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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I send an Premium for Family invite to my Wife at here email address on a seperate device that the main account is not signed in on.It has an invitation codeand a "ACCEPT INVITATION" link. She clicks the link and it takes her to the Spotify log in pa...
Hola, tengo una inquietud de la cual no encontre respuesta, acabo de ser cargado por mi plan premium el 28/02/2018 y hoy 03/03/2018 deseo pasarme al plan familiar, mi pregunta es si perdere el dinero del cual fui ya cargado o se me hara un descuento ...
I am wondering how I can upgrade from my Premium account to a family account. I currently have a free account through my phone company Rogers and I want to upgrade to the family but they told me i am not able to do this. Will I have to get a whole ne...
I want to add my daughter to Family Premium but she does not have an email address of her own. What can I do?
Hey, so my spotify account is linked to hulu and I was able to active my hulu account and it worked for about a week. But now when I log onto hulu it keeps asking me to try my free trial! I get charged for both the hulu and spotify accounts so I dont...
Salve a tutti, avrei una domanda: Avrei l'esigenza di passare da un account singolo premium ad un account family con altre 5 persone. Due persone abitano nel mio paese, altre due abitano in un'altra regione e una abita fuori dall'Italia. Quello che v...
Hello everyone, I have a question: I would need to switch from a single premium account to a family account with 5 other people. Two people live in my hamlet, two others live in another region and one lives outside of Italy. What I would like to know...
Hi there, I received an invitation on email for Premium for Family. After clicking on 'accept invitation' I have been directed to a page to key in name and address. However I don't remember having to filled up address when subscribing to Spotify. Can...
Hello Community, I have a problem. Currently, my family is all over the world and we would like to get a stream music service with the option to be located anywhere and be able to use it. This means, my phone service is in Sweden, my sister Spain and...
After I updated my address some of.my family member didn't update their addresses on time and got kicked. Now they can't accept a new invite, how can I solve this issue?
Hey, are there any family controls with he family premium subscription? Or can you just add and remove people from the plan?
Hi My daughter has a free premium trial that is due to expire end of this month. I'm (father) currenty looking at purchasing the premium family. With my daughters existing account will she be able to transfer her playlist across once she in invited t...
I recently got kicked out of my family account as I put the wrong postal code when I was in a rush to verify it. I used the same link to verify it and entered the correct postal code but it was too late and I got kicked out of my family account. I ca...
I dont know why Spotify keep canceling my family plan:''We couldn’t confirm your address, so we’ve switched you to a Spotify Free account.''I dont know what else should I do
Dear Spotify, I have a Premium family member account and when my family member tries to accept the invite after she has keyed in all her details, there is an error message that does not allow her to proceed to be added into the Family package. Does n...
I know the knowledge, and I receive the invitation for you to be seen.
Tenho um plano familiar e vem acontecendo de familiares serem removidos da conta pois diz que não há como confirmar se o endereço em que moramos é o mesmo. Gostaria de saber como reverto essa situação. Meu email de cadastro é rodrigobacal@yahoo.com.b...
Hi, I have had a Student Discount plan for a while now and my family decided to share a Family plan. I accepted the invitation without cancelling my previous Student subscription. Since I'm not the owner of the Family plan, I can not manage my accoun...
Hello! I have premium for family, but now I’m in Australia and they make me change the address even if I’m resident in the same address as before, I’m here only for 6 months, how can I do?
Hello! How can it be that one of my family members is added to de family group, wich it says on my acount and hers. And she is still paying the 9,99 every month? Greetings!