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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20262 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179305 Views
32 replies
9 likes
I signed for the family plan and sent the invite to my daughter, that lives wit me, but when she accepts the invite, she receives a message that something went wrong and it wont go through.We have tried several times, and it wont work. Someone has ha...
I signed for the family plan and sent the invite to my daughter, that lives wit me, but when she accepts the invite, she receives a message that something went wrong and it wont go through. We h...
Casual Listener
662 Views
6 replies
0 likes
I just tried to enroll my 7.5-year-old in the Premium For FAMILY Plan I purchased and got this message: "Sorry, but you don't meet Spotify's age requirements." What?!!!! The age limit has an implicit suggestion that the library is saturated with "exp...
I just tried to enroll my 7.5-year-old in the Premium For FAMILY Plan I purchased and got this message: "Sorry, but you don't meet Spotify's age requirements." What?!!!! The age l...
Casual Listener
3954 Views
1 replies
4 likes
Hi! I can't manage to attach my account to my family's Spotify Family. I suspect that the problem could be related to the fact that I previously had Premium, which I was paying with an Italian credit card, then the card was stolen and the payment sto...
Hi! I can't manage to attach my account to my family's Spotify Family. I suspect that the problem could be related to the fact that I previously had Premium, which I was paying with an Italian c...
302 Views
0 replies
0 likes
Hello,i’ve taken out a Spotify family account. I have two echo devices each registered individually and have separate Spotify accounts linked. When using the Spotify app it will only show the echo that is linked to that Specific Spotify account. I wa...
Hello, i’ve taken out a Spotify family account. I have two echo devices each registered individually and have separate Spotify accounts linked. When using the Spotify app it w...
188 Views
0 replies
0 likes
Hello I have tryed to upgrade from FREE to PREMIUM now but it stills "Free". I have payed two times for a spotify upgrade. I have tryed log in and out a couple of times. It has been charged twice for spotify premium payment, as can be seen under my b...
Hello I have tryed to upgrade from FREE to PREMIUM now but it stills "Free". I have payed two times for a spotify upgrade. I have tryed log in and out a couple of times. It has been cha...
Casual Listener
309 Views
1 replies
0 likes
I'm trying to send an invitation to a family member, but when I click the link on the left side of my account page "Premium for Family", a notice comes up that directs me to click the link "Premium for Family". Spotify needs some direct support. This...
I'm trying to send an invitation to a family member, but when I click the link on the left side of my account page "Premium for Family", a notice comes up that directs me to click the link "Premium f...
Newbie
308 Views
2 replies
1 likes
How do i start a conversation with spotify about being able to offer Spotify free for 6 months as part of opening a bank account with us (i work for a building society)?
How do i start a conversation with spotify about being able to offer Spotify free for 6 months as part of opening a bank account with us (i work for a building society)?
Spotify Star
483 Views
1 replies
0 likes
Quiero inscribirme a un plan familiar y me pidio que primero me desafilie de mi plan premium y ya hice todos los pasos porque mi suscripcion fue por itunes pero me dice que tengo mi suscripcion premium hasta finales del proximo mes y no puedo pasarme...
Quiero inscribirme a un plan familiar y me pidio que primero me desafilie de mi plan premium y ya hice todos los pasos porque mi suscripcion fue por itunes pero me dice que tengo mi suscripcion premi...
151 Views
0 replies
0 likes
Spotify is driving me nuts. Took out Spotify premium for myself my wide and 2 kids. The invites sent out simply lead back to the detailspage for the account and the emails are left as pending. Just about to cancel the whole thing as it is causing me ...
Spotify is driving me nuts. Took out Spotify premium for myself my wide and 2 kids. The invites sent out simply lead back to the detailspage for the account and the emails are left as pending. Just a...
157 Views
0 replies
0 likes
Hi, Trying to add a family member who previously had premium. I have deleted her account but still does not let me add her as a family member. I added a new member who did not previously have an account and worked fine. Any ideas? Thanks.
Hi, Trying to add a family member who previously had premium. I have deleted her account but still does not let me add her as a family member. I added a new member who did not p...
Newbie
268 Views
2 replies
0 likes
Hi, I've followed the instructions to add a family member in the plan, but I am not being able to add one of my daughters. My wife and other daughter were successfully added using these steps.I am receiving a message that something went wrong, with n...
Hi, I've followed the instructions to add a family member in the plan, but I am not being able to add one of my daughters. My wife and other daughter were successfully added using these s...
Casual Listener
486 Views
4 replies
0 likes
Hello, I have a little problem, When I go on the Spotify Family Page, I have a white page with nothing else. I put a picture to show you my problem. Thank you.
Hello, I have a little problem, When I go on the Spotify Family Page, I have a white page with nothing else. I put a picture to show you my problem. Thank you.
179 Views
0 replies
0 likes
I want to listen to a song from my playlist while I cook. My daughter wants to listen to her songs in her bedroom but it won't let us do this. What is the point of a family plan if we can't listen to our own music at the same time?
I want to listen to a song from my playlist while I cook. My daughter wants to listen to her songs in her bedroom but it won't let us do this. What is the point of a family plan if we c...
Spotify Star
655 Views
1 replies
0 likes
Hello,I changed my account from premium to family premium. While trying to invite my wife, I accidentally made her the administrator. I want to change that. How do I change the administrator?
Hello, I changed my account from premium to family premium. While trying to invite my wife, I accidentally made her the administrator. I want to change that. How do I change the administrator?
Spotify Star
1015 Views
3 replies
0 likes
Hello I got a premium access for Spotify, and I want to invite family members to use Spotify. But they never got the invite email, why?
Hello I got a premium access for Spotify, and I want to invite family members to use Spotify. But they never got the invite email, why? <snip - Moderator edit> &n...
Spotify Star
514 Views
6 replies
0 likes
I already sent invitations to my family members of our avail of Premium Family. They all received the invitations on their emails, so wrong input of email address shouldn't be a problem. Once they have accepted the invite and directed to the account ...
I already sent invitations to my family members of our avail of Premium Family. They all received the invitations on their emails, so wrong input of email address shouldn't be a problem. Once they h...
177 Views
0 replies
0 likes
Is there a way to pay the year in full for my Family Plan? I see it as an option for Premium but not Family?
Is there a way to pay the year in full for my Family Plan? I see it as an option for Premium but not Family?
Spotify Star
1290 Views
3 replies
1 likes
Ogreci indirimi satin aldim ucrette kartimdan alindi fakat hala premium degilim
Ogreci indirimi satin aldim ucrette kartimdan alindi fakat hala premium degilim
220 Views
0 replies
0 likes
hi everyobody,I have just ordered 12 months for 99EUR - now I want to upgrade to family premium mebership - how do I do that?
hi everyobody, I have just ordered 12 months for 99EUR - now I want to upgrade to family premium mebership - how do I do that?
Spotify Star
188 Views
1 replies
0 likes
I have a premium account, and I'd like to upgrade to family premium, but my account payment will be on January 18th, I'd like know if I do the upgrade now, I will pay the price today and Jan18th? or the date will update?
I have a premium account, and I'd like to upgrade to family premium, but my account payment will be on January 18th, I'd like know if I do the upgrade now, I will pay the price today and Jan18th? o...
Newbie
179 Views
1 replies
0 likes
