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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi I added a member to my account (who resides at the same address i do) however they dont revieve the email invite. The account says that the invite is sent... how do i fix this as it defeats the point of having a family account. Thanks
I was added to the premium for family. And few days after I was asked to update the address which I didn't update and I got kicked out from the premium account and moved to free account. again my friend sent me the invitation. After filling in the de...
Bonjour, Je viens d'envoyer via mon compte premium family une invitation à mon conjoint, il a bien reçu un code d'activation mais nous n'arrivons pas à le connecté car j'ai un message d'erreur (Pièce jointe).Merci de m'aider car nous souhaiterions pr...
I just got spotify family, the email "invitation" has been sent and recived by the other part.Wich password should the other account use?I usually use facebook to loggin, but the other account does not use facebook. Please respond ASAP!
Hola chicos necesito ayuda con mi cuenta de spotify ya que no puedo unirme al plan familiar premium. me envian la invitacion pero cuando completo el formulario me sale un franja roja en la parte superior indicandome que algo ha salido mal. ayuda por ...
I just registered my account in premium for families but when i enter spotify on my phone i keep having a free account. I have already logged out twice and nothing changes.
I have paid for Family Premium and have sent an invite to my mother's email, but she has not received an email. We've looked through the spam folder and trash, however no luck. Also I have tried sending the invitation multiple times, I have tried can...
hello I have a premium spotify account with 5 family members, who have all been, for some reason removed from my account . I am trying to invite them again but keep receiving the message "something went wrong". If they cancel their account they will ...
Hi, I would like to know before i subscribe to Premium Family - If i were to have a Premium Family plan, what happens when one or some of us travels overseas for say a holiday or work? Can the person travelling still be able to access online music th...
As a family, we have a family account for Spotify. But I had to go to the another country for 2 months. Then my account changed as a Free account. I've come back, my brother sent me an invitation again but I couldn't upgrade my account as Family Prem...
Hi..May I change to family plan if the payment of my premium account hasn't expired yet?Also, am I suitable for the family plan if I am moving to other country which is different to the other members?
HiWe are trying to add an account to our family plan. After we sent the email confirmation, we complete correctly the form. But we get an error with the address. It says something like "we can't confirm that you live in the same address". I am comple...
Hi I sent an invite to my daughter for family sharing which she accepted, which then linked some other account with a different email address. Her account with the right email address, which the link was sent to, is still on basic subscription
Hi guys. I have a family subscription plan. We pay fifteen dollars a month for three accounts under a family plan. My mom and I have very different music tastes and listen at the same time but with headphones. When me and my mom are in the car or sam...
Hello, I just changed country and I am trying to subscribe to family, which turns out to be impossible. It expects a credit card for my old country. When I click on the "..." and change country to my new country, that works, but it then only let's me...
I would like to give my 9 and 12 year old boys their own listening account under Family Premium but wish to disable access to age-inappropriate content. Does this feature exist already or is it on the way?
My mum has created a Spotify Family Premium for her me and my brothers. My mum and I are both connected to it and it's great - yay. But I'm trying to add one of my brothers to it now and we've followed the email and it has said that his account is co...
I have invited a family member that lives with me into my family subscription.She received an email giving her seven days to confirm her address because Spotify couldn't, for some reason.She has done so but Spotify refuses to accept that.I have sent ...
Hi everyboyd.My dad invited me, my mum and my sister to join his Family Premium Plan, and it worked as I accepted his invitation. The problem is it lasted two weeks, then Spotify sent me an email saying they couldn't prove we live at the same address...
I sent the invite to my son. He gets a code, is asked to accept and hit a link. When he does, it takes him to my account page. there's no link to him or his own playlist.