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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77443 Views
64 replies
7 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
95160 Views
74 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77993 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208926 Views
267 replies
35 likes
Boa Tarde!Estou utilizando o plano familia do Spotify,este mês o pagamento foi confirmado porém todos os membros que eu já havia adicionado foram removidos e não está permitindo o cadastro novamente dos mesmos,oq devo fazer?
Boa Tarde! Estou utilizando o plano familia do Spotify,este mês o pagamento foi confirmado porém todos os membros que eu já havia adicionado foram removidos e não está permitindo o cadastro novament...
Spotify Star
446 Views
1 replies
0 likes
Hi, my husband sent me a family invatation. I have free account but cannot accept invitation? Why?We have just moved from Finland to Amsterdam and my husband has Finland in a country in settings and I have Netherlands but you are not allowed to chang...
Hi, my husband sent me a family invatation. I have free account but cannot accept invitation? Why? We have just moved from Finland to Amsterdam and my husband has Finland in a country in s...
Spotify Star
534 Views
2 replies
0 likes
hi!I have been invited to an family premium account. I joined it but forgot to certify my direction. Now, I have been sent again the invitation but every time I try to join, there is a error and I can´t finally join. What can I do? The problem is (so...
hi! I have been invited to an family premium account. I joined it but forgot to certify my direction. Now, I have been sent again the invitation but every time I try to join, there is a error and I...
348 Views
0 replies
0 likes
I have been charged twice by Spotify this mo. Once on the third for $9.99 and once on the fourth for $14.99 . I want to know why????
I have been charged twice by Spotify this mo. Once on the third for $9.99 and once on the fourth for $14.99 . I want to know why????
Community Legend
317 Views
1 replies
0 likes
Hi, I've been invited to join "spotify family". When i click on "accept the invitation", i'm redirected to spotify but the pre-filled form doesn't show up, and the spotify page remains white. What can i do? Thks
Hi, I've been invited to join "spotify family". When i click on "accept the invitation", i'm redirected to spotify but the pre-filled form doesn't show up, and the spotify page r...
Community Legend
340 Views
1 replies
0 likes
Hi I currently have a premium free reward from my telephone supplier at 24 months with approx 18 months remaining. I’m looking to upgrade to a family account. Would I just pay the difference each month for the remainder of the duration or would I los...
Hi I currently have a premium free reward from my telephone supplier at 24 months with approx 18 months remaining. I’m looking to upgrade to a family account. Would I just pay the difference each m...
391 Views
0 replies
0 likes
Tengo problemas con el plan familiar, actualmente pagamos el plan para cuatro personas (Mi papá, mi mamá, mi hermano y por supuesto yo), pero ya llevo varias veces en que el sistema me elimina del plan y al intentar mandar la invitación de nuevo no m...
Tengo problemas con el plan familiar, actualmente pagamos el plan para cuatro personas (Mi papá, mi mamá, mi hermano y por supuesto yo), pero ya llevo varias veces en que el sistema me elimina del pl...
274 Views
0 replies
0 likes
Hello, please can you help me with login to spotify family? And sorry for my english im from czech republic
Hello, please can you help me with login to spotify family? And sorry for my english im from czech republic
217 Views
0 replies
0 likes
Buenas tardes a todos, he contratado el Plan Familiar y cuando trato de enviar invitación a mis familiares para utilizar Spotify utilizando el menú de la izquierda Plan Familiar la pantalla queda en blanco... de manera que no me permite utilizar este...
Buenas tardes a todos, he contratado el Plan Familiar y cuando trato de enviar invitación a mis familiares para utilizar Spotify utilizando el menú de la izquierda Plan Familiar la pantalla queda en ...
287 Views
0 replies
0 likes
HEY. MY COUSIN ITS IN MY PREMIUM PLAN BUT SHE HAVE BEEN REMOVED TODAY. WE LIVE IN THE SAME PLACE SO WE RE-ENTER THE ADDRESS BUT STILL NOT WORKING. WHAT CAN I DO?
HEY. MY COUSIN ITS IN MY PREMIUM PLAN BUT SHE HAVE BEEN REMOVED TODAY. WE LIVE IN THE SAME PLACE SO WE RE-ENTER THE ADDRESS BUT STILL NOT WORKING. WHAT CAN I DO?
