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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello, I added my two sons & husband as you can add up to 5 people who lives st the same address. The links are sent to them with a password however when the click the button w Spotify it takes them to a log in which requires username & password, the...
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Hello. I have been using my wife's family plan on Spotify for a while now. All of a sudden I got an e-mail asking to confirm that I was part of that plan. I am curremtly trying to enter my home address information, which is the same as my wife's and ...
Hi. I hope someone can help me please. I had been on my sons family premium account for a few months. I was sent email Jan to confirm address to stay on it. I was in hospital & didn't reply within the 7 days & so was put onto a free account. My son s...
Hi there... I am waiting for Spotify to send me a presale code for the HAIM presale and haven't received one yet. HAIM is listed in my top artists so I am really confused. I really want to purchase tickets and getting anxious. Yes, I've made sure tha...
I signed up for Premium Family but my Google Home is showing the "free" option and as a result wont play my playlists or a specific song. How can i change that? It wont let me unlink cuz says its default.
I'm quite having trouble right now.I am subscribed currently for Spotify Premium subscription which is billed at PHP129/mo (or rough estimation of USD2.53/mo) and then suddenly I wanted to switch to Premium for Family.My biggest problem is: If I swit...
I'm currently paying for the family subscription and have sent the invite to my brother, sister and partner who all live with me. My brother had no issue joining and at first my partner and sister had no problem. Then all of a sudden they were kicked...
My brother create our counts, but he lives in another city, and I cant use it, but, we continue payingWhat can I do?
hola estoy tatando de cambiar el pais (en editar perfil, pais, el campo esta como bloqueado, y desde pagos que antes se cambiaba ahi tampoco)y no me lo permite, como eso no es posible no se pueden unir al plan premium familiar, y me pasaron el cobro ...
I have a family plan with a few friends. We're students and we live together. Earlier this year, a friend had to move out of the house. At that time she paid for the family plan, so she just cancelled it and another friend started to pay for it. Last...
Hi, i have a issue with my family plan on spotify, thing is i have some cabins in a big land here on Santiago de Chile and 2 of the spotify members ended their rental contracts by the end of 2017 so now i have new tenants and i need to replace them w...
Pidieron que sus cuentas fuesen verificadas, los eliminaron, pero ahora cuando los vuelvos a invitar me dice que no puedo ingresar al usuario.
Hallo, ich habe den Premium Family Account (2 Nutzer), trotzdem wird mir in der App angezeigt, dass ich ein Spotify Free Konto habe und es wird regelmäßig Werbung angezeigt. Abmelden und neu anmelden bzw. Neuinstallation der App hat leider nichts geb...
Hello, i have a question. Can we use spotify family group with iphone and android too? I mean if someone in my family has android phone and i start a premiun family group with iphone, can i add her? Thanks for the answer.
I have upgraded my account to a family account and connected my girlfriend with it. She also had a premium account and is now afaraid of unsubscribing because she might lose her playlist and listening history and whatever. How can she unsubscribe and...
I just paid for the family plan, but it didn't say that I "upgraded", it made it sound like I'm a new customer. So, I'm wondering, hopefully Spotify cancelled my regular membership and started my family membership. I guess I'll find out when my next ...
Issue is happening when I am entering in the name and address. I have entered the same address as the main user.
Trying to set my son's phone up I am able to get to the page where it says'Congratulations! You are about to join the family plan of *****. To confirm that all members of the plan are part of a family, please enter your address below.'I fill out the ...