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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77428 Views
64 replies
7 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
95130 Views
73 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77977 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208908 Views
267 replies
35 likes
For some reason I've been able to add other users. However, there's this one single user that receives the email invite, accepts the invitation, adds our physical address but his account is not being upgraded. It's like he did not receive or did anyt...
For some reason I've been able to add other users. However, there's this one single user that receives the email invite, accepts the invitation, adds our physical address but his account is not being...
Roadie
279 Views
1 replies
0 likes
I Made a mistake when I packed the pupils and 3 of them were at the end and 3 of them were withdrawn at 7.24tl
I Made a mistake when I packed the pupils and 3 of them were at the end and 3 of them were withdrawn at 7.24tl
Roadie
286 Views
1 replies
0 likes
When I fill up the last step to be part of the family premium plan it appears a message that says “you can only switch premium family account ones a year” and I can’t be part of the family account
When I fill up the last step to be part of the family premium plan it appears a message that says “you can only switch premium family account ones a year” and I can’t be part of the family account
Roadie
307 Views
1 replies
0 likes
Na minha conta não tem opção de mudar o CEP, pois cadastrei com o facebook.E agora perdi minha conta do spotify
Na minha conta não tem opção de mudar o CEP, pois cadastrei com o facebook.E agora perdi minha conta do spotify
Spotify Star
552 Views
3 replies
0 likes
Quero aderir ao plano familia, mas a forma de pagamento disponivel nao me agrada e nem a minha familia, oq eu posso fazer?
Quero aderir ao plano familia, mas a forma de pagamento disponivel nao me agrada e nem a minha familia, oq eu posso fazer?
Spotify Star
491 Views
3 replies
0 likes
The web page state only $12.99/month for the plan. However, what if I want to add Hulu also to all my family members? Is it still 12.99 for all, or is there a discount?
The web page state only $12.99/month for the plan. However, what if I want to add Hulu also to all my family members? Is it still 12.99 for all, or is there a discount?
Community Legend
661 Views
1 replies
0 likes
Boa noite!Eu me cadastrei e estou tentando adicionar minha mãe como familiar mas eles dizem que o endereço está errado. Como faço para adicioná-la?
Boa noite! Eu me cadastrei e estou tentando adicionar minha mãe como familiar mas eles dizem que o endereço está errado. Como faço para adicioná-la?
Spotify Star
380 Views
1 replies
0 likes
Hi there, Me and my brother used to have seperate accounts but are now trying to use Premium for Family. My brother upgraded his account to Premium for Family and invited me, but unfortunately I can't accept his invitation. I actually accidentaly als...
Hi there, Me and my brother used to have seperate accounts but are now trying to use Premium for Family. My brother upgraded his account to Premium for Family and invited me, but u...
Roadie
402 Views
1 replies
0 likes
Soy miembro premium de spotify hace ya bastante tiempo. Estuve en Perú con ese plan, luego me mude a Chile y hace poco me suscribi al plan familiar. Invité a mi esposa pero su pais de suscripcion es Chile(asumo por eso no puede tener exito la invitac...
Soy miembro premium de spotify hace ya bastante tiempo. Estuve en Perú con ese plan, luego me mude a Chile y hace poco me suscribi al plan familiar. Invité a mi esposa pero su pais de suscripcion es ...
Roadie
1389 Views
1 replies
0 likes
I am currently abroad. My premium account expired two days ago and I am trying to get on the family memembership and Spotify does not allow me to do so. I do not have the option to choose my home country, what can I do? I cannot stay for a week witho...
I am currently abroad. My premium account expired two days ago and I am trying to get on the family memembership and Spotify does not allow me to do so. I do not have the option to choose my home c...
Community Legend
1071 Views
4 replies
0 likes
Hi there, So I just upgraded from Premium to the Family Members in order to have my boyfriend and I listening under the same account without getting kicked off. We both tried listening after switching and he unfortunately kicked me off again so only ...
Hi there, So I just upgraded from Premium to the Family Members in order to have my boyfriend and I listening under the same account without getting kicked off. We both tried listening a...
Community Legend
416 Views
1 replies
0 likes
With the new option of spotify premium with a hulu subscription for $12.99 each month. Will there/ Is there a similar option for the Family Premium subscription? I can not seem to find any information on the Family Premium subscription. Thanks in adv...
With the new option of spotify premium with a hulu subscription for $12.99 each month. Will there/ Is there a similar option for the Family Premium subscription? I can not seem to find any i...
Community Legend
552 Views
1 replies
0 likes
Hi, I have a family account where I have added 2 family members (wife and daughter) but when I add my son no mail is sent to him. I have tried it several times to resend and to start over from beginning but no mail is sent. All of the family members ...
Hi, I have a family account where I have added 2 family members (wife and daughter) but when I add my son no mail is sent to him. I have tried it several times to resend and to start over f...
Newbie
2374 Views
9 replies
2 likes
Hello, my family live in Brussels and I am at Cyprus for the moment. I am not allow to enter our family plan, what can i do??
Hello, my family live in Brussels and I am at Cyprus for the moment. I am not allow to enter our family plan, what can i do??
Roadie
559 Views
3 replies
0 likes
Hola! Hasta el día de ayer pertenecía al plan familiar de mi hermana con la cual vivo pero hoy me doy con la sorpresa de que me encuentro en spotify gratis debido a que no obtenía la misma dirección. Cuando volví a intentar afiliarme al plan familiar...
Hola! Hasta el día de ayer pertenecía al plan familiar de mi hermana con la cual vivo pero hoy me doy con la sorpresa de que me encuentro en spotify gratis debido a que no obtenía la misma dirección....
Spotify
603 Views
1 replies
0 likes
Can I buy the family premium,but I usually live in Shanghai,but my family there are in Taiwan ,is it work?
Can I buy the family premium,but I usually live in Shanghai,but my family there are in Taiwan ,is it work?
Spotify Star
1667 Views
4 replies
0 likes
Hi, I'm inviting a family member to my family plan and they are NOT receiving the email. I personally searched their entire inbox and spam folder, they are simply NOT getting the email. I submitted a contact form but since I did not receive any autom...
Hi, I'm inviting a family member to my family plan and they are NOT receiving the email. I personally searched their entire inbox and spam folder, they are simply NOT getting the email. I s...
Newbie
14316 Views
20 replies
2 likes
Buonasera, ho appena attivato premium for Family su mio account.Ma le persone che ho invitato o non ricevano mail di invito o una volta ricevuta ricevono messaggio di errore sul loro profilo con scritto "Impossibile aderire a questo piano famiglia".H...
Buonasera, ho appena attivato premium for Family su mio account. Ma le persone che ho invitato o non ricevano mail di invito o una volta ricevuta ricevono messaggio di errore sul l...
Casual Listener
28934 Views
15 replies
0 likes
After I upgraded my spotify account from my iPad, I realized that my I actually have two accounts. I wold like to merge the two accounts so that I don't loose music and playlists. I followed the directions for doing so, but they account on my compute...
After I upgraded my spotify account from my iPad, I realized that my I actually have two accounts. I wold like to merge the two accounts so that I don't loose music and playlists. I followed the dire...
Community Legend
338 Views
1 replies
0 likes
I was using mobile payment method. When i upgraded to family plan, payment method was deleted, then it's converted to default payment method, credit card. When i tried to change payment method again, as mobile payment method, my membership was cancel...
I was using mobile payment method. When i upgraded to family plan, payment method was deleted, then it's converted to default payment method, credit card. When i tried to change payment method a...
Community Legend
382 Views
1 replies
0 likes
