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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 130999 Views
  • 32 replies
  • 8 likes
  • 130999 Views
  • 32 replies
  • 8 likes

Premium family abo

"Mein Spotify Premium Family Abo konnte nicht verifizeiert,obwohl ich an der selben Adresse wie der Inhaber wohnen ? Auf welche Art kan ich dieses Problem lösen ?

  • Visitor
  • "Mein Spotify Premium Family Abo konnte nicht verifizeiert,obwohl ich an der selben Adresse wie der Inhaber wohnen ? Auf welche Art kan ich dieses Problem lösen ?
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Was told first month free

There was an ad i clicked on that said get family premium free one month and I did but after it was time to sign up it said 14.99 or whatever was going to be charged right away? False advertisement or what? I lowered my interent plan just so we could...

  • Newbie
  • There was an ad i clicked on that said get family premium free one month and I did but after it was time to sign up it said 14.99 or whatever was going to be charged right away? False advertisement o...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Plano Familiar

Boa tarde! Cadastrei meu primo que mora na mesma residência que a minha porém ao confirmar o convite da a seguinte mensagem: Você não pode participar deste Plano Premium familiar. Não foi possivel confirmar que você mora no mesmo endereço do titular ...

  • Newbie
  • Boa tarde!   Cadastrei meu primo que mora na mesma residência que a minha porém ao confirmar o convite da a seguinte mensagem: Você não pode participar deste Plano Premium familiar. Não foi po...
  • JessLima
  • Newbie
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

6 Usuarios menos de Spotify por su estúpida regla de vivir en el mismo lugar

Llevaba ya 2 años y medio usando el servicio de Spotify, cuando me enteré del plan familiar de inmediato activé el servicio y lo estuvimos utilizando a la perfección, en ese momento todos vivíamos en el mismo domicilio pero la gente sigue con sus vid...

  • Newbie
  • Llevaba ya 2 años y medio usando el servicio de Spotify, cuando me enteré del plan familiar de inmediato activé el servicio y lo estuvimos utilizando a la perfección, en ese momento todos vivíamos en...
  • mozerisa
  • Newbie
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Spotify family

I have followed the instructions for my daughter to join spotify family and when logged in it is showing she is a premium member. However when my husband who is the accoun holder uses his phone with spotyfy it asks whether to continue listening on hi...

  • Newbie
  • I have followed the instructions for my daughter to join spotify family and when logged in it is showing she is a premium member. However when my husband who is the accoun holder uses his p...
  • meganh007
  • Community Legend
  • 326 Views
  • 1 replies
  • 1 likes
  • 326 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution No llega la invitación

Ayer nos dimos de alta en el Plan Familiar.A todos nos funciona sin probelma excepto a una persona, le envío la invitación y no le llega nada. De hecho se la he enviado como 8 veces.Su correo es de Hotmail, no le ha llegado a spam ni nada... ¿A algui...

  • Casual Listener
  • Ayer nos dimos de alta en el Plan Familiar. A todos nos funciona sin probelma excepto a una persona, le envío la invitación y no le llega nada. De hecho se la he enviado como 8 veces. Su correo es ...
  • alromar74
  • Casual Listener
  • 3635 Views
  • 6 replies
  • 0 likes
  • 3635 Views
  • 6 replies
  • 0 likes

Family with kids under 13

I have kids both under 13 years old but I want to make the most of the family subscription. It's not much of a family plan if half the family are excluded. Why can't I allow them access to their own accounts with parental controls?

  • Regular
  • I have kids both under 13 years old but I want to make the most of the family subscription. It's not much of a family plan if half the family are excluded. Why can't I allow them access to their o...
  • Maxim
  • Spotify Star
  • 4073 Views
  • 3 replies
  • 7 likes
  • 4073 Views
  • 3 replies
  • 7 likes

family plan not for families?

Dear Spotify, I enjoy your great music service for almost 2 years now. I think you guys are doing a very fine job and you have truly revolutionised my experience of music.Half a year ago, I invited my sister, my parnter and my parents to your family ...

  • Casual Listener
  • ...go, I invited my sister, my parnter and my parents to your family plan. They now too, used Spotify via the family plan and were very pleased with your services. But approx. 2 weeks ago, you kicked my p...
  • bowsman05
  • Casual Listener
  • 620 Views
  • 3 replies
  • 1 likes
  • Family Plan
    Switch
  • 620 Views
  • 3 replies
  • 1 likes

Premium family, invitation does not send to email

I've tried to send an invitation email to My doughters email to join our family premium account, but she doesnt get the mail. Not with her spam mails either.What to do?I saw something about sending an link instead from My profile, but I can't find an...

  • Casual Listener
  • I've tried to send an invitation email to My doughters email to join our family premium account, but she doesnt get the mail. Not with her spam mails either. What to do? I saw something about s...
  • RobbieDumoulin
  • Casual Listener
  • 2116 Views
  • 8 replies
  • 1 likes
  • 2116 Views
  • 8 replies
  • 1 likes

My account says family premium but my app is still on spotify free

Hi, I'm having a issue with te app on my phone and on my computer. I am on a family premium account, which I was invited onto by my sister, but the app is still the free version, eventhough my account is family premium. Other accounts work fine for o...

