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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Funktioniert das Abo bzw. die Zahlung im März 2024 nicht?
I’m in the family right now, but I want to switch to the duo account with my partner. How can I do it? Should I cancel my family subscription first?
We have setup a family account and each of us have a separate profile. Each time I play a playlist on my echo device it stops another users in my family echo device. How can we play our playlist on our separate echo devices at the same time? We also ...
I have the Duo membership with my husband and we want to upgrade to the Family plan so that we can include our son as well. Before changing the plan, this text appears: The other person on this plan will lose access to Premium Duo right away. Does th...
It just switched and i pay at 18.11 i dont know why
Hi, I am member of a family account, but this account will be deleted soon. I don't want my playlists alle to be gone so I want to change to the normal premium or family with my partner. What do I have to do?
I’m the plan manager and I don’t have access to audiobooks still.
my previous subscription was cut because of the failed payment (insufficient balance) but when I tried resubscribing, it won’t proceed after I click the family plan on the list of plans page. what do I do?
I had a $90 credit and set up the family plan in December. Yesterday my family members got notifications that they had been removed from the plan. I now have an individual premium plan? What happened to my credit, why wasn't my payment method used an...
Non-fiction books are educational material. Why are they grouped with politically/personal based literature? I do not want this type content forced on children.
I am the plan manager, if I cancel my Spotify Family subscription and resubscribe, then invite old members back. Can they join the new package? Remember that there is a plan change policy that can only be done once every 12 months. Thank You!
PlanPremiumCountryChileMy Question or IssueMy wife is out of the country, and the app won't let her join the account because she is in another country at the moment. She is currently in Canada.
I signed up to Spotify many years ago and my account country in UK.I now live in Spain I was on Individual Premium, today I changed to the Family Plan. My Question or IssueHowever, to add members to the plan I need to enter my address.But Spotify onl...
Trying to add a family member but the link does not work
My account was created in the US. Trying to add my family to my premium account, I realized I had to update my location that is Chile now. I did it by changing the payment method as guidelines recommend. Now, my credit card, my IP, my real address, e...
Mudamos nosso plano duo para familia , mais não estamos conseguindo migrar ,endereço errado. Mais conferi na minha conta e da minha esposa consta o mesmo endereço. Não entendi?
PlanPremium FamilyCountryCanada DeviceiPhone, Google and Blackberry My Question or Issue I had 2 profiles that I was unaware of until this morning. I cancelled the one to stop being double billed and now 3 of my family members are unable to join the ...
Nesecito ayuda para que puedan ingresar mis hermanos y papás a mi cuenta familiar
Sonos Voice Control has been out for some time now, and still does not work with Spotify. Once this is enabled, I can move to a Spotify Family plan and put the Sonos speakers in my kid's rooms. When will the happen?
Olá! Primeiramente, por que é impossível entrar em contato com o suporte? Até mesmo postar nessa comunidade é trabalhoso. Horrível! Cade o simples botão de acesso ao suporte? Um email? Chat? Incrível o quanto dificultam...Vamos ao segundo problema......