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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72524 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
87961 Views
70 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
69446 Views
35 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
202983 Views
265 replies
33 likes
Hello Spotify Community - I have Premium Spotify (Android), added my wife (Apple) through the directions (sending invite) to her email address. Yes, we live at the same address.She went to her email, clicked on the recieve invite, but instead of a re...
...hen, it told her she was added to the Premium Family on both her iPad and iPhone. When she plays Spotify, it also tells me she is active in my account too. However, she still gets the c...
Not applicable
539 Views
2 replies
0 likes
I live far from my family, but we wanted to buy the application in the "family" version, but since it says that it has to have the same address, I'm left with doubts ... does anyone know if I can buy or have a problem?
I live far from my family, but we wanted to buy the application in the "family" version, but since it says that it has to have the same address, I'm left with doubts ... does anyone know if I can b...
Regular
427 Views
1 replies
0 likes
I am thinking about the family plan but have questions I haven’t found answer here to. I have several Amazon Echo Products, I would like my child to be able to play his playlist in his room while we listen to a different playlist in the rest of the h...
I am thinking about the family plan but have questions I haven’t found answer here to. I have several Amazon Echo Products, I would like my child to be able to play his playlist in his room while w...
Regular
398 Views
1 replies
0 likes
Mohon bantuannya,Saat mencoba masuk halaman akun familyhttps://www.spotify.com/id/account/overview/Selalu terjadi error, sehingga saya tidak bisa mendaftarkan akun lain sebagai family saya. Bahkan untuk melihat daftar akun keluarga juga tidak bisa. I...
Mohon bantuannya, Saat mencoba masuk halaman akun family https://www.spotify.com/id/account/overview/ Selalu terjadi error, sehingga saya tidak bisa mendaftarkan akun lain sebagai family saya. B...
Music Fan
1855 Views
3 replies
1 likes
Can someone tell my why no matter what I do there is no way to add my family to my plan? With seperate accounts I should say. This is driving me nuts, I did EVERYTHING the stupid help page said and I STILL cannot get it to work. It keeps telling me t...
Can someone tell my why no matter what I do there is no way to add my family to my plan? With seperate accounts I should say. This is driving me nuts, I did EVERYTHING the stupid help page said and I...
Spotify Star
959 Views
5 replies
0 likes
Hi, I have the following issue. I was part of a Spotify family account. The person who was the administrator of our family account had to change her name on Facebook, which mean that she had to set up the family account from scratch, so everyone got ...
Hi, I have the following issue. I was part of a Spotify family account. The person who was the administrator of our family account had to change her name on Facebook, which mean that she h...
Spotify Star
811 Views
1 replies
0 likes
Hi Guys,So i have a family account and have slots vacant. When i put in the address for the new user, it doesnt seem to pick up. Is there a way i can get in touch to find out what address i had used when i created my accout since addresses in Indones...
Hi Guys, So i have a family account and have slots vacant. When i put in the address for the new user, it doesnt seem to pick up. Is there a way i can get in touch to find out what address i had u...
Spotify Star
393 Views
1 replies
0 likes
I am trying to link an already existing Hulu acount to Spotify, but I am having a little trouble doing it. Can anyone help? I had the commercial free plan on Hulu, but I changed it back to the basic plan because that is the one you get for free with ...
I am trying to link an already existing Hulu acount to Spotify, but I am having a little trouble doing it. Can anyone help? I had the commercial free plan on Hulu, but I changed it back to the basic ...
Newbie
492 Views
2 replies
0 likes
I just paid my spotify family membership, I did not enter an adress so what adress did spotify use, and if I cancel and sign up again will I be charged again?
I just paid my spotify family membership, I did not enter an adress so what adress did spotify use, and if I cancel and sign up again will I be charged again?
Roadie
415 Views
1 replies
0 likes
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, linked to the other email . Until last Thursday (2/22/2018) everything work...
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, l...
Roadie
911 Views
1 replies
0 likes
I have an Premium account but the card i paid the last month with is not anymore the mathode i want to pay with but i cant change it to paying with a giftcard an i spend 4 cards in it but its not showing me that i have used the cards or that i have m...
