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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20326 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179489 Views
32 replies
9 likes
Our son has upgraded his account to a family premium account. Both my wife and I were invited with the correct email adres entered in Spotify. But we do not receive the email, and yes we have checked our spam box. I have a free spotify account regist...
Our son has upgraded his account to a family premium account. Both my wife and I were invited with the correct email adres entered in Spotify. But we do not receive the email, and yes we have c...
162 Views
0 replies
0 likes
Hi I have started a family account for me and my family, we are all living at the same adress. The premium is working for me but none of my family members can accept the invite. When they try there is a notification that comes up that says that you c...
Hi I have started a family account for me and my family, we are all living at the same adress. The premium is working for me but none of my family members can accept the invite. When they try there i...
Casual Listener
993 Views
5 replies
0 likes
Just made the payment and I sent an invite to my family members who live with me. They are not able to accept the invitation emailed to them.. We have tried numerous times.. When will this be resolved? I see that you guys are aware of the issue but c...
Just made the payment and I sent an invite to my family members who live with me. They are not able to accept the invitation emailed to them.. We have tried numerous times.. When will this be r...
141 Views
0 replies
0 likes
Hi, I just made spotify family premium, but i cant invite my sister? anyone knows how? i sent the email to her, but it keep on saying she cant join the package, she never bought premium before
Hi, I just made spotify family premium, but i cant invite my sister? anyone knows how? i sent the email to her, but it keep on saying she cant join the package, she n...
Newbie
270 Views
2 replies
0 likes
Hello, I am currently living in the Netherlands and I don't have a dutch credit/debit card so I am using my bulgarian one. The main problem is that when I am creating a family group, it's members cannot redeem their codes because the location that ap...
Hello, I am currently living in the Netherlands and I don't have a dutch credit/debit card so I am using my bulgarian one. The main problem is that when I am creating a family group, it's members c...
Spotify Star
244 Views
1 replies
0 likes
Aerolineas argentinas™ Cancellations/changes must be made prior to scheduled departure (otherwise all money for fare is forfeited); change/cancel fee per person will apply (fees vary by fare option selected; for BLUE fares the fee is $75 (for fares u...
Aerolineas argentinas™ Cancellations/changes must be made prior to scheduled departure (otherwise all money for fare is forfeited); change/cancel fee per person will apply (fees vary by fare option s...
242 Views
0 replies
0 likes
My wife can’t join my family, lol she lives with me right with me no matter cancel and resend invite same message. Driving me crazy. Please help I have included her account and mine along with the error on the screenshots
My wife can’t join my family, lol she lives with me right with me no matter cancel and resend invite same message. Driving me crazy. Please help I have included her account and mine a...
Casual Listener
5577 Views
1 replies
0 likes
Porque mis familiares no pueden acceder al premiun cuando les envio la invitación
Porque mis familiares no pueden acceder al premiun cuando les envio la invitación
196 Views
0 replies
0 likes
I'm not able to get into my premium account but I've been invited by the host 4 times, it still says its unavailable for me to join, what do?
I'm not able to get into my premium account but I've been invited by the host 4 times, it still says its unavailable for me to join, what do?
180 Views
0 replies
0 likes
Perdimos la cuenta que teniamos porque cancelamos la tarjeta en donde cobraban la mensualidad, ya pague con otra tarjeta pero no podemos accesar a nuestro plan de siempre.
Perdimos la cuenta que teniamos porque cancelamos la tarjeta en donde cobraban la mensualidad, ya pague con otra tarjeta pero no podemos accesar a nuestro plan de siempre.
131 Views
0 replies
0 likes
Hallo! Ich will meinen Vater hinzufügen aber mir wird gesagt es geht nicht. Die adresse ist [entfernt]. Leider hatte er damals 1234 als postleitzahl eingegeben. Habe das grade für ihn geändert aber mir wird gesagt ich kann family nicht beitreten?? Wa...
...eändert aber mir wird gesagt ich kann family nicht beitreten?? Was kann ich tun??
Spotify Star
571 Views
4 replies
0 likes
just now I have purchased the premium for family for me and my girlfriend - everything went fine, the payment went through except when she got her mail and clicked "accept invitation" the link redirected her to her spotify account website saying: "Un...
just now I have purchased the premium for family for me and my girlfriend - everything went fine, the payment went through except when she got her mail and clicked "accept invitation" the link r...
650 Views
0 replies
6 likes
I can’t seem to accept family invite. I had an account set up through Facebook and have now deleted to join a family account with my wife. I open the email and it says I can’t join and to click here and try again!! I’m now at a loss as to what to do?...
I can’t seem to accept family invite. I had an account set up through Facebook and have now deleted to join a family account with my wife. I open the email and it says I can’t join and to click h...
162 Views
0 replies
0 likes
I have started a family account. I am not able to activate it as it does not give me the option to enter my address anywhere. I have my postal code entered, but other than that there is no option to do so.How can I begin to access my family account ?
I have started a family account. I am not able to activate it as it does not give me the option to enter my address anywhere. I have my postal code entered, but other than that there is no option t...
187 Views
0 replies
0 likes
Today I invited several family members and when they click on the button in the email in which they can accept the invitation they get forwarded to the website and a red-message appears with the content: "Impossibile aderire a questo piano famiglia. ...
Today I invited several family members and when they click on the button in the email in which they can accept the invitation they get forwarded to the website and a red-message appears with the c...
Regular
819 Views
1 replies
0 likes
Kayıt yaparken epostsmı yalnış yazmışım onu sonra düzelttim fakat para kesilmeyecek yazmasına rağmen öğrenci belgesi yüklemede hata oluştu ve devam edemedim. Bu süre içerisinde 2 kez denedim fakat dosya seçemiyordum sonra farkettim ki 15 TL kesilmiş....
Kayıt yaparken epostsmı yalnış yazmışım onu sonra düzelttim fakat para kesilmeyecek yazmasına rağmen öğrenci belgesi yüklemede hata oluştu ve devam edemedim. Bu süre içerisinde 2 kez denedim fakat do...
389 Views
0 replies
0 likes
Hi, I am unable to use premium for family (that my sister is paying for) because when I click on the link emailed to me, it is stuck loading on "account overview"
Hi, I am unable to use premium for family (that my sister is paying for) because when I click on the link emailed to me, it is stuck loading on "account overview"
Casual Listener
1298 Views
8 replies
0 likes
I have just started a family plan with my wife. We are unable to listen to Spotify at the same time. It sounds like she needs to have her own account however. So we will pay the family plan rate but be listening to our own accounts. Do I have that ri...
I have just started a family plan with my wife. We are unable to listen to Spotify at the same time. It sounds like she needs to have her own account however. So we will pay the family...
158 Views
0 replies
0 likes
Buenas tardes, envio la invitacion a los invitados de mi cuenta familiar premium, pero cuando introducen el codigo les dice que spotify fue descargado en otro pais, y no les permite afiliarse. Ya cambie el pais en los dispositivos de mis afiliados al...
Buenas tardes, envio la invitacion a los invitados de mi cuenta familiar premium, pero cuando introducen el codigo les dice que spotify fue descargado en otro pais, y no les permite afiliarse. Ya cam...
Newbie
436 Views
2 replies
0 likes
My sister cant join my family premium but we have the same zip code and address. It always shows that i need to send another invite again but i already do it 4 times and still not working.
My sister cant join my family premium but we have the same zip code and address. It always shows that i need to send another invite again but i already do it 4 times and still not working.
Casual Listener
225 Views
2 replies
0 likes
