Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily DuoCountryBrazilDeviceComputerOperating SystemWindows 10 My Question or IssueMeu endereço não aparece na busca de endereço. Tentei colocar qualquer tipo de informação, mas mesmo assim não é possível encontrar nada nem mesmo próximo ao meu ...
PlanPremiumCountryBelgium My Question or IssueHi, currently, my brother is an exchange student in Cyprus, but he normally still lives with us. He wants to join the Family Premium, but he won't get accepted, because he is not in Belgium. Can he still ...
HelloGot premium as a promo by MTS (Russian mobile provider) but want to switch to a Family plan after 6 months. Keep getting an error while switching, MTS refer me to Spotify telling me that everything already off on their side.
PlanPremium FamilyCountry: GermanyDeviceSamsung Galaxy S7Operating SystemAndroid ??? My Question or IssueDear Spotify support and responibles,I bought a Family Premium account today and found out, that it is not possible to include our daughter, 14 y...
Plan PremiumCountry AustraliaDevice Google Home and Google Nest Mini I have two children in separate rooms with separate speakers and different tastes in music. I have Spotify Premium. I have read each post on here but just cannot get the speakers to...
HiJust upgraded to family premiumIn my settings, the word account appears but I cannot open it to see the plan or who is connected to it I am using Android and the rest of the family is on Apple My wife has account with an arrow to press to open acco...
PlanPremium Family CountryThe Netherlands DeviceiPadOperating SystemiOS 14 My Question or IssueWe have premium family with 3 users, all their own playlists. We are going to create a new Premium Family plan. How do I switch the users without losing th...
Si me borro del plan familiar premium ¿se le notifica al administrador de la cuenta?Muchas gracias
PlanPremiumCountryIndia My Question or IssueI had a premium individual plan which I upgraded to a Premium family plan. But I am unable to add members to it. when I go to the invite page it shows an error "There was a problem, please try again later"....
Plan PremiumCountry Sweden DeviceIphone and google home My Question or IssueHello!I have a Spotify Family account and several google devices in my home, where my aim is that my children (all below 13 years old) will be able to play their own spotify ...
A family member changed phone. The app was transferred but not the account! I can invite them again but this creates a new account. How do they sign into their old account?
I apologise for eventually repeating a topic but this seems to be a specific issue, in my case. I'm currently living in Serbia and have a Premium Family account, paid with a portuguese CC, but with reference to a Serbian address, to which I cannot in...
Plan: Family Plan UKFree/Premium: PremiumCountry: UKDevice: Samsung S20 / Ipad / LaptopOperating System: Android Oreo, Windows 10My Question or Issue:Hi, I've been part of a Spotify Premium UK account for several years (on a family plan with 4 other ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how to permanent disable shuffle for playlists?on computer and android app? very anoying to ...
PlanPremiumCountryJapanDeviceOperating System My Question or IssueWe currently live in Japan, but are considering going to the Philippines to live for a while. I am the manager of the family plan, and I want to renew it in the Philippines when the cu...
Hi I have family premium & my daughter was included in this, until it just stopped working. Sent her a new invitation (after finding a bogus person in my account!) & she gets message that username & password invalid and can't log in. Any help appreci...
PlanPremiumCountrySouth Africa DeviceiPhone 11Operating Systemios 14.4 My Question or Issue How do I permanently remove these adverts. I pay to not have ads. What gives?
PlanPremium FamilyCountry Brazil My Question or Issue Sou a tilular do plano familia (pagante) e um dos membros da familia (irmã) que faz parte do plano precisa viajar para os EUA por 6 - 10 meses, ela terá acesso as playlists e a conta dela fora do ...
Spotify: why do family members only have 7 days to confirm their address? Why not 30 days?why don't members have until 11:59 PM local time to confirm their address? The 7 days is not based upon a 24 hour clock. So if Spotify sends the confirmation em...
Hi Spotify,although somebody marked this as solved: This is NOT the case!Please read all the comments in:https://community.spotify.com/t5/Premium-Family/FAMILY-AND-ECHO-ALEXA/td-p/4645953/page/4and then please ACT!!!!If my kids wouldn't urge me to st...