Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
I had a family plan for a while but when spotify asked me to update my
payment info after i did my famoly plan was GONE. AGAIN. Its the second
time this is happening. Why is it like this?..
I had a family plan for a while but when spotify asked me to update my payment info after i did my famoly plan was GONE. AGAIN. Its the second time this is happening. Why is it like this?..
bonjour j aimerais comprendre j envoie une demande pour ma fille mais
elle ne recoit pas mes demandent . Mais mon garcon et ma conjointe ont
bien recu j aimerais avoir de l aide
bonjour j aimerais comprendre j envoie une demande pour ma fille mais elle ne recoit pas mes demandent . Mais mon garcon et ma conjointe ont bien recu j aimerais avoir de l aide
Can you listen to Spotify downloaded playlists on one device that's on
Airplane Mode, while leaving Spotify streaming open for use on another
device, without being a non-family poacher? I'm no cheat. So what's the
right thing to do? Thanks
Can you listen to Spotify downloaded playlists on one device that's on Airplane Mode, while leaving Spotify streaming open for use on another device, without being a non-family poacher?&n...
I have a family plan and my wife accepted the link to join. She created
her own and the link worked perfectly fine and it shows her under my
plan, but her subscription still reads free. She also still has ads when
she plays music. She currently has a...
I have a family plan and my wife accepted the link to join. She created her own and the link worked perfectly fine and it shows her under my plan, but her subscription still reads free. She also s...
me and my family made a family subscription then we renewed it like 2 3
days later when it was already finished so i had to re-invite them but
they can't join i guess this is cause i had to re invite them any ideas
how i fix this?
me and my family made a family subscription then we renewed it like 2 3 days later when it was already finished so i had to re-invite them but they can't join i guess this is cause i had to re i...
I've been excluded from my wife's family account for the second time!! I
don't understand why?How can I prove that I live with my wife in the
same home??This is so boring that I'm really thinking change my music
app.
I've been excluded from my wife's family account for the second time!! I don't understand why? How can I prove that I live with my wife in the same home?? This is so boring that I'm really t...
Its just me and my wife... We each have 3 devices. She has a laptop a
kindle and a phone. I have the same. The kindle plays massage music all
day long and if i try to play a song on my laptop it changes the song my
wife is listening to on her kindle....
...o play a song on my laptop it changes the song my wife is listening to on her kindle... Its very annoying. With the family plan it was my understanding that we could play spotify o...
Good afternoon, I have complained every month, I have a family plan and
the whole plan is updated, the members are excluded, they are turned
into an individual plan, and I take everything back ... help me in this
because I am being " impaired "by thi...
Good afternoon, I have complained every month, I have a family plan and the whole plan is updated, the members are excluded, they are turned into an individual plan, and I take everything back ... h...
So I don't know why but I just wanted to zone out to some beats but then
it strikes me Spotify Free. I have joined a Spotify Family subscription
about a month ago, it worked fine untill just a few moments ago when all
of a sudden Spotify decides to s...
So I don't know why but I just wanted to zone out to some beats but then it strikes me Spotify Free. I have joined a Spotify Family subscription about a month ago, it worked fine untill just a few m...
Hi all, I'm trying to add my wife to our Family subscription but, after
filling out the form, with our postal code, she receive a message that
she couldn't join the plan. Can someone help me out with this? I'm
attaching a copy of the screen. Thank yo...
Hi all, I'm trying to add my wife to our Family subscription but, after filling out the form, with our postal code, she receive a message that she couldn't join the plan. Can someone help m...
I log in online and I have Premium for Family, but when I log in to the
desktop app (using the exact same credentials), it gives me the free
version. Anyone with any ideas how to correct this (or something I'm
doing wrong)?
I log in online and I have Premium for Family, but when I log in to the desktop app (using the exact same credentials), it gives me the free version. Anyone with any ideas how to correct this (or s...
Hola mi duda es que segun el plan familiar premium se debitan $103,50 y
me esta llegando casi $900. Alguien me puede ayudar? Si no voy a optar
por darlo de baja porque es una brutalidad. Gracias!
Hola mi duda es que segun el plan familiar premium se debitan $103,50 y me esta llegando casi $900. Alguien me puede ayudar? Si no voy a optar por darlo de baja porque es una brutalidad. Gracias!
Hey i have a family accound in germany, but i was for months in Austria
and now i am back in germany since today and can't log in. I get the
message that i can use Spotify for 14 days in a foreign country but
since i am back in germany i don't know w...
Hey i have a family accound in germany, but i was for months in Austria and now i am back in germany since today and can't log in. I get the message that i can use Spotify for 14 days in a f...
Hello, My sister and I were using Spotify Premium Family membership and
we were using Premium together nearly for 2 years. She said that,
yesterday her account was droppred to non-premium user. When I checked
my account I was still Premium member so ...
Hello,
My sister and I were using Spotify Premium Family membership and we were using Premium together nearly for 2 years. She said that, yesterday her account was droppred to n...
I am a part of a family subscribtion since last month, but this month
suddenly my acc got deleted from the subscribtion so the owner had to
re-invite me. but when i have written the right info, it is said that i
couldn't get into the subscribtion. ev...
I am a part of a family subscribtion since last month, but this month suddenly my acc got deleted from the subscribtion so the owner had to re-invite me. but when i have written the right info, it i...