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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72672 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
88252 Views
70 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
69758 Views
37 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203117 Views
265 replies
33 likes
I had a family plan for a while but when spotify asked me to update my payment info after i did my famoly plan was GONE. AGAIN. Its the second time this is happening. Why is it like this?..
I had a family plan for a while but when spotify asked me to update my payment info after i did my famoly plan was GONE. AGAIN. Its the second time this is happening. Why is it like this?..
338 Views
0 replies
0 likes
bonjour j aimerais comprendre j envoie une demande pour ma fille mais elle ne recoit pas mes demandent . Mais mon garcon et ma conjointe ont bien recu j aimerais avoir de l aide
bonjour j aimerais comprendre j envoie une demande pour ma fille mais elle ne recoit pas mes demandent . Mais mon garcon et ma conjointe ont bien recu j aimerais avoir de l aide
321 Views
0 replies
0 likes
Can you listen to Spotify downloaded playlists on one device that's on Airplane Mode, while leaving Spotify streaming open for use on another device, without being a non-family poacher? I'm no cheat. So what's the right thing to do? Thanks
Can you listen to Spotify downloaded playlists on one device that's on Airplane Mode, while leaving Spotify streaming open for use on another device, without being a non-family poacher?&n...
Roadie
490 Views
1 replies
0 likes
I have a family plan and my wife accepted the link to join. She created her own and the link worked perfectly fine and it shows her under my plan, but her subscription still reads free. She also still has ads when she plays music. She currently has a...
I have a family plan and my wife accepted the link to join. She created her own and the link worked perfectly fine and it shows her under my plan, but her subscription still reads free. She also s...
Roadie
397 Views
1 replies
0 likes
me and my family made a family subscription then we renewed it like 2 3 days later when it was already finished so i had to re-invite them but they can't join i guess this is cause i had to re invite them any ideas how i fix this?
me and my family made a family subscription then we renewed it like 2 3 days later when it was already finished so i had to re-invite them but they can't join i guess this is cause i had to re i...
Roadie
344 Views
1 replies
0 likes
I am the owner of the family plan, but when I send the invitation, it appears in the name of a friend, what can I do?
I am the owner of the family plan, but when I send the invitation, it appears in the name of a friend, what can I do?
Roadie
287 Views
1 replies
0 likes
I've been excluded from my wife's family account for the second time!! I don't understand why?How can I prove that I live with my wife in the same home??This is so boring that I'm really thinking change my music app.
I've been excluded from my wife's family account for the second time!! I don't understand why? How can I prove that I live with my wife in the same home?? This is so boring that I'm really t...
Roadie
363 Views
1 replies
0 likes
I signed up for a family plan and added my wife, but her account shows as a standard free account when it should be Premium. How do I fix it?
I signed up for a family plan and added my wife, but her account shows as a standard free account when it should be Premium. How do I fix it?
Roadie
268 Views
1 replies
0 likes
Its just me and my wife... We each have 3 devices. She has a laptop a kindle and a phone. I have the same. The kindle plays massage music all day long and if i try to play a song on my laptop it changes the song my wife is listening to on her kindle....
...o play a song on my laptop it changes the song my wife is listening to on her kindle... Its very annoying. With the family plan it was my understanding that we could play spotify o...
Roadie
482 Views
3 replies
0 likes
Good afternoon, I have complained every month, I have a family plan and the whole plan is updated, the members are excluded, they are turned into an individual plan, and I take everything back ... help me in this because I am being " impaired "by thi...
Good afternoon, I have complained every month, I have a family plan and the whole plan is updated, the members are excluded, they are turned into an individual plan, and I take everything back ... h...
Roadie
359 Views
1 replies
0 likes
Hola, Solo para preguntar si se puede pagar el plan familiar por anualidad y si hay algun descuento por este pago.
Hola, Solo para preguntar si se puede pagar el plan familiar por anualidad y si hay algun descuento por este pago.
3325 Views
0 replies
11 likes
So I don't know why but I just wanted to zone out to some beats but then it strikes me Spotify Free. I have joined a Spotify Family subscription about a month ago, it worked fine untill just a few moments ago when all of a sudden Spotify decides to s...
So I don't know why but I just wanted to zone out to some beats but then it strikes me Spotify Free. I have joined a Spotify Family subscription about a month ago, it worked fine untill just a few m...
333 Views
0 replies
0 likes
Hi all, I'm trying to add my wife to our Family subscription but, after filling out the form, with our postal code, she receive a message that she couldn't join the plan. Can someone help me out with this? I'm attaching a copy of the screen. Thank yo...
Hi all, I'm trying to add my wife to our Family subscription but, after filling out the form, with our postal code, she receive a message that she couldn't join the plan. Can someone help m...
262 Views
0 replies
0 likes
I log in online and I have Premium for Family, but when I log in to the desktop app (using the exact same credentials), it gives me the free version. Anyone with any ideas how to correct this (or something I'm doing wrong)?
I log in online and I have Premium for Family, but when I log in to the desktop app (using the exact same credentials), it gives me the free version. Anyone with any ideas how to correct this (or s...
395 Views
0 replies
0 likes
Hola mi duda es que segun el plan familiar premium se debitan $103,50 y me esta llegando casi $900. Alguien me puede ayudar? Si no voy a optar por darlo de baja porque es una brutalidad. Gracias!
Hola mi duda es que segun el plan familiar premium se debitan $103,50 y me esta llegando casi $900. Alguien me puede ayudar? Si no voy a optar por darlo de baja porque es una brutalidad. Gracias!
466 Views
0 replies
0 likes
Hey i have a family accound in germany, but i was for months in Austria and now i am back in germany since today and can't log in. I get the message that i can use Spotify for 14 days in a foreign country but since i am back in germany i don't know w...
Hey i have a family accound in germany, but i was for months in Austria and now i am back in germany since today and can't log in. I get the message that i can use Spotify for 14 days in a f...
Roadie
416 Views
1 replies
0 likes
Hello, My sister and I were using Spotify Premium Family membership and we were using Premium together nearly for 2 years. She said that, yesterday her account was droppred to non-premium user. When I checked my account I was still Premium member so ...
Hello, My sister and I were using Spotify Premium Family membership and we were using Premium together nearly for 2 years. She said that, yesterday her account was droppred to n...
Roadie
371 Views
1 replies
0 likes
I am a part of a family subscribtion since last month, but this month suddenly my acc got deleted from the subscribtion so the owner had to re-invite me. but when i have written the right info, it is said that i couldn't get into the subscribtion. ev...
I am a part of a family subscribtion since last month, but this month suddenly my acc got deleted from the subscribtion so the owner had to re-invite me. but when i have written the right info, it i...
Roadie
311 Views
1 replies
0 likes
Ich wurde aus spotify family Premium geworfen,wie komme ich wieder rein?
Ich wurde aus spotify family Premium geworfen,wie komme ich wieder rein?
Spotify Star
356 Views
1 replies
0 likes
Hello.I'm trying to add a new person to my family plan but the problem is I (the account holder) can't remember the address that I set up not i habe it written down. Thing is here in my country we use a totally different address system and format so ...
Hello. I'm trying to add a new person to my family plan but the problem is I (the account holder) can't remember the address that I set up not i habe it written down. Thing is here in my country w...
Spotify Star
725 Views
1 replies
0 likes
