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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Le cobran a mi hijo 30.12 mensual y ya no podemos utilizar este supuestamente buen plan familiar,solo puede entrar el ,comoo si fuera un plan personal,a los otros mienbros de la familia no nos da obsion y cuando entro en mi cuenta es el spotify clasi...
My roommates keep getting kicked off my spotify premium for family account. Last time this happened, there was a chat and you guys helped reset her account. Now I can't figure out how to get her back on?
I have the family plan and I had my boyfriend registered under mine but they for some reason kicked him off and it won't let him get it back.
Fui convidada a participar do plano familiar mas não estou conseguindo acessar a conta e nem cadastrar ao plano familiar. Sempre aparece a mensagem q algo deu errado
My mother is on my family plan but is headed to Florida for two months (she is retired, YAY!). Will she be able to maintain her usage of the family plan? Thanks
so... my father paid for the family spotify premium but he put his office address and i didnt knew that, so i put my home address, when i realize that I recived the e-mail, saying that the address was incorrect, it was too late and now i dont have sp...
I registered spotify premium last week, October 4, 2017 and today I received an email from spotify saying that my payment failed. How can I resolve this? Thanks in advance for your response!
El plan que he contratado es de 28.9 mensuales pero ya van tres meses que me cobran mas de 31.8 mes a mes, ¿como puedo hacer para que hagan el ajuste correspondiente?
Hi! Every since I upgrated my account to Premium Family, I've been paying with my PayPal account.This month, when I tried to pay again (since I have to do it every month), I couldn't update my payment settings. I used the same PayPal account and card...
Hi can someone please hepl me how to add to Spotify family account? We try every email í have and the Spotify still show this. Thank you Klára
Se que sonara estupido, pero por error entendi mal mi suscripcion y en la primer configuracion de familia, puse el nombre de un familiar y ahora a todos les llega con ese nombre, quiero saber donde lo puedo cambiar.
Es increíble, estamos en el siglo 21, vivo a 50 metros de mi familia, pero no puedo tener un PLAN FAMILIAR porque no vivo en la misma casa. Esto es como la familia china viviendo todos juntos,aqui no es asi. Es absurdo. Aprended de NETFLIX, uno se su...
I've upgraded my spotify and I'm trying to invite family members to the plan. The invitee is getting a message that something is wrong (error code 3 opps something went wrong, please try again) and the invite is coming from my daughter's account and ...
Hallo zusammen, habe versehentlich zuerst das testabo aktiviert und danach mich fürs Premium Abo inklusive 30 Tage kostenlos registriert. Da ich Sonos Alexa nutze funktioniert die Sprachsteuerung nicht, wegen der 7tage Testphase. Wie kann ich die Tes...
Alguien podría ayudarme, pues deseo un plan familiar pero no cuento con una tarjeta y me preguntaba si habría manera de sacar ese plan solo con despositos en el Oxxo a un número de cuenta que proporcione spotify ?
Hi,I'm trying to invite my family to Family Premium. They recived an invitation code, but when they accept the invitation and try to reedem code it appears that the code seems to be uncorrect. I've tried one a diffrent devices and brosers I've cleane...
I can't connect on my Family account. When I try to register, put my personnal information. It redirects me on the same page with an error message. Not the first time I can see this on this help support, still no answer.
I cant manage my family account, add or manage page does not appear, just a page without content - help!
Hi. I bought the Spotify Premium 0,99 cents for 3 months. I bought it in June. It has been more than 3 months, and I got charged for 9,99€. I yesterday (7.10.2017) cancelled my Spotify Premium, it said that it will be cancelled 8.10.2017. Today, is t...
Hello, I am having a problem adding a family member onto the premium for family plan. After I send him the email invitation and he filled out the form it says there was an error. Can you help me with this issue please.