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Get help verifying your Premium for Family.
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77274 Views
64 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
94779 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77666 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208742 Views
267 replies
35 likes
Hello,I added all my friends from my house. When i add last one after one week was his sub removed. Probably put into adrress field bad adrress. And now i can't add him. In him account is text about Family subs adding fail in red box. Under this box ...
...ccount is text about Family subs adding fail in red box. Under this box is normally: Congratz, you will add to family account soon. Now I don't know what I can do.
300 Views
0 replies
0 likes
everything has been working fine. then all my family members have had their premium membership revoked i've sent them invites but they cannot seem to activate. has the address got to be word for word / character for character correct? how do i check ...
everything has been working fine. then all my family members have had their premium membership revoked i've sent them invites but they cannot seem to activate. has the a...
Newbie
778 Views
2 replies
0 likes
I proceed ti a payment than i Blocked it, They took mi money and i dont know how ti get a repayment
I proceed ti a payment than i Blocked it, They took mi money and i dont know how ti get a repayment
Community Legend
437 Views
1 replies
0 likes
And invited my friend but after a week he cant access his account. Then i cant invite him again, i only got 2 family members in my account. What to do?
And invited my friend but after a week he cant access his account. Then i cant invite him again, i only got 2 family members in my account. What to do?
271 Views
0 replies
0 likes
I paid $99/year for the annual spotify plan. I want to add my husband to the plan so we want to convert it to Family. I can only discern that it will be $14.99 additional a month? How will I be billed if I switch to Family? I thought it was an additi...
I paid $99/year for the annual spotify plan. I want to add my husband to the plan so we want to convert it to Family. I can only discern that it will be $14.99 additional a month? H...
Spotify Star
1285 Views
1 replies
0 likes
I want to join my family's Spotify Premium Family account. I've sent the invite to my mail multiple times - but it never arrives. Is there another way I can join the account?
I want to join my family's Spotify Premium Family account. I've sent the invite to my mail multiple times - but it never arrives. Is there another way I can join the account?
Newbie
10610 Views
42 replies
10 likes
I just set up a premium family plan but can't invite a user signed in with facebook. The chat guy from Spotify said I could still invite that user... can't figure it out.
I just set up a premium family plan but can't invite a user signed in with facebook. The chat guy from Spotify said I could still invite that user... can't figure it out.
Spotify Star
450 Views
1 replies
0 likes
I paid the one year membership but my account was family account so i thought it was for family but it wasnt.So now i want to use family membership is there any chance to cancel it
I paid the one year membership but my account was family account so i thought it was for family but it wasnt.So now i want to use family membership is there any chance to cancel it
Spotify Star
341 Views
1 replies
0 likes
Hello, i have read the Spotify FAQ’s, I have looked through this blog’s questions and answers as well trying to find my particular situation, I have tried some of other people’s posts suggestions, and still haven’t been able to solve my problem. I wa...
...ear the awesome features it has, I quickly wanted to upgrade. I was reading a lot of different things about it and researching and saw the family plan.blong story short we upgraded and he sent m...
Community Legend
1183 Views
3 replies
0 likes
Comprei o plano familiar para minha familia poder aproveitar o spotify ao maximo, porem, o spotify nao conseguiu confirmar que moramos na mesma residencia e em seguida retirou os direitos da minha familia de se reescrever no meu pacote, gostaria de r...
Comprei o plano familiar para minha familia poder aproveitar o spotify ao maximo, porem, o spotify nao conseguiu confirmar que moramos na mesma residencia e em seguida retirou os direitos da minha fa...
Spotify Star
747 Views
1 replies
0 likes
Hallo Community, I study in a different town than my hometown and have my ssecondary residence here.My family, at my and our primary residence, started to use premium family. My question now is, if i am able to join their premium program even if i li...
Hallo Community, I study in a different town than my hometown and have my ssecondary residence here. My family, at my and our primary residence, started to use premium family. My q...
Spotify Star
587 Views
1 replies
0 likes
Fiquei sem cartao de credito por perda e acabou bloqueando meu Spotify Family, entao paguei por boleto o premium, mas chegou o novo cartao e assinei o family novamente, o que acontece com o valor que paguei pelo premium via boleto?
