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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20274 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179357 Views
32 replies
9 likes
I have two premium accounts that I want to cancel and create a family premium account. I just want to talk to someone to do this. I am having trouble with the site it keeps rerouting me back to the same page. Very frustrating. Is there a number to ca...
I have two premium accounts that I want to cancel and create a family premium account. I just want to talk to someone to do this. I am having trouble with the site it keeps rerouting me back to the s...
Spotify Star
234 Views
1 replies
0 likes
I have subscriped myself into a family account, but when I try to connect my family menbers to it I get this message '3 - Oeps! Er is iets fout gegaan. Probeer het opnieuw.'. What can I do with it? Thanks in advance!
I have subscriped myself into a family account, but when I try to connect my family menbers to it I get this message '3 - Oeps! Er is iets fout gegaan. Probeer het opnieuw.'. What can I do with i...
Casual Listener
646 Views
5 replies
0 likes
Les comento que tengo el siguiente problema con mi cuenta Familiar de Spotify, al agregar un nuevo miembro a mi cuenta familiar, le aparece el siguiente mensaje:Quisiera saber por qué, si coloca la misma dirección en donde resido.Quedo atento a comen...
Les comento que tengo el siguiente problema con mi cuenta Familiar de Spotify, al agregar un nuevo miembro a mi cuenta familiar, le aparece el siguiente mensaje: Quisiera saber por qué, si coloca ...
Newbie
3129 Views
2 replies
0 likes
Hi Spotify, I am a Family Plan member, and received some gift cards for Christmas. I was unable to redeem the gift cards against my family account, however then read the following posted workaround, which details cancelling the family subscription, r...
Hi Spotify, I am a Family Plan member, and received some gift cards for Christmas. I was unable to redeem the gift cards against my family account, however then read the following p...
Casual Listener
5631 Views
5 replies
2 likes
Hi, I have subscribed for family premium with one email account and have invited my wife and my daughter to join. They both accepted the invitation and have spitify family premium activated. The problem/question I have is the following: if two or all...
Hi, I have subscribed for family premium with one email account and have invited my wife and my daughter to join. They both accepted the invitation and have spitify family premium activated. The p...
509 Views
0 replies
0 likes
I was wondering if there was by any chance a discount for military members.
I was wondering if there was by any chance a discount for military members.
Newbie
6672 Views
4 replies
0 likes
Help! We ordered Premium Family Subscription. Sent email invites. My son accepted, but he’s on my account and when he gets on Spotify to listen, he bumps me off! How do we get separate log ins for each family member?
Help! We ordered Premium Family Subscription. Sent email invites. My son accepted, but he’s on my account and when he gets on Spotify to listen, he bumps me off! How do we get separate log ins for e...
230 Views
0 replies
0 likes
I’ve received the invitation email and filled the form but it keeps on saying error after im done filling up the form. Why?
I’ve received the invitation email and filled the form but it keeps on saying error after im done filling up the form. Why?
Spotify Star
307 Views
1 replies
0 likes
When I click Premium Family, there is just white window with no texts or link how to send call new members. What to do?
When I click Premium Family, there is just white window with no texts or link how to send call new members. What to do?
Newbie
252 Views
1 replies
0 likes
Good day guys, First of all, I'm from Philippines, so you would know where this issue is from. Now the issue is that, I want to subscribe to Spotify Premium for Family via Paypal, but I'm still waiting the bank, BPI, to approve of it. I just went to ...
Good day guys, First of all, I'm from Philippines, so you would know where this issue is from. Now the issue is that, I want to subscribe to Spotify Premium for Family via Paypal, b...
1125 Views
0 replies
2 likes
Ok just got the family account I am the main account holder. Everyones is working fine ecept mine it is still acting like a free account
Ok just got the family account I am the main account holder. Everyones is working fine ecept mine it is still acting like a free account
Newbie
255 Views
1 replies
0 likes
like the topic, it constantly shows the error message
like the topic, it constantly shows the error message
192 Views
0 replies
0 likes
Hi, after purchasing a family membership for Spotify premium, I am not able to add accounts to the plan. The page brings up a small white box as opposed to the invite button. This is when I can get passed the page that reads:We're all mixed upRefresh...
Hi, after purchasing a family membership for Spotify premium, I am not able to add accounts to the plan. The page brings up a small white box as opposed to the invite button. This is when I c...
Casual Listener
585 Views
4 replies
0 likes
Everytime I try to join the invitation it tells me “4-Oops something went wrong, please try again.” I already contacted Spotify on Twitter but have received no help.
Everytime I try to join the invitation it tells me “4-Oops something went wrong, please try again.” I already contacted Spotify on Twitter but have received no help.
224 Views
0 replies
0 likes
I paid premium family but my family member is not able to connect
I paid premium family but my family member is not able to connect
276 Views
0 replies
0 likes
wel in kunnen loggen bij het beheer account maar geen codes kunnen delen voor het famillie account
wel in kunnen loggen bij het beheer account maar geen codes kunnen delen voor het famillie account
312 Views
0 replies
0 likes
I just gifted a friend a 3 month Premium membership. Is it possible for him to convert the subcription to the Family Subcription before the gifted subcription expires? If so, how would he go about doing so? I'd like his wife to be able to enjoy Spoti...
I just gifted a friend a 3 month Premium membership. Is it possible for him to convert the subcription to the Family Subcription before the gifted subcription expires? If so, how would he go about d...
Community Legend
262 Views
1 replies
0 likes
Is there a current promotional rate for family accounts as there is for individual accounts in Canada (Dec 31, 2017)?
Is there a current promotional rate for family accounts as there is for individual accounts in Canada (Dec 31, 2017)?
Spotify Star
262 Views
1 replies
0 likes
I keep trying to add my wife to my spotify account. I have premium for family. She goes to the email, clicks the accept invite link. Then she click on redeem and code are invalid. Ive resent the code. But it dosent woork.
I keep trying to add my wife to my spotify account. I have premium for family. She goes to the email, clicks the accept invite link. Then she click on redeem and&n...
Spotify Star
672 Views
4 replies
0 likes
Hello everyone, Actually, I have a premium account with the student offer. My parents are currently taking the family offer.So, I want to change from student offer to familly offer but I want to keep all my playlists, saved songs and suscribtions. Wh...
Hello everyone, Actually, I have a premium account with the student offer. My parents are currently taking the family offer. So, I want to change from student offer to familly offer but I...
Spotify Star
304 Views
3 replies
0 likes
