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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77458 Views
64 replies
7 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
95187 Views
74 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
78051 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208949 Views
267 replies
35 likes
SheerID Verification'dan dogrulandi mesaji geldi.Linke tikladigimda odeme bilgileri girme arayuzunde "Odeme basarisiz oldu. Tekrar dene ya da baska bir odeme yontemi kullan." seklinde uyari veriyor.Hesabimdan para zaten cekildi.Hesabim suan free.
SheerID Verification'dan dogrulandi mesaji geldi.Linke tikladigimda odeme bilgileri girme arayuzunde "Odeme basarisiz oldu. Tekrar dene ya da baska bir odeme yontemi kullan." seklinde uyari veriyor.H...
393 Views
0 replies
0 likes
SAATLER ONCE OGRENCI OLARAK PREMIUM OLMAYA CALISTIM. SAYFA SORUN VERDI 2. DEFA PDFTEN BELGEMI YUKLEDIM. 2 DEFA ODEME ALINMIS GOZUKUYOR. AYRICA HALA FREE HESAP GOZUKUYORUM ACILEN COZULMESINI VE 2. ODEMENIN IADESINI ISTIYORUM
SAATLER ONCE OGRENCI OLARAK PREMIUM OLMAYA CALISTIM. SAYFA SORUN VERDI 2. DEFA PDFTEN BELGEMI YUKLEDIM. 2 DEFA ODEME ALINMIS GOZUKUYOR. AYRICA HALA FREE HESAP GOZUKUYORUM ACILEN COZULMESINI VE ...
282 Views
0 replies
0 likes
Hello, i wang to invitate my daughter into my premium account acoconut it doesn‘t work.Spotify telle my daughter „you couldn’t enger this premium family account“ (Greman: „Du kannst diesem Premium Family Abo nicht beitreten. Brauchst Du Hilfe? Lies u...
Hello, i wang to invitate my daughter into my premium account acoconut it doesn‘t work. Spotify telle my daughter „you couldn’t enger this premium family account“ (Greman: „Du kannst d...
Regular
523 Views
3 replies
0 likes
Good morning, I need your help.He received the invitation to the Family Plan for my brother, but when he finished filling out the form and sent it, he signed with the same plan and not with the family, to which he had been invited.I look forward to y...
Good morning, I need your help. He received the invitation to the Family Plan for my brother, but when he finished filling out the form and sent it, he signed with the same plan and not with the family...
267 Views
0 replies
0 likes
Boa noite me ajudem, um membro do meu grupo familiar no cadastro colocou o endereco comercial recebi uma email informando e nao sei o que fazer o membro consegue alterar o endereco dele?tenho que excluir ele e colocar novamente?o que posso fazer ?
Boa noite me ajudem, um membro do meu grupo familiar no cadastro colocou o endereco comercial recebi uma email informando e nao sei o que fazer o membro consegue alterar o endereco dele? tenh...
Spotify Star
441 Views
1 replies
0 likes
No puedo volver unirme al plan familiar, por favor ayudenme
No puedo volver unirme al plan familiar, por favor ayudenme
307 Views
0 replies
0 likes
My son set up the account but need to change ownership to myself as he cannot recall his login info.
My son set up the account but need to change ownership to myself as he cannot recall his login info.
Spotify Star
1170 Views
7 replies
0 likes
Hi! I'm admin for our family account and my Daily Mixes are all based on what the other family members are listening to. To get my own personal recommendations, do I need to create a separate account for me? (and keep the admin account for admin sett...
Hi! I'm admin for our family account and my Daily Mixes are all based on what the other family members are listening to. To get my own personal recommendations, do I need to create a separate a...
Spotify Star
3877 Views
9 replies
0 likes
My wife invited me through email to join her new Family plan, but when I fill up my data and submit the form I always get the following message: "You're unable to join this Family plan. Need help? Read our FAQ." - Of course, we both live at the same ...
My wife invited me through email to join her new Family plan, but when I fill up my data and submit the form I always get the following message: "You're unable to join this Family plan. Need help? R...
Spotify Star
2640 Views
7 replies
0 likes
Hey there,my brotheres account was hacked, so I want to kick his account until this Problem is solved. But I can't kick his account out of the family ... for my Mom and Dad it is possible, but my brothers account can't get deletet from the family pla...