  • Visitor
  • Hi,   I'm having a issue with te app on my phone and on my computer. I am on a family premium account, which I was invited onto by my sister, but the app is still the free version, e...
  • gabriellopez099
  • Regular
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

"no pudimos confirmar tu residencia"

La cuenta se cambio a free por olvidar verificar la resiencia, a la confirme pero me pregunto,¿cuando me llegara el correo para los pasos siguientes ?

  • Newbie
  • La cuenta se cambio a free por olvidar verificar la resiencia, a la confirme pero me pregunto,¿cuando me llegara el correo para los pasos siguientes ?
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Family Plan

I would like to comment on the process of updating an address once someone has created a Spotify account and upgraded to premium, along with how it works to add someone to your family plan. General InfoChat start time August 15, 2017 7:36:24 PM ESTCh...

  • Newbie
  • I would like to comment on the process of updating an address once someone has created a Spotify account and upgraded to premium, along with how it works to add someone to your family plan.  &n...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Superuser Contribution Free month for family plan?

When I sign up for a Spotify family plan does it give me one free month just like the other accounts?Thanks!

  • Newbie
  • When I sign up for a Spotify family plan does it give me one free month just like the other accounts? Thanks!
  • MonicaM_Bogota
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution "No pudimos confirmar que residas en la misma dirección que el titular de la cuenta"

Solia ser parte de un plan familiar, pero ahora todos menos el titular son premium porque al resto, que vivimos en la misma dirección, nos dice que no lo pudieron confirmar.

  • Newbie
  • Solia ser parte de un plan familiar, pero ahora todos menos el titular son premium porque al resto, que vivimos en la misma dirección, nos dice que no lo pudieron confirmar.
  • MonicaM_Bogota
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Premium for Familiy.

I have Premium for Family, everything was fine, I only had my brother on it, we live at the same adress and have lived here for almost 10 years, than all of a sudden a couple weeks ago Spotify dropped him from my premium for no reason at all, I've on...

  • Newbie
  • I have Premium for Family, everything was fine, I only had my brother on it, we live at the same adress and have lived here for almost 10 years, than all of a sudden a couple weeks ago Spotify d...
  • maygreggio
  • Newbie
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! Erro no plano familiar

Olá.Tenho um plano familiar para uso com meu pai, minhas duas irmãs e eu, porém estamos com um problema. Meu pai e minha irmã estavam usando normalmente mas foram desconectados, voltando para a versão gratuita. Eu sou o adm da conta e mesmo enviando ...

  • Casual Listener
  • Olá.Tenho um plano familiar para uso com meu pai, minhas duas irmãs e eu, porém estamos com um problema. Meu pai e minha irmã estavam usando normalmente mas foram desconectados, voltando para a versã...
  • andersonmo
  • Newbie
  • 2991 Views
  • 6 replies
  • 1 likes
  • Login
    Login Errors
    plano familia
  • 2991 Views
  • 6 replies
  • 1 likes

Superuser Contribution Failed with the Confirmation of Living Together

Hello,My Brother created a Spotify Family Account, but my sister and me can't accept the invitation. We chose the same adress but Spotify can't confirm that we live under the same roof.Can someone help us?Thanks

  • Newbie
  • Hello, My Brother created a Spotify Family Account, but my sister and me can't accept the invitation. We chose the same adress but Spotify can't confirm that we live under the same roof. Can s...
  • MonicaM_Bogota
  • Roadie
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double charged fo months

I upgraded from Premium to Premium For Family, after that i noticed that i got double charged for months for Spotify Premium and Premium For Family in one account, how come?

  • Newbie
  • I upgraded from Premium to Premium For Family, after that i noticed that i got double charged for months for Spotify Premium and Premium For Family in one account, how come? 
  • MonicaM_Bogota
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution i, main subscriber, family plan wont work

i bought the family plan, everyone who was invited works, no ads, able to select songs etc. but when i log in, it doesnt work. i deleted and redownloaded. i reset password. nothing works. please help!!!!!!!

  • Newbie
  • i bought the family plan, everyone who was invited works, no ads, able to select songs etc. but when i log in, it doesnt work. i deleted and redownloaded. i reset password. nothing works. please help!!!!!!!
  • MonicaM_Bogota
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

jag hade ett familje konto med mitt ex och nu vill jag ha ett med en annan. hur?

min fråga är som tråden heter. sjukt störrigt man inte bara kan ringa spotify o fråga om hur man gör, nu måste jag starta en tråd i något jävla forum, idioti

  • Casual Listener
  • min fråga är som tråden heter. sjukt störrigt man inte bara kan ringa spotify o fråga om hur man gör, nu måste jag starta en tråd i något jävla forum, idioti
  • fuspotyfyandyoy
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes