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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 159399 Views
  • 32 replies
  • 9 likes
  • 159399 Views
  • 32 replies
  • 9 likes

Price difference for family premium in different countries

Hello!!I really like a lot Spotify, but it is a big shock for me when I realized my friends from my home country, Taiwan has a much cheaper subscription fee than I pay here in the Netherlands.I cannot stop thinking why so much difference! I mean Netf...

  • Newbie
  • Hello!! I really like a lot Spotify, but it is a big shock for me when I realized my friends from my home country, Taiwan has a much cheaper subscription fee than I pay here in the Netherlands....
  • Maxim
  • Spotify Star
  • 1051 Views
  • 1 replies
  • 0 likes
  • 1051 Views
  • 1 replies
  • 0 likes

Premium family account add family member

I'm trying to add my son to my Premium family account but keep getting an error at the address input stage. We have the same address. Any suggestions?

  • Newbie
  • I'm trying to add my son to my Premium family account but keep getting an error at the address input stage.  We have the same address. Any suggestions?  
  • Maxim
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Family account address problem

Hi,I am very new at spotify. I bought a familiy account. But just me and my wife is using. We are living in Istanbul Turkey. While I subscribte unfortunatly I did not care about the address. We both use about 1 month without any problem. But now my w...

  • Casual Listener
  • ...oth use about 1 month without any problem. But now my wife can not use premium as family. Hers is free mode now. I am sending new invitations to her. when she accept, she receive error while entering t...
  • MuratD77
  • Casual Listener
  • 817 Views
  • 6 replies
  • 0 likes
  • 817 Views
  • 6 replies
  • 0 likes

Superuser Contribution Family account for travelers

Hello I signed up for a family account for my boyfriend who lives with me in Toronto, Canada. However, he travels a lot as he works in LA, where he is currently visiting his family. The family spotify account if not working and he gets an error messa...

  • Casual Listener
  • Hello I signed up for a family account for my boyfriend who lives with me in Toronto, Canada. However, he travels a lot as he works in LA, where he is currently visiting his family. The family s...
  • Alfredo
  • Roadie
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan: family members with the same address or the same household only?

Hi,my sister lives in the same house with the same address, but in a different flat. Can we use the familiy plan for both of us?In the info about the plan it says people at the same address are allowed, but when inviting someone from the account it s...

  • Newbie
  • Hi, my sister lives in the same house with the same address, but in a different flat. Can we use the familiy plan for both of us? In the info about the plan it says people at the same address are a...
  • Alfredo
  • Roadie
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with accepting a premium for family invitation

Invited the fourth member to the family account. Invitation-mail went through and member accepted the invitation and was immediately redirected to her spotify free account. The problem is that it did not appear any square were to fill in the invitati...

  • Newbie
  • Invited the fourth member to the family account. Invitation-mail went through and member accepted the invitation and was immediately redirected to her spotify free account. The problem is that it d...
  • Alfredo
  • Roadie
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Can't join family plan

Hey mates, I just got a problem with joining my boyfriends spotify family plan. We're already living together and I just wonder if there's any opportunity to get around the automatical message from Spotify which says, I could not join his plan...?We ...

  • Newbie
  • Hey mates,   I just got a problem with joining my boyfriends spotify family plan. We're already living together and I just wonder if there's any opportunity to get around the automatical m...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

spotify family plan

when i apply for my brothers family plan, it tells me that i can only change family plans once per year. what does this mean & why cant i join his fanily plan?

  • Newbie
  • when i apply for my brothers family plan, it tells me that i can only change family plans once per year. what does this mean & why cant i join his fanily plan? 
  • Luke
  • Spotify Star
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Connexion Spotify Family premium

Bonjour, mon mari a contracte un abonnement Spotify premium auquel je n'arrive pas a me connecter sur mon adresse ....@gmail.com Une fois l'invitation acceptee Je souhaite activer mon compte mais je suis redirigee sur la page de mon profil Spotify fr...

  • Newbie
  • Bonjour, mon mari a contracte un abonnement Spotify premium auquel je n'arrive pas a me connecter sur mon adresse ....@gmail.com Une fois l'invitation acceptee Je souhaite activer mon compte mais je ...
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

Solved!! Can't accept the invitation to Premium Family

Hello, my sister did Spotify Premium Family. I've got an invitation but when I want to accept the invitation, which I got by mail, it doesn't work. I've tried to accept the invitation with different browsers but it was always the same problem... Does...

  • Casual Listener
  • Hello, my sister did Spotify Premium Family. I've got an invitation but when I want to accept the invitation, which I got by mail, it doesn't work. I've tried to accept the invitation with d...
  • Luke
  • Spotify Star
  • 7133 Views
  • 3 replies
  • 0 likes
  • 7133 Views
  • 3 replies
  • 0 likes

Download Question

I know we probably won't come close to hitting the mark, but I was wondering if we have a family plan, are we splitting the 10,000 song limit? And if we download 10 albums with 10 tracks (100 songs), can we delete the songs we don't want after downlo...

