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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77363 Views
64 replies
7 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
94938 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77820 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208827 Views
267 replies
35 likes
I have tried setting up family sub, and have also sent a one mone subsciption to a friend so far they are not getting the emails, whats happening
I have tried setting up family sub, and have also sent a one mone subsciption to a friend so far they are not getting the emails, whats happening
177 Views
0 replies
0 likes
I live in Brazil. Spotify doesn't bother to sell gift cards here.I want to gift a friend, who also lives in Brazil. If I choose to buy an US gift card, for example, I'd have to pay some extra taxes. Not ideal, but i'm willing to bite.Other than the h...
I live in Brazil. Spotify doesn't bother to sell gift cards here. I want to gift a friend, who also lives in Brazil. If I choose to buy an US gift card, for example, I'd have to pay some extr...
315 Views
0 replies
0 likes
Ich habe Spotify Premium gekündigt und möchte jetzt gern zu Family wechseln. Meine Schwester kann mir die Einladung aber nicht schicken. Woran kann dies liegen?
Ich habe Spotify Premium gekündigt und möchte jetzt gern zu Family wechseln. Meine Schwester kann mir die Einladung aber nicht schicken. Woran kann dies liegen?
302 Views
0 replies
0 likes
I have recently joined Premium Family My daughter was getting spotify streaming nly before. I have sent her an email to join the family plan, but a couple of hours have passed and she still not got the email. She shows on my family settign as sent, b...
I have recently joined Premium Family My daughter was getting spotify streaming nly before. I have sent her an email to join the family plan, but a couple of hours have passed and s...
215 Views
0 replies
0 likes
Estou enviando o convite para minha mulher sobre o spotify familia e nao consigo validar, diz que os dados está invalido. Eu já tentei os 3 endereços que morei e nenhum passar, como deve proceder ?
Estou enviando o convite para minha mulher sobre o spotify familia e nao consigo validar, diz que os dados está invalido. Eu já tentei os 3 endereços que morei e nenhum passar, como deve pro...
Spotify Star
2440 Views
3 replies
0 likes
I have sent an invitation to my wife and she has been unable to accept my invitation. She gets the message "\\3 - Oops something went wrong, please try again."
I have sent an invitation to my wife and she has been unable to accept my invitation. She gets the message "\\3 - Oops something went wrong, please try again."
184 Views
0 replies
0 likes
HiAnyone know if Spotify Family works with multiple addresses (and multiple IP adresses)?My kids live with their mother every other week and I am curious of Spotify Family only works while they are physically at my house (and IP address)Can anyone he...
Hi Anyone know if Spotify Family works with multiple addresses (and multiple IP adresses)? My kids live with their mother every other week and I am curious of Spotify Family only works while they a...
Spotify Star
1258 Views
1 replies
0 likes
Tenho um plano premium individual, pago adiantado até janeiro de 2018, mas quero migrar para o familiar, terei que pagar o valor cheio da migração, ou serei cobrado apenas pela diferenca?
Tenho um plano premium individual, pago adiantado até janeiro de 2018, mas quero migrar para o familiar, terei que pagar o valor cheio da migração, ou serei cobrado apenas pela diferenca?
355 Views
0 replies
0 likes
Hey friends, I would like to ask for help....I accepted invitation for Family account, but I filled wrong adress, cause I changeg my place few weeks ago and I didnt realize, its needed to fill the same adress like others of our family account. They h...
Hey friends, I would like to ask for help....I accepted invitation for Family account, but I filled wrong adress, cause I changeg my place few weeks ago and I didnt realize, its needed to fill the s...
218 Views
0 replies
0 likes
I sign in Family Premium and can't add a family member. For several days, a blank page opens - all black with white rectangle at top.
I sign in Family Premium and can't add a family member. For several days, a blank page opens - all black with white rectangle at top.
Community Legend
690 Views
3 replies
0 likes
HiWhen listening on my android the streaming cuts when some one else in the family starts playing. It specially occours when they starts playing in our house where we have Sonos. Yes we have Premium Family at this date with three personal accounts. O...
Hi When listening on my android the streaming cuts when some one else in the family starts playing. It specially occours when they starts playing in our house where we have Sonos. Yes we have P...
Regular
3962 Views
7 replies
0 likes
I have the same issue here; I have been trying for days.Can anyone help?
I have the same issue here; I have been trying for days. Can anyone help?
Casual Listener
2198 Views
8 replies
0 likes
The principal user invite me to join to the family plan, but I´m not receiving any email, does any one knows what is happening, we tried to change the email but is not working. Thank for your help
The principal user invite me to join to the family plan, but I´m not receiving any email, does any one knows what is happening, we tried to change the email but is not working. Thank for your help
Casual Listener
699 Views
5 replies
2 likes
everyone from my family premium account got removed today even though they had all verified their address when prompted. my subscription just got renewed yesterday so now im having to pay for a family premium account when im the only one who is able ...
everyone from my family premium account got removed today even though they had all verified their address when prompted. my subscription just got renewed yesterday so now im having to pay f...
218 Views
0 replies
0 likes
This seems to be a re-occuring problem but I have a family plan with my roomates and most of them got kicked out because Spotify was "unable to verify their address". I re-invited them and I can see the requests pending, but they get an error code. W...
This seems to be a re-occuring problem but I have a family plan with my roomates and most of them got kicked out because Spotify was "unable to verify their address". I re-invited them and I c...
263 Views
0 replies
0 likes
Tengo un problema, lo que sucede es que mi cuenta de Spotify estaba vinculada a otra con un plan familiar premium y el día de hoy se había cancelado dicho plan sin que lo hubiésemos cancelado nosotros, entonces ahora no se puede ingresar de nuevo, me...
Tengo un problema, lo que sucede es que mi cuenta de Spotify estaba vinculada a otra con un plan familiar premium y el día de hoy se había cancelado dicho plan sin que lo hubiésemos cancelado nosotro...
210 Views
0 replies
0 likes
Hey, a week ago I recieved a email saying that my family members had to confirm our adress in order to keep in my acount. We all confirmed and turned out that some of them simply disapeared from my acount!!! So i tryed to put them back now and it is ...
Hey, a week ago I recieved a email saying that my family members had to confirm our adress in order to keep in my acount. We all confirmed and turned out that some of them simply disapeared from my a...
210 Views
0 replies
1 likes
we are trying to send an invitation to one our family member but he doesn't get any email from Spotify what we should do?
we are trying to send an invitation to one our family member but he doesn't get any email from Spotify what we should do?
161 Views
0 replies
0 likes
We live in a student house with 15 other people. Our plan was working normally, and we were suddenly notified that the addresses did not match and we needed to update. We update and still can not. Could you check, please?
We live in a student house with 15 other people. Our plan was working normally, and we were suddenly notified that the addresses did not match and we needed to update. We update and still can not. Co...
Roadie
394 Views
2 replies
0 likes
