Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Spotify FamilyUnited States DeviceiPhone, MacBookOperating SystemMost current iOS I just finished speaking to someone via spotify chat support, but my issue was not resolved. I'm sure this doesn't come up too often, but it is still very inconvinient ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to remove myself from being account manager, will they family members loose their play...
My Question or Issuea mediados del año pasado formaba parte de un plan familiar pero hace unas semanas atras esta cuenta fue cancelada y ahora que me volvieron a invitar no puedo ingresar porque solo puedo cambiar de cuenta una vez cada 12 meses, per...
Hi, I have recently subscribed to family plan, however I can't add my address there to start using it. I can't access the https://www.spotify.com/in-en/account/family/ page. I am already an individual premium member, want to change the subscription t...
PLanFamily PremiumCanada DeviceIrrelevantOperating SystemIrrelevant My Question or IssueWhat is the proper procedure to leave my family plan ( I am just a member not the owner) so that I may start up my own personal individual subscription service?
PlanPremium DeviceiPhones, Macs, Macbooks My Question or IssueRight now, we are using a Premium account together with our family, with several playlists and a lot of liked songs. So this is not about several accs joining but on 1 account that has all...
Hi - I'm trying to add a family member to my plan (I already have four on it and this takes out last space). They're typing in our address and it's definitely the one on the account but it's saying it doesn't match. I've not changed our address and d...
Hello, I recently signed up for Spotify, as my older son is getting into music. He recently turned 13, so is eligible for a Spotify account, however his google account is still managed by me under Family Link. He doesn't have his own computer, or tab...
Plan - Family PremiumCountry - UK Device - iphone10 - 13 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Trying to add someone to my family plan but on my account, on premium family tab i can seem to edit anything, click ...
Hi!Am I the only one not able to subscribe to any Premium Account?PlanFree/PremiumCountryCanada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)
hi, i am premium: i get very good quality on all my fave. tracks, but really bad mp3 encoding on 2 albums / tracks: it sounds like a very low mp3 / aac bitrate. i have these on vinyl. can i upload and replace them? my mp3 setting is 320bit, aac 192 m...
Family PlanPremiumUnited States Device(iPhone 11, ipad 4, 2020 imac)Operating System(iOS 15, OS 11, ) Upon entering and submitting the address from the invitation link, we get the message There was a problem, try again later. family member had a duo ...
Hi. I am unable to join in my current family plan. I have been using this plan for over a year now and upon renewing, i got a message that "you can't join this plan, you can join someone else's plan once every 12month"
PlanFamily PremiumCountryBelgiumDeviceiPhone & Macbook ProOperating SystemMacOS Monterey 12.4 My Question or IssueWe moved to a bigger place. So I changed my address in my account. Now my new partner moved in and wants to join the Family Premium plan...
PlanPremiumCountryUSADeviceSamsung Galaxy S21Operating System(Android My Question or IssueI am part of a premium family plan setup by my daughter but paid for by me. My wife and I both had phone issues and had to get a new phone, so the sign in detai...
One member have trouble login in on her new phone.Have user name.
PlanPremiumCountryMexicoDeviceAll devicesOperating SystemAll devices My Question or IssueI have a prepaid family plan that lasts 3 months, it is about to end and I want to know if renewing with another plan of the same duration will count it as the s...
Hello Community,while i was trying to log into my Spotify Premium Family Account today i noticed, that i can't switch onto my account in the Premium Family and only use the account of my mother where none of my Playlists are listed or heard. I also c...
My mom had to change her payment method, but forgot and our plan expired. After the plan expiring and her changing the payment method, I wasn't able to connect to our family plan again anymore
Quando ela tenta acessar pelo convite aparece "só é possível acessar o plano premium de outra pessoa uma vez a cada 12 meses"