Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi Guys, I was part of a family plan, but recently they removed me, and right now I have a free subscription and I am thinking of Family Plan, but when I click this subscription, I receive the following error,Sorry, you are not eligible for that plan...
I’ve just upgraded to a Spotify for Family account and I’m so disappointed to find out I can’t set up a profile for my two-year old son. Now, even though he’s of a digital age, I think he’s a little too young for an email address, seeing as he has on...
If a member leaves the family group, he will not be able to join another family, but he will be able to rejoin the family he belonged to?
I have a Spotify premium family account. My partner is set up and now I am trying to set up account for my daughter who is 4 so my account isn't ruined by frozen songs. I have downloaded the Spotify Kids app on the ipad, when i log in, its says that ...
I have the premium family account and one of the members can’t login or even reset the password.
Hello, Am trying to connect my account with my family members, and after I entered the addres i got ” there was a problem, please try again later “ , i tried more then twice times but no luck, I NEED TO FIX THIS.
I am on a family plan. However I don't participate in the family mix and so on. I'd rather not see my family's music preferences, and they not see mine. Will they have automatic access to my Spotify wrapped? Is there a family version of Spotify wrapp...
Premium Family account on iOS Ex is on account, and I would like to take him off of it. However, I know it would suck to have to re-create an account, find all the songs, etc. When you remove a member from a Premium Family plan, does that account tur...
Buen día, quisiera saber si es posible que el cobro de mi mensualidad del plan familiar se realice en pesos y no en dólares?
Me cambio al plan familiar y el cobraron 2 pagos de 179 pesos
I keep getting the above message everytime I try to accept my invitation to family sharing. But I can sign in on the app. I have cleared the cache, I have signed out and back in. Even reset my password and i keep getting the same error message.Please...
We just moved to south africa and I updated the address but when I want to add her, the application response is that we do not live in the same house
I paid for a family plan for IDR 79.000 but after I added my CC details, I got charged for IDR 24.990 but dunno what's that for. I thought there will be n charge after 1 month.
It does not provide me with different payment methods to choose from, only displays the page where I need to fill in my card details, as soon as I say buy now, the payment fails. Been waiting a day as well to see if it's not the connection or somethi...
Fel konto i abonnemanget
Plan familyIpadThe link of invitation is not working
PlanPremium/FamilyCountryUkraineDevice(iPhone 11, Samsung Galaxy S21)Operating System(iOS, Android) My Question or IssueLooks like lyrics not showing up on accounts that are family owners. Everything works fine on any other account in same family. I ...
Le envie una invitación a un familiar para unirse a Spotify premium y al abrir la app, solo aparece la cuenta gratis
I used to have the duo plan that I was paying for but I switched to be a member of a family plan. I cancelled the duo plan but am still being charged for it 2 months later.
PlanPremiumCountryU.S.A. I got kicked out of my family's premium plan and when I got reinvited, it keeps saying that my address doesn't match. We have checked multiple times and the address the main account has listed and the address that I entered a...