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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
We currently have 3 Spotify accounts through Rogers but that promotion
is ending April 1st. I’d like to switch our 3 accounts from Rogers plus
the one we pay for to a Spotify Premium for Family. How do I do this?
We currently have 3 Spotify accounts through Rogers but that promotion is ending April 1st. I’d like to switch our 3 accounts from Rogers plus the one we pay for to a Spotify Premium for Family. H...
Hi. I was family premium with my old roommate but i've moved. I want to
join new premium but i cant because of 12 months per one premium. Can
you help me?
Hi. I was family premium with my old roommate but i've moved. I want to join new premium but i cant because of 12 months per one premium. Can you help me?
I want to migrate my Premium account to a Family account. Since I have
my account connected via iTunes for the monthly payments, the site asks
me to cancel first and open a new Family account. Will I loose my dozens
playlists if I cancel the iTunes-c...
I want to migrate my Premium account to a Family account. Since I have my account connected via iTunes for the monthly payments, the site asks me to cancel first and open a new Family account. Will I...
Problema ao adicionar minha irmã no plano família Premium - add problem
my sister into familiar Premium. Estou tentando adicionar minha irmã,
mas sempre está dando erro. Já até fizemos outra conta, mas não consigo.
Problema ao adicionar minha irmã no plano família Premium - add problem my sister into familiar Premium. Estou tentando adicionar minha irmã, mas sempre está dando erro. Já até fizemos outra...
My wife is using Sonos at home and is definitely using her account as it
displays her name. I'm at work and using my account and playback keeps
pausing saying my account is being used elsewhere. This is why i signed
up for the family account and it d...
About 10 minutes ago I got four emails from spotify titled 'An update
about your Premium for family subscription.' I had four different users
try and sign on for my Family Plan which I did not know or give
promission for them to do so. I removed all ...
About 10 minutes ago I got four emails from spotify titled 'An update about your Premium for family subscription.' I had four different users try and sign on for my Family Plan which I did not know o...
Hi im currently registered to premium account family. One of the
benefits is you can play music while offline right ? And u need to
download the music first.. when i use/on my data connection/internet is
there any deduction on my data balance even th...
Hi im currently registered to premium account family. One of the benefits is you can play music while offline right ? And u need to download the music first.. when i use/on my data connection/i...
Guten Tag.Ich war in dem Family Angebot bei dem Freund meiner Mutter,
nach 2-3 Monaten wurde ich rausgeschmissen weil ich meine Adresse nicht
hinterlegt habe. So habe ich einen neuen Einladungscode bekommen und die
Adresse richtig eingegeben. Nun kom...
Guten Tag. Ich war in dem Family Angebot bei dem Freund meiner Mutter, nach 2-3 Monaten wurde ich rausgeschmissen weil ich meine Adresse nicht hinterlegt habe. So habe ich einen neuen E...
Hello, First of all I would like to thank you all for your time trying
to solve my problem.We are 4 friends who live in exactly same flat. We
opened up a family spotify and used it for 1 month without any problem.
Today it kicked me out, and i cannot...
Hello, First of all I would like to thank you all for your time trying to solve my problem. We are 4 friends who live in exactly same flat. We opened up a family spotify and used it for 1 m...
I am using an old Email-adress for Spotify and thus nearly never check
my mails there.I was never told that I had to verify my adress again
through my email, so I unfortunately missed the deadline (7 days) to do
so.Now I am not able to reenter the Fa...
...eadline (7 days) to do so. Now I am not able to reenter the Family-account because of this. Is there anything I can do to reenter? I life in the same house as the other members of the account. &n...
So when an account is automatically revoked the premium-family feature
the only way to re-obtain premium features is by subscribing a
standalone subscription? Is there no other way?
So when an account is automatically revoked the premium-family feature the only way to re-obtain premium features is by subscribing a standalone subscription? Is there no other way?
Ya puse el número de tarjeta para la cuenta premium familiar, e incluso
ya invité familiares a unirse. Pero a mí no me deja regresarme canciones
ni adelantarlas. Me aparece que debo unirme a Premium... Pero ya lo soy.
Será que no se ha reflejado o qu...
Ya puse el número de tarjeta para la cuenta premium familiar, e incluso ya invité familiares a unirse. Pero a mí no me deja regresarme canciones ni adelantarlas. Me aparece que debo unirme a Premium....
Ciao,aggiungendo i membri al piano famiglia compare a loro quando
cliccano sull' invito: "non puoi aderire al piano famiglia".Sono membri
che ho cancellato e poi ho aggiunto di nuovo per il cambio di indirizzo
perché hanno inserito al momento della r...
Ciao, aggiungendo i membri al piano famiglia compare a loro quando cliccano sull' invito: "non puoi aderire al piano famiglia". Sono membri che ho cancellato e poi ho aggiunto di nuovo per il ...
Kuten otsikossa aloitin, haluan tietää onko opiskelija-alennusta
mahdollista saada, jos opiskelee ammattikoulussa? Sana "korkeakoulu" ei
oikein sano mitään. Olis kiva jos tätä ois selvitetty vähän paremmin
tuol ehdoissa, tai jos listatut koulut näkis...
Kuten otsikossa aloitin, haluan tietää onko opiskelija-alennusta mahdollista saada, jos opiskelee ammattikoulussa? Sana "korkeakoulu" ei oikein sano mitään. Olis kiva jos tätä ois selvitetty vähän pa...
Mi è scaduto l’acco Family e sono andato a ricaricare la postepay, poi
ho visto che non mi riattivava l’account, così sono andato su “aggiorna
dati di pagamento” e per sbaglio ho pagato Spotify premium al posto di
family, vorrei ritornare ad avere l’...
Mi è scaduto l’acco Family e sono andato a ricaricare la postepay, poi ho visto che non mi riattivava l’account, così sono andato su “aggiorna dati di pagamento” e per sbaglio ho pagato Spotify p...
I started a family account but there aren't any actual clear
instructions on how to get this started. I entered the incorrect
information for the owner... it was infact someone I was inviting. Well
then I found out I can't change the owner, and that ...
I started a family account but there aren't any actual clear instructions on how to get this started. I entered the incorrect information for the owner... it was infact someone I was inviting. Well t...
Hi, I started an one year abo (single) premium, running out in december
2018, but now my family wants to have their own accounts, so I want to
switch to premium family.Does anybody know, how this could happen right
now or do I have to wait until dece...
Hi, I started an one year abo (single) premium, running out in december 2018, but now my family wants to have their own accounts, so I want to switch to premium family. Does anybody know, h...