  • Newbie
  • I know we probably won't come close to hitting the mark, but I was wondering if we have a family plan, are we splitting the 10,000 song limit?  And if we download 10 albums with 10 tracks (100 s...
  • Maxim
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Premium family

HiI have had Premium Family for the last 12 months and have sent a further invite so we can use our family iPad to play music without it interfering with music we are playing from our personal devices. I set up a new email address to sent the invite ...

  • Newbie
  • Hi I have had Premium Family for the last 12 months and have sent a further invite so we can use our family iPad to play music without it interfering with music we are playing from our personal d...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

the third invited son at premium family account can not join?

Why? There is no specific error shown. Tried everything already: changed the spotify account of the son etcWho can help?

  • Newbie
  •  Why? There is no specific error shown. Tried everything already: changed the spotify account of the son etc Who can help?
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Mudanca de plano

Eu tinha um plano Premium e pagava no cartao de debito, so que resolvi mudar para o plano familiar e troquei para o cartao de credito. Continuei com a mesma conta, so fiz a mudanca de plano. A minha duvida e se vai vir a cobranca no meu cartao de deb...

  • Casual Listener
  • Eu tinha um plano Premium e pagava no cartao de debito, so que resolvi mudar para o plano familiar e troquei para o cartao de credito. Continuei com a mesma conta, so fiz a mudanca de plano. A minha ...
  • Bittencourt
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Spotify Family - Link from the invitation Mail is leading to an empty page

Hello,i invited my family to join my family account. So far so good - my brother was able to activate his account. My parents both are using an ipad and when they click on the link in the mail they end up getting sent to an empty spotify page (all wh...

  • Newbie
  • Hello, i invited my family to join my family account. So far so good - my brother was able to activate his account. My parents both are using an ipad and when they click on the link in the mail t...
  • 401 Views
  • 0 replies
  • 0 likes
  • Activation
    device
  • 401 Views
  • 0 replies
  • 0 likes

Cannot invite family members

Had a single premium account - cancelled my subscription to try the Apple Music family offer - 3 months free - awful app so today using my old account resigned for the Spotify Family Premium and my credit card has been deducted - however when I selec...

  • Casual Listener
  • Had a single premium account - cancelled my subscription to try the Apple Music family offer - 3 months free - awful app so today using my old account resigned for the Spotify Family Premium and my c...
  • lulu6262
  • Newbie
  • 838 Views
  • 8 replies
  • 1 likes
  • 838 Views
  • 8 replies
  • 1 likes

i want to buy spotify premium for my boyfriend. but he lives in spain. can he be able to use it?

I want to buy spotify premium for my boyfriend but he lives in Spain.Can he be able to use it?And how do I buy it? for a paid service it's unbelievable that you don't have a customer service?!!!

  • Casual Listener
  • I want to buy spotify premium for my boyfriend but he lives in Spain. Can he be able to use it? And how do I buy it? for a paid service it's unbelievable that you don't have a customer service?!!!
  • Maxim
  • Spotify Star
  • 416 Views
  • 3 replies
  • 0 likes
  • 416 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium Family for military overseas

I want to buy Spotify family so my son in the U.S. Army can have it overseas. Is that possible?

  • Casual Listener
  • I want to buy Spotify family so my son in the U.S. Army can have it overseas.  Is that possible?
  • bxreppin
  • Casual Listener
  • 790 Views
  • 2 replies
  • 0 likes
  • 790 Views
  • 2 replies
  • 0 likes

Converting to family plan

I have two premium accounts that I want to cancel and create a family premium account. I just want to talk to someone to do this. I am having trouble with the site it keeps rerouting me back to the same page. Very frustrating. Is there a number to ca...

  • Newbie
  • I have two premium accounts that I want to cancel and create a family premium account. I just want to talk to someone to do this. I am having trouble with the site it keeps rerouting me back to the s...
  • Noah
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Cannot connect family to my account

I have subscriped myself into a family account, but when I try to connect my family menbers to it I get this message '3 - Oeps! Er is iets fout gegaan. Probeer het opnieuw.'. What can I do with it? Thanks in advance!

  • Casual Listener
  • I have subscriped myself into a family account, but when I try to connect my family menbers to it I get this message '3 - Oeps! Er is iets fout gegaan. Probeer het opnieuw.'. What can I do with i...
  • maartenv
  • Casual Listener
  • 612 Views
  • 5 replies
  • 0 likes
  • 612 Views
  • 5 replies
  • 0 likes