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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Cerré x error mi premium y al volver no estaban mis.archivos
PlanFree (currently)CountryUKDeviceiPhone 8Operating Systemi)S 16.2 My Question or IssueI'm trying to join my family's plan. I've just left my own premium account to join the family plan when I moved home. When I type in my address, Spotify can find ...
I am part of a family plan. I was asked to verify my address but when I enter the address, it says try again. When I put only the street name, it says it doesnt match the address on the account!
PlanPremium FamilyCountryUSADeviceMultiple devicesOperating SystemVarious My Question or IssueI do not use the audiobook option on the premium family plan (I an the plan administrator). I see that the basic family plan is $3/month cheaper. Is the onl...
PlanFamily PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueShould I invite again the family members if I move from Family premium to Family basic?
I have premium family. I am the Plan Manager. I am using Windows Desktop version of Spotify. I'm looking for a section that shows ALL free audiobooks. When I go to Search > Browse all > Audiobooks, and scroll down I do not find a section entitled Fre...
PlanFamily CountryUkDeviceiPhone 15Operating System) My Question or IssueI recently set up family premium and invited my daughter to join but she says she doesn’t have premium on her device and the account showing on her screen is still mine. How doe...
I have a family plan and the Manager email address is no longer active. I don’t want to lose everyone else’s accounts and would like to provide some other form of identification to switch email addresses. Please help.
Me and my wife share a duo premium subscription, each one has its own account.I recently paid for some subscribers only content (a podcast) and found out that she doesn't have access to it. Is there a way to solve this? It seems very strange that hou...
Me and my partner live together in Belgium. I moved from the UK to live with him and his family. Despite actually being here in the same address your app keeps telling us this isn't true. Can you please help?
My friend can't edit playlist I invited them to collaborate, whether playlist is private or public. My friend also followed the playlist they collaborated on, but still could not edit. Help would be appreciated.
Plan - FAMILY PREMIUMCountry - QC, CANADA Device - TRYING FROM BROWSER (Safari and Chrome)Operating System - ALSO TRIED ON IPHONE (Same problem) I have FAMILY PREMIUM. I am trying to add my youngest daughter but I get this error message regardless of...
I bought a premium family plan and it does not allow other members to join from the same adress
I want to remove someone from my plan but I don’t want their account to get deleted. If I remove them from my plan do they get to keep their account?
Hi, i forgot to pay my spotify duo, then i update my payment method. but i bought premium by mistake and the payment was completed. now i want to change my plan. But I can't do this without paying the full duo fee again. Please help me. I just bought...
I'm setting up an account for one of my children using the exact same address and it says it doesn't match, cross checked the spelling 3 times, tried inputting about 5 times and used the "confirm address" so that the software goes and finds the addre...
Upgraded to Spotify family so my children could each play music on their own Amazon echo dot speakers. However when one child plays a song, Spotify stops everywhere else, despite everyone in the family having a family profile
I received and email to verify my account which I've noticed just now and I am locked out of my Premium. I missed it by 1 day due to being on holidays. Could you please issue a new verification link so I can still be part of the family plan?
PlanFamily PremiumCountryBelgium DeviceiPhone 11 + PCOperating SystemiOS + Windows My Question or IssueToday my wife lost her access to our Family premium. She is connected but with a free plan (she still have her lists and history).When I'm going to...
PlanFamily/premiumCountryIndiaDevice(Oppo A35, redmi note Operating System( Android.) My Question or IssueWhen my family member tried to join through the premium family invite link that i sent to them, it leads them to a website and after they logged...