347 Views
0 replies
0 likes
Hello la communauté, Voilà, j'ai un problème, j'ai reçu un mail la semaine dernière de spotify me disant que les membres de ma famille n'étaient pas confirmés. J'ai donc modifié mon code postal, car il n'était pas rempli, pensant que c'était le probl...
Hello la communauté, Voilà, j'ai un problème, j'ai reçu un mail la semaine dernière de spotify me disant que les membres de ma famille n'étaient pas confirmés. J'ai donc modifié mon code pos...
Casual Listener
41593 Views
5 replies
0 likes
Ho effettuato il pagamento per spotify family ma mi rimane l' account in freei soldi ovviamente sono stati presi!! Perchè???!!!
Ho effettuato il pagamento per spotify family ma mi rimane l' account in free i soldi ovviamente sono stati presi!! Perchè???!!!
Community Legend
709 Views
1 replies
0 likes
No puedo acceder a mi invitacion a el plan familiar, siempre ocorre error
No puedo acceder a mi invitacion a el plan familiar, siempre ocorre error
232 Views
0 replies
0 likes
I set up a premium for family account a few months ago, with up to 6 users. Now that 2 more of my 3 kids are old enough, I want to add them as users. I've been trying for days. It's consuming me. I can't find the key. I've tried ridiculous combinatio...
I set up a premium for family account a few months ago, with up to 6 users. Now that 2 more of my 3 kids are old enough, I want to add them as users. I've been trying for days. It's consuming me. I c...
Casual Listener
407 Views
2 replies
0 likes
I joined the premium for family plan and proceeded to send invite to my kids. They all got the invitation email and clicked on the link. They then filled out all the necessary information (name, address etc) and clicked on the "confirm" button. But N...
I joined the premium for family plan and proceeded to send invite to my kids. They all got the invitation email and clicked on the link. They then filled out all the necessary i...
Casual Listener
896 Views
5 replies
0 likes
I had a premium account, but I and my family opted to buy a family account, they included me in the account, but I did not cancel my previous premium subscription, I wonder if they will not be charged the old premium mine? The family account is not r...
I had a premium account, but I and my family opted to buy a family account, they included me in the account, but I did not cancel my previous premium subscription, I wonder if they will not be c...
Spotify Star
346 Views
1 replies
0 likes
İyi günler ben dün öğrenci indiriminden yararlanmak için daha önceden premium olarak kullandığım ama daha sonradan free ye geçtiğim hesabımla kart bilgilerimi girdim 6.99 çekilecek diye gelen onay mesajındaki şifreyi de girdim sonraki ekranda okul bi...
İyi günler ben dün öğrenci indiriminden yararlanmak için daha önceden premium olarak kullandığım ama daha sonradan free ye geçtiğim hesabımla kart bilgilerimi girdim 6.99 çekilecek diye gelen onay me...
Casual Listener
1074 Views
1 replies
0 likes
Realicé el pago de la cuenta premium familiar pero no me actualiza y pude invitar a las personas pero despues de un rato ya decia que no tenia cuenta familiar y solo era free.
Realicé el pago de la cuenta premium familiar pero no me actualiza y pude invitar a las personas pero despues de un rato ya decia que no tenia cuenta familiar y solo era free.
289 Views
0 replies
0 likes
Intento registrarme y no para de enviarme error ya intente de todos modos y no me funciona, a parte que se me hace una tontería que por un espacio entre el guión no. Concuerde la dirección. Está pésimo el servicio.
Intento registrarme y no para de enviarme error ya intente de todos modos y no me funciona, a parte que se me hace una tontería que por un espacio entre el guión no. Concuerde la dirección.&nbs...
319 Views
0 replies
0 likes
Me cobraron 9.14 dolares de mi tarjeta al hacer mi inscripcion en el plan familiar el dia 5 de octubre del 2017, es decir se cobraron un mes adelantado.
Me cobraron 9.14 dolares de mi tarjeta al hacer mi inscripcion en el plan familiar el dia 5 de octubre del 2017, es decir se cobraron un mes adelantado.
236 Views
0 replies
0 likes
