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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
83190 Views
67 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
64046 Views
32 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
199200 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
30124 Views
44 replies
4 likes
I have recently upgraded to family having come from deezer. I am staggered at how cumbersome it is to set up multiple users with the family plan. It really needs to change as we enter a time of many connected devices. It seems that I have to set up a...
I have recently upgraded to family having come from deezer. I am staggered at how cumbersome it is to set up multiple users with the family plan. It really needs to change as we enter a time of m...
311 Views
0 replies
0 likes
I thought the idea of this was people had separate accounts? After signing up for family I now get other members suggestions on my account! Is there a way to stop this? Also not all members can create an account...I've tried for several hours but sti...
I thought the idea of this was people had separate accounts? After signing up for family I now get other members suggestions on my account! Is there a way to stop this? Also not all m...
Casual Listener
474 Views
1 replies
0 likes
Im trying to add a familymember (my daughter). I get an email and i accept the invatation but nowhere does it come up where to type the code that i get om my email?? So i cant go on and it drives me crazy.. I have searched on google and there i can s...
Im trying to add a familymember (my daughter). I get an email and i accept the invatation but nowhere does it come up where to type the code that i get om my email?? So i cant go on and it d...
Community Legend
663 Views
1 replies
0 likes
I'm trying to add a family member to a family premium account, she clicks on the 'accept invite' on the email but it never works. How can I add her to the family account?
I'm trying to add a family member to a family premium account, she clicks on the 'accept invite' on the email but it never works. How can I add her to the family account?
Community Legend
419 Views
1 replies
0 likes
Trying to register my son so he can join my Premium for family account. His mail has received the invitation, but he doesn't have his own account yet so I have tried to set one up so that he can join my Premium for family.The registration procedure f...
Trying to register my son so he can join my Premium for family account. His mail has received the invitation, but he doesn't have his own account yet so I have tried to set one up so that he can j...
Community Legend
526 Views
1 replies
0 likes
I subscribe to Spotify Premium through my cell provider and I wish to upgrade to Premium for Family but my cell provider does not offer. If I subsribe to Premium for Family through Spotify and cancel my existing account with my cell provider. How do ...
I subscribe to Spotify Premium through my cell provider and I wish to upgrade to Premium for Family but my cell provider does not offer. If I subsribe to Premium for Family through S...
Spotify Star
457 Views
1 replies
0 likes
Quisiera saber si se genero un cobro a la tarjeta de credito ya que intente obtener spoty premium pero no fue posible
Quisiera saber si se genero un cobro a la tarjeta de credito ya que intente obtener spoty premium pero no fue posible
Newbie
495 Views
2 replies
0 likes
Hello, the Family Account does not works for my wife. What is the Problem?
Hello, the Family Account does not works for my wife. What is the Problem?
Community Legend
473 Views
3 replies
0 likes
I have a question.My friend and I have Spotify Premium and have the first 3 months for a fixed amount. The first monthly billing would be in March or April.We're thinking about making Spotify Family. The question is, how does this relate to billing. ...
I have a question. My friend and I have Spotify Premium and have the first 3 months for a fixed amount. The first monthly billing would be in March or April. We're thinking about making Spotify Family...
Community Legend
446 Views
1 replies
0 likes
I just bought the 100 peso Spotify premium card and I logged it in but it's not letting me play premium on my phone why? Was up with that what do I do now.
I just bought the 100 peso Spotify premium card and I logged it in but it's not letting me play premium on my phone why? Was up with that what do I do now.
Community Legend
437 Views
1 replies
0 likes
Hello My mother gave me Spotify Premium today, after she updated her account to Spotify Family. I had used her account before and she got tired not being able to play her music whenever she wanted. I created myself a new account from the link I got f...
Hello My mother gave me Spotify Premium today, after she updated her account to Spotify Family. I had used her account before and she got tired not being able to play her music whenever s...
Newbie
75989 Views
15 replies
1 likes
I have 5 members in my family premium all logged in with accounts. However, it won't let more than 3 of us download music and listen to it offline. An error message comes up and says we have exceeded the 3 people and then deletes all our saved songs ...
I have 5 members in my family premium all logged in with accounts. However, it won't let more than 3 of us download music and listen to it offline. An error message comes up and says we have e...
Community Legend
829 Views
1 replies
0 likes
I want to join my family's Spotify Premium Family account. I've sent the invite to my mail multiple times - but it never arrives
I want to join my family's Spotify Premium Family account. I've sent the invite to my mail multiple times - but it never arrives
Community Legend
303 Views
1 replies
0 likes
HiCan someone help me? I just signed up for family premium package, works well with my android but it wont allowed me to access my ios device...and I'm using same email address and fb account on both devices. Now I can't add or remove account because...
Hi Can someone help me? I just signed up for family premium package, works well with my android but it wont allowed me to access my ios device...and I'm using same email address and fb account on b...
Community Legend
478 Views
3 replies
0 likes
Soy el admin de un plan familiar y ya va un mes bien hasta el dia de hoy que un familiar no lo deja entrar a su S. Premium lo cual ya le envie la invitacion y pone todos los requisitos que pide a como estan y no lo deja entrar.Que puedo hacer?
Soy el admin de un plan familiar y ya va un mes bien hasta el dia de hoy que un familiar no lo deja entrar a su S. Premium lo cual ya le envie la invitacion y pone todos los requisitos que pide a com...
348 Views
0 replies
0 likes
My wife and daughter were excluded from their Premium account. One of my two daugters recieved an email to confirm that we lived at the same address asking our ZIP code. We filled the form, and the account was confirmed. After that I recieved an emai...
...Free account. I invited them to join the Premium for Family promotion, but, after having filled out the page as requested, they both get a red bar on the top saying that they can't join. Why does t...
Newbie
388 Views
1 replies
0 likes
My wife and I live together and she has been removed from family pack. Why that?....
My wife and I live together and she has been removed from family pack. Why that? ....
Community Legend
868 Views
5 replies
0 likes
Hi, all of a sudden my Spotify account is not able to play any music? My playlists are still visible, but when I wish to play anything it says I have to go premium. I’m part of a Family plan with my husband, my brother and my sister, they still have ...
Hi, all of a sudden my Spotify account is not able to play any music? My playlists are still visible, but when I wish to play anything it says I have to go premium. I’m part of a Family plan with m...
Gig Goer
482 Views
1 replies
0 likes
Hola: Al hacer click sobre el boton Aceptar invitacion del correo para unirme al plan familiar, me lleva a un formulario donde rellenar los datos personales, una vez todo esta relleno, hago click en enviar y me da el error que adjunto. ¿Pueden soluci...
Hola: Al hacer click sobre el boton Aceptar invitacion del correo para unirme al plan familiar, me lleva a un formulario donde rellenar los datos personales, una vez todo esta relleno, hago ...
510 Views
0 replies
1 likes
Is there a way to send a family invite to premium with a link via text mesage or does it have to be via email?
Is there a way to send a family invite to premium with a link via text mesage or does it have to be via email?
Spotify Star
991 Views
3 replies
0 likes
