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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20367 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179554 Views
32 replies
9 likes
hi, i recieve an email a week ago asking me to verify my address. (im currently on a family premium account) so i verified the post/zip code that it asked me to which is the same as the main account holders' and a week later its reverted me back to a...
hi, i recieve an email a week ago asking me to verify my address. (im currently on a family premium account) so i verified the post/zip code that it asked me to which is the same as the main a...
Newbie
3608 Views
2 replies
0 likes
Hi, I have been invited to join premium for family. I am currently on holiday in Germany and I am getting a message along the lines of you can not join this subscription. Do I need to wait until I return the uk?
Hi, I have been invited to join premium for family. I am currently on holiday in Germany and I am getting a message along the lines of you can not join this subscription. Do I...
Roadie
233 Views
1 replies
0 likes
Hi I migrated from a standard premium to a family premiumInvited 3 users - all new users1st one signed up and it registered to the family accountwhen signing up the others they do not show as attached and are not premium users. I have logged in and o...
Hi I migrated from a standard premium to a family premium Invited 3 users - all new users 1st one signed up and it registered to the family account when signing up the others they d...
154 Views
0 replies
0 likes
Hola a todos mi pregunta es la siguiente, como podemos saber cual era la cuenta que administra el plan familiar de spotify?, lo que pasa es que se pago dela cuenta de mi papa en su celular, pero despues compro otro y ya no supimos cual era su cuenta ...
Hola a todos mi pregunta es la siguiente, como podemos saber cual era la cuenta que administra el plan familiar de spotify?, lo que pasa es que se pago dela cuenta de mi papa en su celular, pero desp...
Newbie
445 Views
3 replies
0 likes
i send now to my girlfriend a invite to premium family account, when she open the email that i send was the another name.... my ex girlfriend.....sametime ago i was with a premium family account with my ex girlfriend, i think my spotfy remember,,,a n...
i send now to my girlfriend a invite to premium family account, when she open the email that i send was the another name.... my ex girlfriend..... sametime ago i was with a premium family account w...
160 Views
0 replies
0 likes
Olá boa noite,Estava no plano familiar com meu namorado e do nada sai do plano e fui para a conta free. Agora tento me cadastrar novamente e não consigo. Como devo proceder ?Em anexo a foto com o erro.Grata
Olá boa noite, Estava no plano familiar com meu namorado e do nada sai do plano e fui para a conta free. Agora tento me cadastrar novamente e não consigo. Como devo proceder ? Em anexo a foto com o...
Spotify Star
4055 Views
1 replies
0 likes
Tengo un plan familiar, hace unos días me dieron de baja a toda mi familia y estoy enviando las notificaciones nuevamente, pero, tengo una hija que su nombre de usuario es diferente a su correo electrónico. Ya le mandé la invitación y al hacer la ver...
Tengo un plan familiar, hace unos días me dieron de baja a toda mi familia y estoy enviando las notificaciones nuevamente, pero, tengo una hija que su nombre de usuario es diferente a su correo elect...
247 Views
0 replies
1 likes
I currently have a free account and signed my mom up with Family Premium, hoping to add myself. The link in my invite takes me to a page to put in billing info to upgrade to Premium. Do I need a Premium account to join Family Premium?
I currently have a free account and signed my mom up with Family Premium, hoping to add myself. The link in my invite takes me to a page to put in billing info to upgrade to Premium. Do I need a P...
Composer
388 Views
1 replies
0 likes
Öğrenci için premium hesabı yapmaya çalışıyordum hesabım premium olmamasına rağmen param gitti
Öğrenci için premium hesabı yapmaya çalışıyordum hesabım premium olmamasına rağmen param gitti
134 Views
0 replies
0 likes
Sheer ID' den öğrenci hesabı onay e-postasını aldım. Okul banka kartımla ödememi gerçekleştirdim. Ancak hesabım hala premium sürümde değil. Bir çözüm bekliyorum.
Sheer ID' den öğrenci hesabı onay e-postasını aldım. Okul banka kartımla ödememi gerçekleştirdim. Ancak hesabım hala premium sürümde değil. Bir çözüm bekliyorum.
Newbie
892 Views
1 replies
0 likes
O plano de R$199,00 é familiar? Parece que pagando de uma só vez tem esse desconto, porém quero saber se é familiar ou individual.
O plano de R$199,00 é familiar? Parece que pagando de uma só vez tem esse desconto, porém quero saber se é familiar ou individual.
551 Views
0 replies
3 likes
I cant remember the address I have given in the first place so my sister cant login to the family account. What can I do?
I cant remember the address I have given in the first place so my sister cant login to the family account. What can I do?
Newbie
287 Views
2 replies
0 likes
HELP! My step children do not live with me full time.. can I add them on to my family account without any issues of being cancelled? Their current address is with their mom.. but they stay with us too. Please advise thanks!0
HELP! My step children do not live with me full time.. can I add them on to my family account without any issues of being cancelled? Their current address is with their mom.. but they stay with us t...
Spotify Star
242 Views
3 replies
0 likes
I coudnt use the family premium. When i clicked the accept invitation it redirect me to this page (the picture is in the attachment). Please need help. Thanks
I coudnt use the family premium. When i clicked the accept invitation it redirect me to this page (the picture is in the attachment). Please need help. Thanks
210 Views
0 replies
0 likes
I can't accept the Premium invitation for Family.. Please help. See attached file
I can't accept the Premium invitation for Family.. Please help. See attached file
163 Views
0 replies
0 likes
Hi,He accepted the invitation link. After providing the family details, system is generating an error code. I'm very disappointed about the Customer Support. If I have a problem, I want to talk to an employee, who has access to the system and don't w...
Hi, He accepted the invitation link. After providing the family details, system is generating an error code. I'm very disappointed about the Customer Support. If I have a problem, I want to talk t...
196 Views
0 replies
0 likes
I have sent my Dad a link having just signed up to the family subscription but when he tries to accept and clicks on the link in his email it just comes up in his account that - unable to join family plans and to get the family member to try resendin...
I have sent my Dad a link having just signed up to the family subscription but when he tries to accept and clicks on the link in his email it just comes up in his account that - unable to join family...
Casual Listener
359 Views
4 replies
0 likes
Hi, I’ve got a problem..my family can’t join in the premium family subscription.. it says- see attachment..Any idea? It’s happening to all members.. thanks!
Hi, I’ve got a problem..my family can’t join in the premium family subscription.. it says- see attachment.. Any idea? It’s happening to all members.. thanks!
Newbie
689 Views
8 replies
0 likes
If I’ve just paid my monthly bill for Spotify premium can I pay the difference to upgrade to a family or do I have to pay the full $17 something?
If I’ve just paid my monthly bill for Spotify premium can I pay the difference to upgrade to a family or do I have to pay the full $17 something?
Spotify Star
481 Views
5 replies
0 likes