Hey there, my brotheres account was hacked, so I want to kick his account until this Problem is solved. But I can't kick his account out of the family ... for my Mom and Dad it is possible, but my b...
Spotify Star
809 Views
3 replies
0 likes
My wife has a spotify account set up with her email - when I try to send her an invite to join my family plan that I have set up through my own email/spotify account - she accepts it... but then it redirects and asks her to log into Spotify again. On...
My wife has a spotify account set up with her email - when I try to send her an invite to join my family plan that I have set up through my own email/spotify account - she accepts it... but then it r...
Community Legend
655 Views
3 replies
0 likes
This is becoming extremly frustrating. Ive follwed every post on disappearing tracks, and so far nothing posted has helped. I have unistalled and reinstalled, i have formated my SD card, I only use Spotify on one device, but yet songs dont stay on de...
This is becoming extremly frustrating. Ive follwed every post on disappearing tracks, and so far nothing posted has helped. I have unistalled and reinstalled, i have formated my SD ...
Roadie
726 Views
5 replies
0 likes
We have registered for Family Premium and all of us get the invitations in our mailboxes. But when we follow the links we are all directed to a page that looks like an account-managing-page. Not the "Welcome to Family" page. So we can not get started...
We have registered for Family Premium and all of us get the invitations in our mailboxes. But when we follow the links we are all directed to a page that looks like an account-managing-page. Not t...
Community Legend
312 Views
1 replies
0 likes
Hey everyone,I blocked my creditcard because we lost it. Then Spotify killed the premium package...which is normal. Then I reactivated another payment method fo the Family premium, but then all accounts from my family members were gone after I did so...
Hey everyone, I blocked my creditcard because we lost it. Then Spotify killed the premium package...which is normal. Then I reactivated another payment method fo the Family premium, but then all a...
272 Views
0 replies
0 likes
Spotify does not allow me to be added to my brother's Family Premium subscription, even though we live in the same address, same zip code, etc. Spotify only says that I can't be added and nothing else! Who can help me and give me some support, since ...
Spotify does not allow me to be added to my brother's Family Premium subscription, even though we live in the same address, same zip code, etc. Spotify only says that I can't be added and n...
240 Views
0 replies
0 likes
Hello! I have invited my family members to the spotify family premium but everytime i click the link to accept the invitation it goes to a log in screen and when i log in i come on my personal screen so to say.. How can i make it work?I cannot find a...
Hello! I have invited my family members to the spotify family premium but everytime i click the link to accept the invitation it goes to a log in screen and when i log in i come on my p...
Community Legend
2744 Views
6 replies
0 likes
My account is premium and for some months spotify is charging 149 Mexican pesos instead 99 Mexican pesos.
My account is premium and for some months spotify is charging 149 Mexican pesos instead 99 Mexican pesos.
246 Views
0 replies
0 likes
After I, the Premium family owner and payer, send my family the invitation to join spotify Premium, they open the link, complete the Information for them to login, the Website says it doesn't Work!What should I Do?
After I, the Premium family owner and payer, send my family the invitation to join spotify Premium, they open the link, complete the Information for them to login, the Website says it doesn't W...
311 Views
0 replies
0 likes
Is there a student discount with the family plan? I have it one a few different devices, but I always seem to get kicked out if it's on another device. I would only need one more device, but I don't want to spend the extra 10$ if there's a cheaper al...
Is there a student discount with the family plan? I have it one a few different devices, but I always seem to get kicked out if it's on another device. I would only need one more device, but I d...
Spotify Star
391 Views
1 replies
0 likes
Hallo,ich befolge die Schritte, um eine Einladung zu versenden:emailadresse des Familienmitglieds und Namen eingebenEinladung versendenauf dem Emailaccount des Familienmitglieds erscheinen:ein Einladungcodeein Link: "rufe diese Seite auf"ein Button: ...
Hallo, ich befolge die Schritte, um eine Einladung zu versenden: emailadresse des Familienmitglieds und Namen eingeben Einladung versenden auf dem Emailaccount des Familienmitglieds erscheinen: ...
296 Views
0 replies
0 likes