I have an Premium account but the card i paid the last month with is not anymore the mathode i want to pay with but i cant change it to paying with a giftcard an i spend 4 cards in it but its not sho...
Roadie
393 Views
1 replies
0 likes
Ive just upgraded from Spotify Premium to Spotify Family. I've sent invites to two family members, neither has a Spotify account yet. I'm trying to add them to my Spotify Family by signing them up with their email but Spotify won't create an account ...
Ive just upgraded from Spotify Premium to Spotify Family. I've sent invites to two family members, neither has a Spotify account yet. I'm trying to add them to my Spotify Family by signing them up w...
Roadie
350 Views
1 replies
0 likes
i started a family account but one of my family members don't get the email in his inbox wen i send the email to him. My son dit get him. Does enyone know wy
i started a family account but one of my family members don't get the email in his inbox wen i send the email to him. My son dit get him. Does enyone know wy
Roadie
354 Views
1 replies
0 likes
My parents created their own playlists while using my account logged in at home. So we could all listen at the same time, I upgraded to Family however now my dad has no playlists in his account. How can I make it so that they can see all the music/pl...
My parents created their own playlists while using my account logged in at home. So we could all listen at the same time, I upgraded to Family however now my dad has no playlists in his account....
Community Legend
963 Views
4 replies
1 likes
Amigos de Spotify! Compre el plan familiar hace unos dias y le mande la invitacion a mi hermano y a mi mama, ellos la aceptaron .. yo habia leido que cada uno de los integrantes pueden tener sus propias cuentas para no chocar pero ellos no han podido...
Amigos de Spotify! Compre el plan familiar hace unos dias y le mande la invitacion a mi hermano y a mi mama, ellos la aceptaron .. yo habia leido que cada uno de los integrantes pueden tener...
367 Views
0 replies
0 likes
Não estou conseguindo incluir meu irmão no plano familiar. Moramos no mesmo endereço. Sou o titular do plano, eu consigo enviar o convite, mas quando ele tenta fazer o cadastro, dá erro. Como devo proceder para incluí-lo?
Não estou conseguindo incluir meu irmão no plano familiar. Moramos no mesmo endereço. Sou o titular do plano, eu consigo enviar o convite, mas quando ele tenta fazer o cadastro, dá erro. Como devo pr...
Spotify Star
8505 Views
20 replies
0 likes
Hallo,ich hab schon ewig Probleme mit diesem Family Account und werde auch nicht mehr lange Versuche starten und bald wechseln, wenn das nicht bald klappt!Mein Vater besitzt ein Premium Family Abo, von welchem ich und meine Mutter provitieren. Wir wo...
Hallo, ich hab schon ewig Probleme mit diesem Family Account und werde auch nicht mehr lange Versuche starten und bald wechseln, wenn das nicht bald klappt! Mein Vater besitzt ein Premium Family...
Newbie
855 Views
2 replies
2 likes
I would like to change the credit card I am using to pay for Premium for Family. However, when I go to Subscription and Payment Details, there is no box to change the Payment Info and it just says that I need to contact the Premium for Family manager...
I would like to change the credit card I am using to pay for Premium for Family. However, when I go to Subscription and Payment Details, there is no box to change the Payment Info and it just says t...
268 Views
0 replies
0 likes
I invited my sister, but she cant join the family plan. We used the same address we used before but now it’s not working. Help please..
I invited my sister, but she cant join the family plan. We used the same address we used before but now it’s not working. Help please..
275 Views
0 replies
0 likes
I have a Yearly Premium Plan, and would like to upgrade to a Family Plan. What is the price delta? Is there a Yearly option for the Family Plan? If I upgrade, how will my billing reflect the new plan? Thanks! CheersJames
I have a Yearly Premium Plan, and would like to upgrade to a Family Plan. What is the price delta? Is there a Yearly option for the Family Plan? If I upgrade, how w...
Not applicable
1216 Views
1 replies
0 likes
