, fiz a mudança de planos hoje de premium família para premium comum, mas justamente hoje o spotify já tinha faturado o família no meu cartão, gostaria de saber como posso fazer ...
Moderator
516 Views
1 replies
0 likes
Como saber a quantidade de músicas baixadas no Spotify??
Como saber a quantidade de músicas baixadas no Spotify??
Spotify Star
25661 Views
1 replies
3 likes
Pessoal, mesmo minha esposa morando junto comigo, o spotify cancelou seu plano familia porque disse que não confirmou o endereço. Reenviei o convite familia para ela e agora ela não consegue nem mais fazer cadastro com o email dela. Por favor me ajud...
Pessoal, mesmo minha esposa morando junto comigo, o spotify cancelou seu plano familia porque disse que não confirmou o endereço. Reenviei o convite familia para ela e agora ela não co...
Spotify Star
640 Views
3 replies
0 likes
When I fill up the last step to be part of the family premium plan it appears a message that says “you can only switch premium family account ones a year” and I can’t be part of the family account
When I fill up the last step to be part of the family premium plan it appears a message that says “you can only switch premium family account ones a year” and I can’t be part of the family account
Roadie
275 Views
1 replies
0 likes
Hello, My family is thinking about purchasing family plan but have a question. I am essentially forced to live on campus for a portion of the year. Other times i am not home for lengths of time not of my choosing because of an internship through scho...
Hello, My family is thinking about purchasing family plan but have a question. I am essentially forced to live on campus for a portion of the year. Other times i am not home for lengths of t...
Spotify Star
426 Views
1 replies
0 likes
Soy miembro premium de spotify hace ya bastante tiempo. Estuve en Perú con ese plan, luego me mude a Chile y hace poco me suscribi al plan familiar. Invité a mi esposa pero su pais de suscripcion es Chile(asumo por eso no puede tener exito la invitac...
Soy miembro premium de spotify hace ya bastante tiempo. Estuve en Perú con ese plan, luego me mude a Chile y hace poco me suscribi al plan familiar. Invité a mi esposa pero su pais de suscripcion es ...
Roadie
1341 Views
1 replies
0 likes
