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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Soy miembro de un plan familiar Premium. El plan lo paga el titular de la cuenta, pero me llegó un cobro de Spotyfi a mi tarjeta de crédito, no se ni de donde sacaron los datos.
Plan: Premium FamilyCountry: UK Hello,I'm the plan manager for my Premium Family account. I would like to add my father-in-law as a plan member. He lives in a house that is a new build in my garden. The new build has a different house number than min...
My son currently is the plan manager and his email account is no longer active. So I am trying to change that to myself and then setup a new account for him. Thanks
HiI can't accept my Family Premium membership. When I open the link I get the error "This page no longer exists"I was part of my parent's family plan but moved out. The plan was stopped about a week ago. My partner began a new plan and now I can't jo...
PlanPremiumCountrySouth AfricaMy Question or IssueI have members on my family plan. Son changed his phone and forgotten login details (including username) . In the meantime he has a free account. I have followed all instructions and eventually remove...
One of the members got a new email -since the old email does no longer work. How can we change the email attached this member account. We no longer have access to the previous email so it is not possible to verify her password through that email.
Lots of guilty pleasure searches on my Spotify and I don’t want my dad to see what I’m searching up since it isn’t his music style and I’m worried he will make fun of me.
I am trying to join my spouse’s family plan. He is able to send the link to join, but when I try to open I get a Spotify link it repeatedly says “404s and Heartbreak” that the page is not found. PlanPremium FamilyUnited States DeviceiPhone 14Operatin...
PlanPremiumCountrySingaporeDeviceMobile phone iphone or android phonesOperating System(iOS 10, Android) My Question or IssueI have subscribed to Family Premium, all my family members except my daughter is not able to access this account as she curren...
My family and I have just moved from UK to France. In the UK we all had UK Spotify accounts. We all moved to France so I've just set up a Family Premium account for us. The address on the account was set as our French home. My profile shows the accou...
I invited family member to my Spotify premium subscription. He enters the correct address (exactly the same as in my profile), however, Spotify still says it does not match. How can I add my brother then?
I wish to change the account manager on our Premium Family Account how can I do this?
My partner is trying to join my family plan but he can't select the same location as I have submitted for our house. He types exactly the same address but he gets an error message after the selection and a prompt to try again. Anyone has ideas how to...
Hello,We currently have two members on a family premium plan; however, when I click on the subscription page-->manage members--> manage your family plan...I can see the two existing members, but there is no option or link to add additional members. W...
PlanPremiumCountryUKDeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI set up a family plan on one of my accounts but need it on a different account. I've set family plan up on the 2nd account but now my family...
I was gonna invite my partner who lives with me to duo plan but it says seems like we are not living together
Hello, I received an email that I was removed from a family plan and signed up for a premium plan using the same email address that I have always used. However, I do not see any of my playlists. Is there a way to recover?
Hola.La persona que invite a unirse al paquete familiar al momento de poner la dirección de donde vivimos, le dice que la tiene que ingresar tal cual como la puse yo como administrador, pero aunque la ponga exactamente igual no se encuentra la direcc...
PlanFamily PremiumCountryUK My Question or IssueI've been paying £17.99 for the family plan for about a year now. I just updated my account billing details and now it says my next payment is £19.99. It's as if i've lost the deal I had because I chang...
i need help, I paid for a family plan but I can’t invite members, when they put the address the same as mine Spotify indicates that there is an error, I don’t know what to do anymore