Fiquei sem cartao de credito por perda e acabou bloqueando meu Spotify Family, entao paguei por boleto o premium, mas chegou o novo cartao e assinei o family novamente, o que acontece com o valor q...
Spotify Star
580 Views
1 replies
0 likes
Mudei a forma de pagamento pois troquei meu cartao de credito, foi lancado na fatura o valor de 10 reais, gostaria de receber o estorno pois essa cobranca e indevida.
Mudei a forma de pagamento pois troquei meu cartao de credito, foi lancado na fatura o valor de 10 reais, gostaria de receber o estorno pois essa cobranca e indevida.
Spotify Star
690 Views
1 replies
0 likes
Eu precisei mudar a forma de pagamento pra um outro cartao e depois disso o meu plano familiar nao funciona mais.Os membros da lista nao tem mais acesso ao meu plano familiar.O que esta acontecendo?
Eu precisei mudar a forma de pagamento pra um outro cartao e depois disso o meu plano familiar nao funciona mais. Os membros da lista nao tem mais acesso ao meu plano familiar. O que esta acontecen...
Spotify Star
507 Views
1 replies
0 likes
Hi dear community stuffs, my problem that i can`t rejoin Spotify family plan after removed family plan. I get that error: You can only change Family plans once per year. Contact us for help. How can i rejoin family plan?
Hi dear community stuffs, my problem that i can`t rejoin Spotify family plan after removed family plan. I get that error: You can only change Family plans once per year. Contact us&n...
Newbie
8278 Views
6 replies
0 likes
Olá, meu nome é Ana e gerencio premium da minha casa e tem eu meu irmão, meu namorado e minha mãe. Mudamos de premium familiar para premium normal e continua aparecendo que é familiar e meu namorado mesmo com o convita ja enviado nã consegue entrar n...
Olá, meu nome é Ana e gerencio premium da minha casa e tem eu meu irmão, meu namorado e minha mãe. Mudamos de premium familiar para premium normal e continua aparecendo que é familiar e meu namorado ...
Spotify Star
1989 Views
9 replies
0 likes
Hola, contraté el plan familiar premium e invité a un familiar y todo funcionaba normalmente, después la suscripción de mi familiar bajo a gratis de nuevo y cuando trato de invitarlo de nuevo, me dice que no se puede verificar que mi familiar reside ...
Hola, contraté el plan familiar premium e invité a un familiar y todo funcionaba normalmente, después la suscripción de mi familiar bajo a gratis de nuevo y cuando trato de invitarlo de nuevo, me dic...
Newbie
735 Views
5 replies
2 likes
Ho un abbonamento family con altri 3 amici, lo utilizziamo per lavoro e infatti abbiamo messo l'indirizzo lavorativo. Il primo mese nessun problema, nel secondo rinnovo 1 account e' stato rimosso e non riesco a reinserirlo perche' abbiamo dimenticato...
Ho un abbonamento family con altri 3 amici, lo utilizziamo per lavoro e infatti abbiamo messo l'indirizzo lavorativo. Il primo mese nessun problema, nel secondo rinnovo 1 account e' stato rimosso e n...
Newbie
1560 Views
1 replies
0 likes
Buenas. Tengo un problema al momento de realizar el pago de mi plan familiar, he intentado con dos tarjetas diferentes y me sigue saliendo el mismo anuncio: Ha ocurrido un error en el pago. Vuelve a intentarlo o usa otro metodo de pago. Quiero AyudaH...
Buenas. Tengo un problema al momento de realizar el pago de mi plan familiar, he intentado con dos tarjetas diferentes y me sigue saliendo el mismo anuncio: Ha ocurrido un error en...
Newbie
674 Views
1 replies
1 likes
My January payment failed and when I had funds to pay my subscription I had to chose the Family Premium as I was just on Premium previously but this option was no longer available as a monthly payment. The payment was taken from my bank on the 25th o...
My January payment failed and when I had funds to pay my subscription I had to chose the Family Premium as I was just on Premium previously but this option was no longer available as a monthly p...
390 Views
0 replies
0 likes
